We are looking at how to automate the creation of Tag-based Service Maps from Candidates as the volume of services that we manage is quite high. While reviewing the svc_by_tags_candidates table, I noticed that there is an attribute named scheduled_fo...
Hello, How can I most easily create a report of CIs that have no relationships? Essentially these would be for classes that do not have Orphan rules set up. Thank you, Adam
I'm planning to register for the Data Foundations exam within the coming weeks and would like to know which areas I should focus on to pass this exam with no issues. Also, which specific areas in the platform should I be very keenly familiar with to ...
What is the best way to prepare for the ServiceNow CIS.DF - Certified Implementation Specialist – Data Foundations (CMDB and CSDM) online test? I am looking for questions and answers to study.
Hi everyone,I'm experimenting with data manager policies to create a new certification policy. In order to accept record edits from assigned users, does the user require write access to the targeted table? For instance, a user with read access to cmd...
Hi, I am new to CMDB and would appreciate some guidance. In the CMDB Health Dashboard, if we naigafte to cmdb health dashboard > class view > if we change to managed classes and health group I can see the Completeness score (currently showing 26%).My...
Hi Community,We are designing an archival process to identify stale records across 200+ CMDB classes populated over time via various ingestion methods without IRE or archival rules.Our current criteria for identifying stale CIs relies on Created by, ...
Hello Experts, I am trying to insert a new record for MidServer config parameter - which is not available in the choice list . But no way i can enter it , have entered that directly in midserver config.xml ...Restarted. This new record does not refle...
Hi all,Per the ServiceNow documentation, cmdb_software_instance is deprecated as of the Zurich release, and cmdb_sam_sw_install is now the table used to store the relationship between a Computer CI and a Software Package CI.However, on our Dev instan...
Xanadu System:Please work with me, first role in CMDB, first 2 months with no experienced SN CMDB SME on team.I am working on adding the task for Dependent CIs to be retired when the connected to main CI is retired,Following the SN doc here: https://...
We recently encountered a challenging situation while trying to automate the maintenance of CMDB relationships. Relationships are core to a CMDB, providing significant value by indicating, for example, which IT infrastructure enables which Business ...
Hi All,I am working on CMDB attestation tasks functionality .Want to disable disable "Fail" button and "Fail selected fields" button for non-admin users when they are reviewing the task in CMDB workspace. Fail button--> CMDB workspace>> Mywork>>Task>...
I am facing a strange issue with ITOM Discovery where specific devices are not being discovered during our automated schedules, but they discover perfectly via Quick Discovery.The Setup:Subnet Block: x.x.x.x/20Example Target IP: x.x.x.xMID Server: Us...
Hi Everyone, Any user with itil role can edit cmdb_ci data. We have not made any customization in instance, everything is OOTB. Please help in rectifying the issue.Thanks in advance. @Gagan Jolly @Anubhav Ritolia @Chuck Tomasi
