We observed an inconsistency with the ServiceNow SCCM data import schedule (run as admin). The Import Set is created alternately by the admin user and the MID Server service account. Due to this alternating execution context, the Import Set is someti...
I’m looking for guidance on CMDB data segregation and standardization.We currently have multiple customers’ data stored within a single CMDB, spanning 91 CI classes. I’m trying to determine the most effective way to segregate the data while maintaini...
Hello Community,Introduction:I recently worked on a requirement for a client who wanted the ability to print barcodes for their asset records.Specifically, they needed two functionalities:Print a barcode for a single asset record.Print barcodes in bu...
I am integrating service now cmdb into my platform using the api calls. i would like to what's the preferrable api to interact with service now. The purpose of integration is to fetch configuration items from the ServiceNow CMDB. Im currently using T...
I can successfully discover a RHEL VM but the Discovery log returns two errors:"Warning | SSHTerminalInteractiveCommand: failed to execute: all commands failed to execute from list cli_commands: show vmdevice"As well as:"Warning | bash: lsof: command...
A CMDB Administrator wants to educate the team on the various actions that can be performed within the CMDB Workspace.What actions can be initiated from the CMDB Workspace?Answers (as indicated in the image)A. Execute ServiceNow DiscoveryB. Create a ...
Hi, I am working to set up the cmdb configurations. Requirement is to auto populate "Environment" Field. But we did not get any specific conditions from our customers. Can anyone guide on what conditions we can define the environment field as Dev/Te...
For me, IntegrationHub ETL is a downgraded version of Classis transform maps.Reason:1. Using classic transform maps also I can target several target tables for a single data source. Whats special with IHETL?2. Its easier to write scripting like onst...
How can i create relationship between any two ci class with the help of Identification and Reconciliation API
Hi Can we Populate life cycle stage and life cycle status field on manual endpoint? if yes can you provide the how many ways and how those will be configured with the proof of screenshots , then i can easily understand. i am able to see the lifecycle...
Hello Community, I am working on a requirement to discover Windows Server hotfixes for specific OS versions and store them in a dedicated custom table (u_cmdb_ci_hotfixes).While I have successfully configured the WMI query in a pattern extension and ...
Hi everyone, I need to add the servers of one of my company's entities. I have added them to my assets, class servers.So I have my Asset and my CI. Respectively in alm_hardware and cmdb_ci_server.I checked the "Is virtual" box for virtual servers.I n...
Hi @every I am unable to locate the source of form banner as I attached , when I clicked on "Try THE NEW CMDB WORKSPACE" a URL will be opened , likewise a URL will be opened so now I would like to change the URL for "Click here to chat with us in tea...
Hi Everyone,I am currently facing an issue with CMDB duplicate detection for the cmdb_ci_computer table and would appreciate your guidance.Identification Rule is configured as follows:Priority 1 → serial_numberPriority 2 → nameTwo CIs exist with the ...
Can you please tell me where some of you are classing your DNS Servers? I can imagine placing them into Server, Application Service, or a new class extending one of these - or a DNS Server class extending Infrastructure Service?
