I am trying to filter the records based on Device Type field of the Product Model table. For this I am trying to dot walk from alm_hardware>cmdb_hardware_product_model>device type field. But I am unable to see that field in Model related fields. How ...
We are trying to integrate ServiceNow with ABM (Apple Business Manager) via a custom integration. We are facing issues with setting up authentication due to ServiceNow not supporting ES256 encryption algorithm needed to generate client assertion for ...
Hi everyone,I’m planning to start learning CMDB and ITOM. Could you please suggest a structured learning path or key topics I should focus on to gain solid insights into CMDB?
Hi community, I am having 1000+ deduplication tasks which is not remediated yet,So I created a deduplication template, in that template , there is a condition section which is referring this "Condition to filter CIs from the template class. Only the ...
Hi everyone,I’m facing an issue in ServiceNow CMDB where the same physical asset ends up with multiple CIs.What’s happeningWe have assets where users primarily work via Remote Desktop (RDP).Because of this, the IP address keeps changing frequently.Di...
Hello, As I was searching through the end-of-life database dump that we received, I found that one of the tables we were looking for was not included. From the research and queries I ran, it looks like they did not configure the source to replicate c...
I have the requirement of integrating the lansweeper with servicenow, however the plugin for this integration is not compatible with current version of servicenow, can anyone help me in this, I do not have any idea on integrations.
We have a service that provides recovery for business application data. I'm trying to determine the correct relationship between the service and the business application. Based on my research, I believe that the following is the correct relationship:...
Are there OOTB scheduled jobs that daily update expiration field on ast_contract considering starts field and current date? #contractmanagement #contract
We recently started using the Conten service from ITOM to widen our OID base.But we found that at least one CI type has been classfifed in a questionable way. Thta is theCisco Webex Board 55 resp Tandberg Webex Board 55.It is classified as IP Router ...
Hello Community!!! I am currently preparing for the CIS – Data Foundation course, and one of the topics I am studying is CMDB Ingest. This topic mainly covers how data is populated into the CMDB, whether it comes from Discovery, Agent Client Collecto...
I want to implement the what are all extended functionalities CMDB Workspace with standard Licence.Help me on this
Hi All, Since last month, vCenter discovery has created records in the VMWare table with empty records. It created the record with VM Which are new additions into vCenter, with a few empty records where all the fields are blank.Currently we are using...
Is the CMDB staleness rule is configured OOB for all classes?Where can I modify the staleness duration because in ci class manager its non-editable.Can we set the staleness rule for principal classes only and how?We want to apply condition for stalen...
Hi, I have SG-Defender for endpoints and it's quite strange for me that this connector does not provide serial number of CI has any one of you faced this as an issue?
