Official AWS Policy templates for Service Graph Connector
Hello! Can you help me find the official AWS policy templates that we can use to allow SGC to discover our AWS resources?
Forum Posts
CMDBHealth Duplicate Job failing
Hello,I am looking to resolve duplicate/correctness scheduled jobs error. Status is incomplete when looking at the CMDB Health Metric Status.. Looking at the CMDB Health Processor Status, the CMDB_ci_hardware has been in "in progress" status.Looking ...
ServiceNow CIS-DF (Data Foundations) Exam Study Guide
Hey ServiceNow Community! I'm thrilled to share that I recently passed the ServiceNow CIS – Data Foundations (CIS-DF) certification on my first attempt, answering 71 out of 75 questions correctly. Having worked deeply on CMDB and CSDM projects, I kno...
Task: Create Asset Record failed in Discovery Fundamental
As per the steps mentioned in Task: Create Asset Record I have created the CI and asset record as described in the task but the task validation is still failing.
Updating CMDB CI Class Hierarchy
We have an older installation of ServiceNow. I have found that in our current CMDB CI Class Hierarchy structure, the services are not set up the same way as the current OOTB structure. Has anyone else had to do an update / reset with the structure ...
Resolved! Azure Stack HCI Discovery Help
Hi all, I'm looking for guidance on Azure Stack HCI discovery. We have full Azure discovery running however I'm losing sight of previously discovered on-prem servers as they are migrated to HCI. I am struggling to find any documentation on this topi...
CI ID field value is being cleared after running the same Transform Map a second time for updates.
During the initial import and transform, records are created successfully and the CI ID field is populated correctly. When the same source record is imported again and the Transform Map runs for an update, the existing CI ID value gets cleared/remove...
MID Server shows down on instance but the Service is Running on MID Server
Issue: MID Server shows Down on ServiceNow InstanceAction:Checked below items:Access to MID Servers – It’s reachable & accessible. Services state: Run services.msc and search for the service starting with “ServiceNow MID Server”. – It’s in running st...
CI Total does not match the CI Overview
Dear Community, how come i see on my servicenow cmdb dashboard a total of ci that does not match with the total of ci overview ? Any hint would be very much appreciated
ServiceNow cmdb_ci table
Does cmdb_ci table contains all the company managed devices data? Also, can we apply any filter on cmdb_ci table to fetch company managed devices data?
F5 Big IP are in a wrog class
Hi.After a Discovery i reviewed imports and my F5 Big is under class server I undertood that Discovery don't create o modify class structure or Hierachy. So why my F5 Big IP is under Server ? I believe that is not because the SSH has preference above...
UpdatinOwned by or Managed by Group on either Technical Service Offering or TMS should reflect on CI
In ServiceNow, is there an OOTB funationality wherein if you update Owned by or Managed by Group on either Technical Service Offering or Technology Management Service, the same gets updated on all CI's that correspond to either Technical Service Offe...
disable "Fail"button and "Fail selected fields" button for end users in CMDB workspace
Hi All,I am working on CMDB attestation tasks functionality .Want to disable disable "Fail" button and "Fail selected fields" button for non-admin users when they are reviewing the task in CMDB workspace. Fail button--> CMDB workspace>> Mywork>>Task>...
Configuration Item (cmdb_ci) filtering and display format for Database CIs
Hi All,I have a requirement on the Change Request form.Current implementation:Category = SoftwareSubcategory = DatabaseRequirement:When Subcategory = Database, the Configuration Item (cmdb_ci) field should display only Database-related CIs.Database t...
How to find roles needed for doing an execution in servicenow? Related to Dynatrace saas
Could you please help to understand how can i find what all roles needed to execute an integration in servicenow?
