Hey ServiceNow Community! I'm thrilled to share that I recently passed the ServiceNow CIS – Data Foundations (CIS-DF) certification on my first attempt, answering 71 out of 75 questions correctly. Having worked deeply on CMDB and CSDM projects, I kno...
What are the approved / supported options in the industry?
Hello Community Members, I hope you are doing well. I am looking for comprehensive real-world ServiceNow ITOM project repositories, implementation guides, architecture documents, case studies, community articles, videos, and learning resources that d...
Could you please provide assistance for this to identify orphan CI Where all CI status is installed and CI type is not empty and ownedby.active=false.All the CIS which match the above filter condition and where Owned By.Active=False and Owned By.Dorm...
I do have requirement where when i click the ci in any incident, problem and change request , it should only show the principal classes. Need further details on what filters are applied for Configuration items Where the OOB reference qualifier is wo...
I'm trying to set the Support Group on several related CIs. I have created a Dynamin CI Group and related CI Group. This is populated via query. This part is working fine. The CI's still have the Support Group set to null. Do I need to create a T...
There are a lot of different status fields and lifecycle fields. Per the documentation "The life cycle state is a combination of an asset or CI's stage and status in the entire life cycle." I'm trying to understand the use case for using Lifecycle st...
Description:Hello everyone,I am working on the ServiceNow Platform Implementation (SNPI) course in ServiceNow University.I completed the "SNPI - Explore Now Create" exercise by following all the instructions:Downloaded the Success Pack XML.Imported t...
This is a step-by-step guide on how to construct a CMDB Query Builder query in ServiceNow to retrieve all Service Instances (cmdb_ci_service_auto) and Servers (Linux and Windows), regardless of whether they are directly related.Although the CMDB Quer...
Hi All,I am working on CMDB attestation tasks functionality .Want to disable disable "Fail" button and "Fail selected fields" button for non-admin users when they are reviewing the task in CMDB workspace. Fail button--> CMDB workspace>> Mywork>>Task>...
I am recently facing an execution timed out output in my recent ecc queue input logs for around 68 agent endpoints inside sn_agent_cmdb_ci_agent table where I have applied a condition "agent_extended_info.host_data=2^agent_extended_info.cmdb_ci.name=...
Hello community,We are defining an AI inventory and governance model in ServiceNow, but we do not have AI Control Tower (AICT) licensed or installed in our environment.After reviewing the CSDM 5 guidance and the AI Inventory data model article, we un...
Hi,I have integrated Servcienow with ManageEngine Endpoint Central SOAP integration. Manage engine POST CI information to ServiceNow and it look find.My issue is with Model ID, Obviously a common issue like any other CMDB integrations.Manage engine c...
On 30th January’26, I passed the ServiceNow CIS – Data Foundations (CIS-DF) certification.Since then, I’ve received several individual requests for the guidance on CIS- DF preparation over LinkedIn and Teams.So, I decided to write a blog which will...
where is it i am trying to find out but not shoswing i am preparing for the cis exam
