We have an intune integration with servicenow, its not populating the publisher data into target table, even in import set also publisher data is empty, but in SAM publisher data is must required, how can we acheive the publisher data into servicenow...
Hello All, As we have CI class manager for CMDB class (table) from where we can see all the attributes or Description or Definition of CMBD tables, do we have something similar related to other tables like - Hardware Asset Management Table (alm_hard...
I have a support case open with ServiceNow because we're seeing some unexpected behavior based on our understanding of the documentation. Support is telling us that what we're doing causes things to behave "weird" in an undocumented way, but that th...
How have you and your company built your ServiceNow instance in the CMDB? Been teaching myself CSDM and having a number of conversations with our platform owner and architect about the right way to reflect our ServiceNow environment within the CMDB u...
Hi community, I'm actually working on Service Offering configuration, for my customer.I'm not specialized in this kind of subjects, but I have understood that a Business Service is a parent of several (or one) Service Offerings. My question is about...
cmdb_multisource_data has records but the potential Issues card -CIs not reported by discovery sources, Data mismatchand Discovery sources cards - Number of discovery sources , Total CMDB 360 recordsReconciled CIssays no data available. Please help
What type of items / attributes should be reviewed ...
Hi Community, I am currently in an exploratory phase with CMDB and Discovery, and part of this is to get an accurate health report of our current CMDB which is currently only being utilized via an integration with SCCM. We've noticed that everything ...
I have completed the deduplication of CI data, merged duplicate records, and created new CIs. As a result, we now have well-mapped Business Services, Service Offerings, and Application Services in our DEV instance.I would like to promote these change...
Is it possible to configure ServiceNow to be able to copy files and paste them into Incidents, Forms, KBs, Catalog Requests? Instead of having to save an image or file and then attaching.
Hi All,We recently noticed that a CI had an outdated IP in CMDB, even though the CI was discovered with a new IP.How can we ensure that discovery automatically updates existing CIs when their IPs change in the future?
Hello, has anyone created a discovery method/script/mechanism to discover Sharepoint Online sites to populate a set of application CIs for operations works? Or does anyone have an example of how you have managed Sharepoint Online management through ...
Hello Experts, going for vCenter discovery. NO Event management licese, but have ITOM and service mapping license. We have vCenter on VMware Photon OS 1. vmware credentials setup2. Credentials Validated - Okay 3.Discovery schedule4. Run on Demand but...
Dear all We import CIs in various ways (due to our history). We use transform maps, the Integration Hub, and the Integration Hub ETL. Unfortunately, the IRE is only used by default with the Integration Hub ETL. For transform maps, a script should be ...
Subject: Dictionary Override – Reference Qualifier blocking custom Script Include logic for filtering Department field. Hi all,I’m working on a use case in ServiceNow involving the cmdb_ci_business_app table.In this table, there are two reference fie...
