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Orphan relationship cleanup

How we can delete orphan relationship records without impacting the system. we have around 1.6 M reocrdsDo we have functionality from service now to deal with this clean up process. Please suggest .

Resolved! Read only access to Attributes in CI Class Manager

HiIs there a way to provide Read Only access to the Attributes of CI classes in CI Class Manager? We are wanting to let our Asset & Config team assist us in reviewing out-the-box attributes of CI classes, but I can't find a role that will give them R...

ajk by Tera Expert
  • 259 Views
  • 3 replies
  • 1 helpfuls

Task 08: Verify Multisource CMDB Data

I'm currently stuck on task 8 of the CMDB simulator. when it fails it says " Did the previous task validate successfully and did you run the two scripts provided with this task, try running the scripts again." I went back to step 7. I originally only...

What role is required to see the attributes in CI Class Manager?

What role is required to allow someone to see all attributes available for a CMDB class in the CI Class Manager?  Our CMDB manager isn't able to see what attributes are available for a class, making it hard for him to clean up data as needed.

gjz by Mega Sage
  • 2956 Views
  • 6 replies
  • 3 helpfuls

Resolved! Specific Role/permission required for MS SQL Database Instance

Hi ,Can anyone assist what exact role is needed to discover SQL DB Instance. We have permissions at Windows server level, but to discover SQL DB at catalog level not sure if that term is correct, what permissions are required.Thanks

Nisha30 by Kilo Sage
  • 1219 Views
  • 6 replies
  • 3 helpfuls

IntegrationHub ETL updating instead of inserting

I've inherited an IntegrationHub ETL configuration and am stuck on troubleshooting. I am importing new records to cmdb_ci_server and some of the records are 'updated' instead of 'inserted.' None of these records existed to begin with. I tried a test ...

Ryan S by Mega Sage
  • 518 Views
  • 8 replies
  • 0 helpfuls

Resolved! unable to add identifier entries ci class manager

I am unable to see add under Identifier Entries when trying to complete lab: Configure the CMDB Micro-Certification Simulator (Yokohama) the part where it says:Set Identification Rule:Identification Rule- Name: Mongoose Web Server rule- Applies to: u...

I need help consolidating 2 sources of my CMDB

I have 2 data sources bringing the same CI but one is more complete than the other.  For example... Service Graph Connector for Intune brings Server-01 with some DataServiceNow Discovery Job brings Server-01 with All the Remaining Data The problem is...

AVIC by Kilo Contributor
  • 173 Views
  • 2 replies
  • 0 helpfuls