During our de-duplication process, we have set up our default related list to ensure that change tickets, tasks and affected CIs are in our default list. However, when we look at the related list during a remediation, they always show as 0, unless th...
Hi All, we have Tanium Service Graph connector and want to map "user_name" attribute from tanium to Assigned_to in ServiceNowI am inside the Robust transform map? what is the next step? can anyone guide?i was able to go to import set and find out the...
I've got a use case where the event management team is creating a catalog item to register new synthetic monitors for applications where a user selects an HTTP(s) Endpoint CI and an associated Application Service CI. They would like to create a CI re...
Hello, anyone in here managed to get Cisco ACI Infrastructure into the CMDB via Discovery? If so, how did you do it? SNMP misses crucial information and i could not find any OOTB Pattern for Cisco ACI. Thanks in advance.
Dear forum,after the creation of a new CI class of an existing upper class, I'm not able to see this new class listed unter hierarchie of all classes.Is there anything additional to perform after the classe has been successfully created ? If I try to...
HelloHope somebody can help with the following:I'm trying to hide the "Request reassignment" button in CMDB Workspace, which is shown when viewing a CMDB Task:I was able to hide it from the list view in "My Work":By deactivating the action assignment...
Hi Team, Created customized Application pattern for one of the host and in the debug mode the patterns are successfully, but after i run the discovery against the host, its showing below error:"Identification Engine: Discovery status is FAILURE, Disc...
We have SCCM and Intune in place to update computers/Laptops (EUD). Looking ways to stop Discovering workstation devices. Dont have the posibulity to exclude IPs as we have IP ranges all over the places. looking for other ways to exclude. Please let...
Which of the following concepts are associated with the ServiceNow CMDB? (Choose four.)A. Service ProcessesB. User PermissionsC. Tables and FieldsD. A DatabaseE. The Dependency Viewwhat is the answer for this question?
Hi, I would like to hide the 'CMDB 360' and 'Insights' tabs on the CMDB Workspace for non CMDB Admin just like the 'Management' tab on the CMDB Workspace. Does anyone know how this can be configured? Regards, Ayman  
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We have an issue when we run a de-duplication task on a CI that has been added to a change ticket. After the de-duplication task is completed, the CI that was previously added to the Change ticket is now gone. Are we missing a step in our remediation...
I am working with Xanadu and Yokohama Release (Patch 6) on different SN Environments and would like to convince our responsible colleagues for Configuration Item Health to use the CMDB Workspace integrated "Important actions" Container. The design an...
Hello,While adding an Application Service Instance for a client and clicking Save, I noticed that under the Advanced > General Tab section (downstream relationship), some clients display both Contained by and Used by Service Instances, while others s...
