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A Deep Dive into Data Ingestion and Management in CMDB

IntroductionThe central archive that contains information relating to an organization's IT setup is the ServiceNow Configuration Management Database (CMDB), which contains a complete and precise picture of all Configuration Items (CIs) in the organiz...

cmdb_ire_logic.png cmdb_data_flow.png

How Build the Proper B2B Relationships?

I'm torn between building relationships correctly and building them in an easy to understand way. The data flow is a simple flow. App1 -> Data Warehouse -> Event Hub -> App2. However, due to processes or lack of, App2 is not informed when App1 goes d...

System Integrator Onboarding

Hi AllI hope you are wellWe are soon to welcome our System Integrator partner onboard to support our deploymentDoes anyone have an onboarding plan checklist we could utilise around getting them access to our system etcMuch appreciated Brian

bmclear by • Tera Contributor
  • 254 Views
  • 1 replies
  • 0 helpfuls

Application installation failed

Unable to install Service Graph Connector for Microsoft SCCM the application manager is synced and everything still it says "Installation failed Service Graph Connector for Microsoft SCCM Unable to download app package" 

RishuP by • Mega Contributor
  • 350 Views
  • 2 replies
  • 0 helpfuls

Resolved! Read only access to Attributes in CI Class Manager

HiIs there a way to provide Read Only access to the Attributes of CI classes in CI Class Manager? We are wanting to let our Asset & Config team assist us in reviewing out-the-box attributes of CI classes, but I can't find a role that will give them R...

ajk by • Tera Expert
  • 2177 Views
  • 5 replies
  • 1 helpfuls

Outbound REST Integration

Whenever incident is created and i want to send notification to Microsoft Teams Channel then how do i perform the integration or how do i send notification through outbound REST integration