HiWe are trying to establish the plugins/solutions/spokes etc. required to implement the automated revocation of unused software installations. These installations were deployed using SCCM / MECM, also we have successfully configured the Service Gra...
How to create Baselines?How to create baselines with different CI classes? (Servers, and network devices, and workstations, etc....) Dave Batson
1. Delete a temp entity record in backend table (cmdb_inst_application_feed/sys_rte_eb_entity) 2. Go to IH-ETL mapping of above deleted entity, navigate to step 1 basic details 3. Pull a new import set or switch to a different import set 4. Go back t...
under CMDB 360 In CMDB Multi‑Source Data, seeing attribute column headers as Col 0, Col 1, Col 2… instead of real field names. How to get the attribute names ?
A user with appropriate roles such as admin/cmdb_admin is unable to delete reconciliation rules from CI Class Manager. When attempting to delete a rule, the system displays a success message, but the rule appears again afterward.I verified that the r...
Hello,I am a junior Configuration Manager, and I am currently facing the following CMDB challenge.We recently installed several new printers that were not initially created as Assets in ServiceNow. These printers are now being discovered through the ...
For the Data Certification CMDB Tasks, we want to track items via Reports or Visualizations:1. Failed Tasks with Comment2. CI Attributes manually updated within the Certify Task and later overwritten by some Automation Which Tables should we use? ...
Hi, We have users who cannot see CMDB configuration Item records in servicenow The users already have admin role and itil/cmdb_read roles asssigned, but still the CMDB records are not visible. can anyone help with the root cause and fix for this issu...
I have setup connection to CrowdStrike Succefully. Created the Datasource using the connection as explained in the Installation Guide. However, during Test Load 20 record on Datasource, i am getting the error :org.mozilla.javascript.JavaScriptExcept...
The ServiceNow Certified Implementation Specialist – Data Foundations (CIS-DF) exam needs a strategic mindset when it comes to the CMDB and CSDM. To pass the exam, you need to be aware of the relative weight and number of questions for each domain. T...
I would like to configure the CMDB Health Dashboard to display only the principal classes.
Understanding CMDB Dependent CI Deletion Policy in ServiceNowIn any large CMDB, relationships between Configuration Items (CIs) evolve constantly. Services retire, infrastructure changes, and dependencies shift. But what happens when a CI loses all i...
I've noticed the pattern for Network Routers has not been updated in 2 yrs. About a year and a half ago we started replacing our vedge routers with cedge routers. (Cisco's move away from Viptella). Unfortunately, we are no longer discovering networ...
In ServiceNow CMDB health completeness scorecard, I want to show only ci classes for which we have configured recommended fields in ci class manager instead of showing all ci classes.How this can be configured?If we can use health inclusion rule, how...
