Hi community and hi to @Tony Branton I'm digging deeper into to CMDB Data Manager and we want to leverage the Policy Type "Archive". This works fine as long as you just want to archive records based on your definitions. Where the systems currently b...
The CMDB Administrator group aims to display meaningful results on the CMDB Health Dashboard Compliance Scorecard for server records that are not on the latest patch.What must be configured to achieve this goal?A. Technical Service Offerings, Dynamic...
What is the correct relationship between an Application and a Server in the ServiceNow CMDB?A. Application > Runs on::Runs > ServerB. Application > Uses::Used by > ServerC. Application > Used by::Uses > ServerD. Application > Runs::Runs On > Server ...
Hello,Receiving the below errors when updating information on Hardware Asset Form or Business Application form. PFB screenshot. How to fix this? Appreciate the helpThank you
Hello, We are using the Microsoft Azure service graph connector for azure cloud discovery. We have successfully been able to create a connection for one tenant and discover but we have problem adding a second hardware connection for the other tenants...
Hi All, Im working in my PDI trying to understand Life Cycle Stages and Status in the location table - cmn_location_listWhen trying to update Life Cycle Stages field I get error message "invalid life cycle stage and stage status combination error mes...
In the cmdb_ci_hardware table, the internet_facing field is available out‑of‑box (OOB) and defaults to true.I have seen community discussions mention using the CSDM data classification on Business Applications or Services to derive whether something ...
Hi All, We are currently working on creating a fundamental data model for our CMDB and need your help in creating a data model for Database tracking in CMDB. Currently we have database in On-prem and cloud with multiple database types such as MS SQL...
I have a requirement to build a dashboard to display data policy executions in a list. I was able to set a filter to display data policy executions that pertained to a semi annual vendor certification policy but the executions seemed to have disappe...
Hi Team,We have integrated ServiceNow with Microsoft Intune using the Service Graph Connector. The integration is working fine, and device data is syncing successfully.We now need to map some additional fields from Intune to CMDB, which are already a...
I would like to understand the estimated configuration effort (ETA) for implementing ITOM and the chatbot component of ITSM Pro. Since I do not have much experience with ITOM and chatbot configurations, it would be helpful to get a rough estimate of ...
I can't get passed the validation for SNPI - Import CMDB Data. I get his error - Did you correctly import 6 CI relationships? I don't know where to go to make the correction.I initially did the steps below and created transform map.
Hi, We wanted to track Completeness and correctness for all major CI classes and I have challenges to track this for Virtual and Physical Servers since both are residing in the same place i.e) cmdb_ci_server, Operating System layer- cmdb_ci_win_serv...
I have a requirement to set up the CMDB Health Dashboard to ensure accurate data is reflected in the Completeness, Correctness, and Compliance tabs. I would appreciate assistance from someone with prior experience in implementing and configuring this...
Hi All, we have Tanium Service Graph connector and want to map "user_name" attribute from tanium to Assigned_to in ServiceNowI am inside the Robust transform map? what is the next step? can anyone guide?i was able to go to import set and find out the...
