Hello everyone,I'm trying to find the official ServiceNow definitions for the following CMDB fields:Managed by GroupManaged byOwned byWe work with multiple clients, and each has a different interpretation of these fields. To ensure consistency, I’m l...
Hi All, I have 2 fields on form 'Field 1' and 'Field 2'. based on these two fields I am adding option to 'Field 3'.If 'Field 1' is selected showing option 'abc' in Field 3 drop down with currently available choices. And if 'Field 2' selected showing ...
Hello all, I have been given 10 key and values, to map them to a Service instance (cmdb_ci_service_auto)But When I open the service and click on choose method, and selected "Tags", then we will be getting two options, one is to directly give Key and ...
Hello,I have list of MS SQL database names, i need to find the associated hosts on which these DBs are running.There is not related host attribute in SQL DB table under gear icon. Please suggest. Thank you,
Hi Can you please suggest if it’s possible to discover the following manufacturer IP switches in ServiceNow CMDB using the out-of-box discovery patterns?Moxa Technologies Co., Ltd. – NP5450Wiesemann & Theis GmbHDo we need to add custom MIBs or extend...
Hello all, We are using "Service Builder" interface in service-now to create and update the Technical and Business Services.So, I see there is a sub-flow, ''Service builder publish". and when I open it, I see there are inputs defined for this subflow...
HI just got upgraded to Zurich and at the CMDB data management workspace each time i configure a policy and want to publish i get this error " Invalid configuration found for policy''
I created a new Data Certification Policy in the CMDB Workspace, but it doesn't find data or create a task even though data exists and should be found. The documentation is really limited and lacking information, I'm hoping someone can help me figur...
HI Community, In CMDB Data foundation dashboard, we have multiple reports in it (attached screenshot) and if i open these reports i can able to see a trends but i'm not able to see the actual records . and when i open the reports in pa_indicators tab...
We have been following CSDM to build our CMDB, and lately we used CSDM 3 but also now following up with CSDM 5.In the past, we had built our structure as follow1.Top level, Business Application, for example Business Application A, then below it we wo...
Please suggest if anyone knows about how to Replace "UPDATE" button with "SAVE" in all the forms (INC, CHG, PRB, CHG TASK)
#01. What are key relationships between Changes and Incidents?(Choose 2 answers)A. Incident owners are part of the change approval workflowB. Incidents can be caused by a ChangeC. A Change can resolve IncidentsD. Incidents autoclose upon closure of a...
#01. How are the relationships between services and offerings that are built in Service PorfolManagement transferred to the Configuration Management Database (CMDB)?A. Only parent child (service:offering) relationships are automatically created in th...
What baseline Change Flows support the baseline Normal Change model?A. Change - Normal - Assess- Change - Normal -Authorize- Change- Normal-Close. Change - Implementation tasksB. Change - Normal - New, Change - Normal -Assess, Change - Normal - Imple...
#01. You have just released a new Change Model to the testers. Testers report they can see told change models but cannot see the new change model on the change landing page. What couldcause this?A. Workflow has not been publishedB. Testers need itil ...
