What’s the best way to start building a CMDB from scratch in a PDI?

gunasair79
Tera Contributor

yesterday

Hi everyone,

I’m working on improving CMDB data quality in our instance and could use some guidance.

Environment #CMDB#ServiceNow#IRE#Discovery#CMDB #ServiceNow #IRE #Discovery #DuplicateCIs #ITOM #DataQuality #DataGovernance #Troubleshooting

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glideFather
Tera Patron

3 hours ago

ahoy @gunasair79,

 

it might be a bit tricky to build CMDB in a PDI, as these records are usually imported or integrated with third party tools (Intune, SAP, LeanIX, Lansweeper, ...).

 

So it will strongly depend on the nature of how the CMDB is governed and maintained, based on that you can design and plan your strategy.

 

I don't think it's a good use case for a PDI, that should be just a playground rather than a place to have real customer/business data..

 

I would recommend you to enrol to the Data foundation path, you will have there leanring resources, links to documentation and it will let you learn the leading practies as well:

Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))


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