I want to know when a sc_task is closed to query the variable and/or the short description then update the same short description/variable to the sc_req_itemI was thinking something like this but it is not working: function onCondition() { var grT...
Hello all question, Ive noticed in the CI records that there isnt a field where one can place "notes".I see the Comments box and the Description box. However i dont think these will do what i need them to do.1. Is there a text limit on what one can e...
Is it possible for a source to allow only CI insert but never allow to make updates using IRE?If not possible using IRE, I think making use of Business rule is the option. Do you knowing if there is some other solution?
Hi, I have storage systems where i need help to connect to ci class. Can you please guide me. ManufacturerModelCi ClassHitachiVSP HitachiHNAS HitachiHCP DellVMAX DellPowerMax Dell Powerscale DellUnity IBMFS
Hello ServiceNow Community! I have a doubt. Help is appreciated I cannot find records under the "Business services" option in the application navigation panel. When i click on "Business Services" it says no record found. I was actually expecting som...
Does anyone know what licenses are required for SG SCCM connector to populate the cmdb?
I have a order guide in which when a request is raised it will create 5 RITMs ( 5 different catalog item and 5 different flow designer) my requirement is test 1, test 2, test 3 , test 4 catalog item ritm should be finish until then test 5 catalog ite...
I have 2 data sources feeding the CMDB: 1 - A manual import using a data source with an excel file which is transformed using maps and scripts via an ImportSet. - The ImportSet contains a human readable Description attribute for many CI's. Ex: "N...
1. For a new IH-ETL map, go to first step basic details 2. Import set selection input is disabled and grayed out 3. Select "Auto pull a new import set" option and click save to pull new import set 4. Check that new import set is not pulled, and impor...
Hi all , I am trying to use the de-duplication remediator to clean up my duplicate CIs. However, when I go to the Duplication task, it shows "Duplicate CI present in 1 class: computer" and the number 2. but when opening this duplication task, I se...
What should the script be?
Servicenow creates deduplication tasks which works ok however there are lots of records in the cmdb that are also duplicates but where not initially identified as a duplicate. is there a way to reprocess the create deduplication task script to look f...
Hi, We are planning to implement integration between ServiceNow and Qualys CSAM tool using Qualys CMDB Sync Service Graph Connector App. There are documentations provided from Qualys end but no documentation from ServiceNow end. Based on the Qualys ...
I currently have a mid server importing assets from SCCM to SNOW. We currently have many assets that dont have IP addresses listed. Is there another discovery tool that will automatically pull this information? Or can I configure SNOW to address this...
what type of relationship i need to create To achieve the goal of linking multiple business applications to the same set of regions without overwriting each other. Thanks,BK
