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Resolved! ATF Scheduled Suite Notification

I created the scheduled Test suite and added users in the watch list.The mail function is turned on and there are test mailboxes, but why didn't the test mailbox receive any mail after the scheduled test?There's nothing in the email log.It's not clea...

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Wei_ Ling by Tera Guru
  • 357 Views
  • 3 replies
  • 0 helpfuls

How to discover IIS Application Pools?

Hey, I have a requirement to discover IIS Application Pools, I got an official answer from ServiceNow which says its not exist OOB.Appreciate if someone who had the chance to do it in past can share the way. Thanks,Haim.

HaimNizri by Tera Contributor
  • 246 Views
  • 1 replies
  • 0 helpfuls

CI Identifiers

Can anyone explain the following error message? This occurs whenever I try to create a new Identifier for the server listed on the form.  

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Navraj by Tera Contributor
  • 254 Views
  • 1 replies
  • 0 helpfuls

Unable to do service mapping for SNMP devices in ITOM

Hi Team,I am trying to build the service mapping for SNMP devices, But there is no dependent servers in the CMDB dependency view because there is only one router.  With out dependencies  i can't build the service mapping.Can you please provide any po...

Sravani123 by Tera Contributor
  • 247 Views
  • 1 replies
  • 1 helpfuls

Reference field color change based a certain CI selected

Hello! I have onChange client script for all CIs in the Affected CI field when selected will change the field background color. var c = g_form.getDisplayBox('cmdb_ci');c.style.backgroundColor = 'yellow'; How to do one for only certain CIs that has a ...

Paul120 by Tera Contributor
  • 542 Views
  • 5 replies
  • 0 helpfuls

Resolved! Report on changes for last 24 hours

how to report on the following for the change table:changes with a PLANNED END DATE in the last 24 hours[2]changes with a Planned START DATE in the last 24 hours, current day and next 24 hours same as current dashboard

Jobs (Batch jobs, file transfers, etc) as CI's in CMDB ?

Dear Community,I wonder if anybody had use case of tracking/recording Batch Jobs/File transfer Jobs as Configuration Items in CMDB? If yes - is there out of the box table? And what use-cases you had. We are looking to track and record them so we can ...

Mantautas by Tera Contributor
  • 1192 Views
  • 2 replies
  • 1 helpfuls