From a process related perspective, how do your organizations handle a business application's status when it is no longer in use but its child application service has mapped infrastructure which must stay operational for X amount of years due to regu...
Most of the switchports (dscy_switchport) use the display value from the interface_name column. They are typically in a format like Ethernet19/1 which does not have the switch or router they are from. Our engineers were hoping that switchport records...
Hello All, I have 2 model category with same name as Tablet device in model table and . I want to map only one model category(reference field on model table) in model table transform map when there is import which is correct and we don't want to map...
Sometime between Fuji and Madrid, probably closer to Fuji, ServiceNow quietly changed how the Dictionary Entries were populated in the CMDB, introducing the concept of "cloned descendant elements". With cloned descendant elements, there are distinct...
Hi, In transform maps, ServiceNow has a functionality to select Choice action (Create, Reject and Ignore) for reference/choice field mapping. Do we have such functionality in Robust Transform IntegrationHub ETL. We are facing this issue in Service Gr...
How can I setup ServiceNow to allow us to pull data into Splunk? We are NOT looking to do the push integration with the ServiceNow Event Table. AKA create tickets from splunk. We only want to pull information in, particularity the CMDB.How can we ac...
Hi Community , does anyone have done the integration ServiceNow with Fortimanager.if yes can you please share some doc which can help us through .
How can we stop Service Graph Connector for SCCM from updating the Serial number? The integration is successful but its sometimes updating the Serial Number value to some other invalid value comming from SCCM. i want to stop the update if the value i...
Hello All, We have recently upgraded from San Diego to Utah.We have never used CMDB data mangement in our instance and nothing was configured from our end .But After upgrade i can see there is one CMDB task generated for dependent CI deletion .I can...
For certain classes in Servicenow CMDB we have CI’s with name showing as empty. How to fix this in discovery of these CI’sFor certain classes such as Switchport and other classes in cmdb we have a huge amount of CI’s created daily with empty name fro...
Hi CMDB Experts, I tried to find out is there is mapping between on which application the server is running and who is the application owner for that server? I am new bee in CMDB, so need help, any help would be of great help. Regards,G
Hi All, I need to add some dot-walked fields to be always available on the "Available" slush bucket on the "Personalize List Column", so that the non-admin users can select them for the List view if they needed it. PFA, the example image I found from...
Hi, I am trying to load switch data from data source. The switch is getting inserted. Now I am trying to insert the switch port information. I added two classes one is switch and other one is switch port to create contains:: contained by relationshi...
Can someone define me what is difference between managed vs unmanaged CI's?
