how to check which of server fields are updated manually and which of them are by auto discovery
Hi Team,how to check which of the windows server fields areupdated by manually and which of them by auto discovery. thanks and regards veera
Forum Posts
Resolved! Is is possible to have different IRE Rules for different Sources
Experts, Is possible to have Discovery Source A have a set of IRE Rules and Discovery Source B have its own set of IRE Rules? There is a Tanium CMDB integration that sends its results to the IRE. The problem is that it is matching on Retired Assets, ...
CMDB: How to integrate Active Directory with ServiceNow CMDB to obtain Last logged on user
Hi,How to Integrate Active Directory with ServiceNow CMDB to obtain last logged on user and last logged on time for devices.what are the requirements to do this ?what is the process to do ?Is there any plugin available in ServiceNow ?Can anyone plea...
Resolved! SG-SCCM (Service Graph Connector for SCCM) is not updating the windows server on second time
Hi All, I have observed that the SG-SCCM (Service Graph Connector for SCCM) is not updating the windows server second time. As highlighted in above screenshot, I ran the job "SG-SCCM Computer Identity" first time at (2022-06-27 09:20:00) and the fie...
Duplicates in Service Graph Connector for Microsoft Intune
Hello All, We have configured service graph connector for Microsoft Intune. When the scheduled job runs everytime, it is bringing all the records from Intune into ServiceNow import set tables not only the updated records. Is there any way to bring on...
Unable to Insert records in a staging table in the Vendor Instance After Upgradation of Application
We have two versions of one app, in the 2nd version we had a new feature to ingest the asset from the third-party platform and populate them into ServiceNow's CMDB. The following is the mechanism we are using to populate the CMDB Fetch the assets usi...
Best way to parse this command output in pattern designer
Hello, i'm working on a custom discovery extension where i need to parse information from a command-output, the output looks like this (It's for HP ServiceGuard Cluster-Solution) name=management_cluster id=13242335432 status=up state=stable coordinat...
Regarding CMDB dashboard (completeness Score Card)
Hi there, I created completeness score card for Server and Network Gear, added 9-10 fields in the recommended section and 1 field in required section. I don't know what is the issue, it is not updating on scorecard for completeness. Sometimes, it sh...
Resolved! Pull CMDB data from one instance to another instance
Hi Team, I have to move the cmdb_ci table and cmdb_rel_ci table data from the PROD instance to the UAT instance on a scheduled basis. Daily I need to run a scheduled job to pull data from PROD to UAT instance whenever the records in PROD get updated ...
Resolved! SCCM Graph Connector- Empty Source Field and Colease - Robust Transform Map
Hi I am working on Service Graph Connector for Microsoft SCCM plugin. In the Robust transform map I see the below mapping. Question 1 :The source field is empty and I am not sure how this value will be picked up? Question 2 : Also I see the coleas...
Resolved! SCCM Graph Connector- Robust Transform Maps- Transform scripts
I have scripts which I want to write on the map. Like we have on before and on after scripts on the Transform map where can we code. I tried using the below : - OnBefore script on the data source I tried to script. I am not able to access the values:...
Get Install Date from InTune Service Graph Connector?
Anyone know of a way to get installation date for software installations from the InTune Service Graph Connector? Thanks!
Resolved! How to find why record is not inserted or updated
Hi All, I am working on SCCM integration using Service Graph Connector. A few records are present in the import set table but not inserted into the CMDB table after it is processed. I don't know where we can see why the record is not inserted. Has an...
Resolved! Jamf Service Graph connector - record not getting inserted
Hi All, We are using service graph connector for JAMF integration. We are able to fetch the data successfully but we are facing an issue while inserting the record into cmdb_ci_computer table. We have received 5 records with same name but different ...
CI Class Manager Export
Hi All, Is anyone aware of a way to export the CI Class Manager data to Excel? Specifically, this needs to be a list of every CI Class with the Sub-Classes listed within that. It also needs to highlight all fields displayed for the particular Cla...
