How to capture 3rd party hosted Applications

Hi We need to capture how and where our applications are hosted in the CMDB and I'm looking for some advise on how to capture applications that are hosted externally. We capture the relationships between Application Service and the supporting downstr...

How to change/edit list filter on CMDB workspace (PC list)

I'm trying to edit the default filter on the CMDB workspace. I did change in sys_aw_list but It's not reflecting Please give me a solution, Thanks in advance 

How are network zone managed in CMDB?

Is it correct that DNS zones are automatically obtained by Discovery and managed by cmdb_ip_address_dns_name?If we want to manage logical network zones that have no physical relationship to each other and defined by a person for convenience, such as ...

CMDB Reporting for Computer / File Systems storage

I'm looking for a piece of advice on how I can create a report to get a summary of total disk size and free space by Computer. The data is only available on  the cmdb_ci_file_system table, attributes 'size' and 'free_space' Report Example:- Server AB...

What is Step Config "Run Cleanse Serial Number Operation" in Test - ATF

Hi Folks,I want to understand the below concept about ATF specially for CMDB ?1. There is an existing Test "Test the Cleanse Serial Number Operation " what does it do and how do I test it?2. There is a test step inside the above test mentioned where ...

delete attachment flow designer not working

Hi community ,i am trying to use delete attachment action in flow designer to delete attachment from the data source .data source is created in different application (Azure blob spoke ) and the flow also create in the same application ,but when i am ...

Filtering out inactive devices from Intune Integration

Dear Experts, I am new to Service Graph connector and tried searching for this subject to fulfil my requirement. Is there any quick and easy way to filter out inactive devices from Intune Integration like not present for 60 days? Thanks in advanced,O...

Why we use "Product catalog"? Is there any connections between Product catalog and Base items?

Can we execute flow designer using business rule script

I want to execute flow designer using Business rule on Import set table. Is it possible to execute, if yes can someone help me on business rule script.

I created the query according to the example, but an error was reported during execution，in the CMDB Query Builder ？，

I created the query according to the example, but an error was reported during execution， Example Navigate to All > Configuration > CMDB Query Builder.Click Create new. Enter a Name - All servers with a connection to a DB. Choose CMDB Query, and cl...

AWS Service Graph Connector looking for SSM when not configured on all environments

To provide more context: I have over 100 AWS accounts and the Assume Role for AWS SGC is only applied to 4 of them for testing. I can run AWS SGC diagnostic tool and get 200 on everything with my 4 accounts that are setup. My issue is that with the r...

Handling of retired business application / application service with active infrastructure?

From a process related perspective, how do your organizations handle a business application's status when it is no longer in use but its child application service has mapped infrastructure which must stay operational for X amount of years due to regu...

Switchport Display Values

Most of the switchports (dscy_switchport) use the display value from the interface_name column. They are typically in a format like Ethernet19/1 which does not have the switch or router they are from. Our engineers were hoping that switchport records...