Create CI Template for
Ci's creation and gathering template for the CMDB Project.
Forum Posts
CMDB_CI table database view
Hi, I am trying to build database view between "cmdb_ci" table with "cmdb_ci_business_app", "cmdb_ci_desktop_software", "cmdb_rel_ci", "cmdb_ci_server" I am stuck with what needs to be the where clause condition. I don't have exposure to CMDB tables ...
Resolved! SCCM SGC not consistently updating to the target record
Hello!Continuing to work on our SCCM SGC integration, we have run into an issue with the Computer Identity data source where we run a full load (have limited the SQL statement down to one record), transform that load using the robust transformer, and...
Set location of discovered CI based on IP address
Hi, Is there a way to automatically set the location of a discovered CI based on the IP address of the CI? I guess I would need a table which maps IP ranges to locations but not sure if that is the best way to do this.
Resolved! CMDB IRE suggetion
Hi Community I need help regarding an IRE decision making. As we know the serial number is taken as Unique values for all classes in CMDB, but I have a requirement from my client asking me to change "Name' as highest priority, which is previously "20...
What is impact of migrate Business Service from CMDB CI Services to a new class?
Hi All,What is the impact of migrating Business Service from CMDB CI Services to a new class?How can we convert, what are the best practices for moving CIs from one class to another class?What is the risk and impact analysis we should notify the clie...
Resolved! Performance Analytics - Incident Management Dashboard no data
Need to learn on how to populate the data just as they have in the following article:Incident Management Dashboard (servicenow.com)Can someone please provide steps on how to perform this currently learning Performance Analytics and have installed the...
Overriding the staleness rule, CI should change the status from retired/Non-operational to Installed
Hello Experts, We have made an integration with the help of Service Graph connector. All the devices that are active at 3rd party tool(SCCM, JAMF, Armis, SolarWinds etc.) are successfully coming into respective classes in CMDB, when the scheduled job...
SG-SCCM Data sources configuration issue
Hi All,I am trying to setup an integration with SG-SCCM on my PDI for testing purposes and following the guided setup but I am getting the below error message. I have made sure the sys_data_source table has relevant checkboxes of Can read, Can create...
Asset CI assigned to Field sync
Hi All, Looking for clarification for one scenario.For example, if i have asset and for that assigned to is empty and if i am importing a CI from 3rd party integration for that asset is having assigned to data.So, want to know, according to Asset -CI...
Network diagrams upload in servicenow CMDB
Hi,I have few Network diagrams which need to be uploaded to servicenow cmdb.could anyone help me how do i do that ?Thanks,Kavya
ServiceNow cmdb_ci table
Does cmdb_ci table contains all the company managed devices data? Also, can we apply any filter on cmdb_ci table to fetch company managed devices data?
cloud discovery
Hello When I create a cloud discover job ( 2 jobs are created). (one for api and one for IP discovery)When I create different cloud discovery jobs for different datacenters (see picture) my understanding is, that each "AWS_sched_*-VM_schedule"...
IRE implementation best practices
Hi All, I have a requirement where I need to implement IRE for CMDB.can someone please assist me with best practices for the implementation of IRE regards,Amit
How to manage product models and model categories effieciently?
We are trying to establish a process for model management. We have following problems today with models which results in duplicate asset records and CIS1. We need to avoid discovery creating duplicate models with different names. We need to ensure th...
