Resolved! List View of Activity Stream is not coming Up?
Hello All, I want to make the Activity Stream list view on the workspace, Can anyone guide me on this?
Forum Posts
Archive Assets using the CMDB Data Manager
Hi, I would like to Archive the Assets using the CMDB Data Manager. Currently I am able to Archive all the Configuration Items. But I am not getting what class or rule should be applied to Archive the Assets. If anyone of you have tried Archiving the...
Resolved! Unable to show class on the reference field display for incident and change.
In my PDI I've added the attribute 'ref_ac_columns=name;sys_class_name' to task and incident but still it does not show the class.
CMDBTASK generated on CMDB Data Management Task Control table
Hello!There is a new task generated on "cmdb_data_management_task" table. The policy of the task has the following Short Description - This policy is used by Dependent CI Management flow to delete dependent CIs which are orphaned. The CMDB policy typ...
Is there a way to select multiple table while creating related list
Hi All,I have same requirement for multiple table in order to configure a related list. So there is a field: "Applies to table" on "sys_relationship" table. My requirement is to select multiple tables on this field as the query applied on all the tab...
Resolved! Service graph connector for Infoblox connection is failing?
Hi, We are trying to retrieve IP address / IP subnets from Infoblox by using "Service graph connector for Infoblox " but test connection is failing with the following error.Error Info# Unable to make a connection with Infoblox please check the creden...
Resolved! CMDB Relationship Editor
HI All, Currently we are having a Legacy Ci relationship editor for all the CI classes customer want to move form Legacy ci editor to CI Relationship, can we do this activity in bulk which can be applied for all the class, doing this manually will be...
Resolved! need to populate ip address and serial number in server class via integration
Hi Folks, When doing discovery via integration i can see ip address and serial number is not populating in server class.can somebody suggest me how to populate IP address, Serial number Fields from multiple tools integration into server class.
Not able to clone PDI
Hi everyone, We have requirement to clone production instance to test instance in our project, though our management team ask to try cloning in PDI first and then replicate similar logic in Production and Test instance. I have taken the below steps i...
Resolved! No Errors appearing in Discovery Home
I have been trying to debug this issue with Discovery for a while now, discovery errors are still appearing in the automation_error_msg table however the error card in the Discovery > Home page still says 0 and I can't click on it to view anything. A...
Resolved! List view creation for entire CMDB
1) I have to create a new list view. as blow nameserial umberip address etc As i have 100 classes in CMDB i want this new list view as default view for entire CMDB classes, is there any way that i can configure at one place and it cascade to all 100 ...
CMDB IRE Engine - Ignore retired CIs
Hi, I would like to know whether it is possible to have the CMDB IRE engine ignore CIs which are retired in the CMDB.Currently, we face an issue where CIs get retired in the CMDB. Then a datafeed will come in and using the reconciliation rules in IRE...
Resolved! Usage of "Approval Group," "Support Group," and "Group Change" fields in cmdb_ci_service
I hope you're all doing well. I have a question regarding the cmdb_ci_service table in ServiceNow. I've been exploring the fields "Approval Group," "Support Group," and "Group Change" within this table, and I'm curious to understand their specific pu...
What permissions/roles are needed to see the information in the SG-Intune Device Related Tab
What roles/permissions are needed to see the information listed in the SG-Intune Device Related tab for cmdb_ci_handheld CIs imported from Intune Service Graph Connector?Admins can see but general users cannot and cannot find any info in the docs.Tha...
"Non-CMDB CI classes are not allowed as top level items" error in IH ETL integration.
Hello All,I am getting error after processing the data by IH-ETL. We have picked import set generated by REST insert multiple and putting the data in stagging table. By using IH-ETL transformed the data and mapped it to the respective fields. For thi...
