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Resolved! How to remove "Add CI Relationship" button based on permissions?

Hi there, We currently have a situation where users with the service_editor role are able to modify CI relationships on the CMDB. I have locked this down using create and write ACLs on the cmdb_rel_ci table. While this does work, the "Add CI Relation...

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UKRCmadams by Giga Contributor
  • 1455 Views
  • 5 replies
  • 3 helpfuls

Resolved! Automated Follow On Task assignment in Scripted audits

Hi community,   I tried to implement some scripted CMDB Compliance audits. It works fine to great Follow On Task when a test failed.  What's not working is the assignment of the Follow-On task with the settings made in the audit record: All tasks ar...

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Duplication of CMDB Completeness Scorecard

Is it possible to create a copy of the CMDB Completeness scorecard and utilize it for a particular set of classes? We would want to keep the OOTB CMDB Health Dashboard and CMDB Completeness Scorecard as it is but we have requirement to have a separat...

Identification rules in CMDB and prioritization

Hi, We have got several integrations feeding our CMDB and I want to have a rule , that, when a CI is discoverable by Discovery (discovery source= servicenow), i dont want any other integration to write on the CI, I have created the following rule, an...

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lmundere by Kilo Sage
  • 1064 Views
  • 3 replies
  • 2 helpfuls

How can I tell what CMDB Group(s) a CI is in?

I've built a CMDB Query and then associated with a CMDB Group.  For the 200+ servers in this group, am I able to see the fact they are part of this group from within the Server Form? I hoped the related list called "CMDB Group Contains Configuration ...

JenR by Tera Contributor
  • 899 Views
  • 1 replies
  • 3 helpfuls

Using Discovery Schedules to populate a specific field on CI's

Hello Currently we have Discovery schedules configured for different zones in our organisations Datacentres. I would like to be able to add a flag to devices based on the schedule which the discovered IP address sits. Therefore denoting the zone the ...

Steve Morse by Kilo Explorer
  • 990 Views
  • 2 replies
  • 0 helpfuls

Importing excel data into multiple tables at the same time?

Hi,     I have an excel file that contains specific data about servers. The CIs that needs to be updated are in the Windows Server and Linux Server tables. If I run this with a transform map for cmdb_ci_server, other tables could get updated that sho...

jw9 by Tera Contributor
  • 702 Views
  • 3 replies
  • 0 helpfuls