Resolved! CAD
Which of the following is NOT supported by Flow Designer?Use Delegated DeveloperCall a subflow from a flowTest a flow with rollbackRun a flow from a MetricBase Trigger
Forum Posts
Resolved! CAD
Modules in ServiceNow must have a Link type. Which of the following is a valid list of Link types?Options:List of Records, Content Page, Order, URL (from arguments:)List of Records, Separator, Catalog Type, RolesAssessment, List of Records, Content P...
Resolved! CAD
Which of the following statements is true for the Form Designer?a) To add a field to the form layout, drag the field from the Fields tab to the desired destination on the form.b) To create a new field on a form's table, drag the appropriate data type...
Resolved! CAD
Which one of the following is NOT true about UI Policy execution?Options:.UI Policy Actions execute before Scripts. UI Policy Scripts execute before Actions.UI Policy Actions and Scripts execute at the same time.UI Policy execution order is fixed
Description field is getting overriden from Discovery which is manually entered
Hi team, In WIndows Server class, we have added values in description field. But next day its getting removed from discovery. It should not be removed if value is already there. Please help how to restrict the override. Regards,Saranya
Cloud Discovery Error Message
I'm new to the Cloud Discovery Admin space, we recently ran an azure cloud discovery and can across a "multiple dependencies" error where two parents are claiming a child ci, but when looking for this in the payloads i am unable to find this error a...
CMDB reconciliation rules priority
Hello. I have a question regarding some weird behavior I noticed with reconciliation rules. This was noticed in a production environment but using easy examples from my PDI.Lets say I have two discovery sources - ServiceNow and Alitris. In my recon r...
Script Include AssetandCI creates not unique CI when mac addres is populated
TL;DR: ci.name = asset.serial_number + ' - ' + asset.model.name; never happens when you provide the mac address createCIWithSerialNumber: function(asset, ci, assetCMDBUtil) { var relatedDataJson = ''; if (AssetUtils.IS_ITAM_COMMON_AC...
NetApp discovery cluster node element
Hi, We've got discovery running on NetApp storage server, for example model AFF-C250. Discovery creates following entries :- 1 for the chassis (cmdb_ci_chassis) - 1 for the storage cluster (cmdb_ci_storage_cluster)- 2 for storage cluster node (cmdb_...
How do I find all services that don't have a specific tag?
I am trying to filter services that don't have a specific tag. I have a list of ids but of those ids I want to see which don't have a tag "ABC" I use a filter of CI ID is one of (100+). But because I have so many it creates a short url. If I do just ...
Seeking an Approach to Manage Dependent CIs Aligned with ServiceNow IRE Best Practices
Hello Everyone,Hope you all are doing well!We have a requirement to replace the custom Business rule functionality that checks if a corresponding Network Adapter (NIC) and IP Address record already exist for the current Configuration Item (CI). If th...
How to implement Service Graph Connector for AlibabaCloud?
I am an employee of AlibabaCloud. AlibabaCloud is a cloud vendor for the global market. Some of our customers have asked for the integration of AlibabaCloud resources into ServiceNow CMDB products. I've noticed that Service Graph Connector is a possi...
Resolved! Dynamic Filter
I am trying to create some reports for a dashboard that would be unique each user that views it. In order to do this I would need to add filters that are dynamic to who is viewing the DB. Adding javascript: gs.getUserName() works for the "Creat...
CMDB 360 Discovery Sources Widget
Hi All, How can we customize CMDB 360 to add like a report or widget that can display different discovery sources and what they have discovered say the last 2 weeks, last week, and this week? Also, will it be possible to view there in the report or w...
What is best practice for stale CI relationships?
I'm in the process of cleaning up our CMDB which hasn't been managed for many years. One thing I've noticed is that there is a high volume (high enough to breach the OOTB threshold) for stale relationships. I've since established retirement policie...
