We have observed an issue where a high number of duplicate tasks are getting attached to a single RCTASK under Duplicate Audit Results.This is leading to overcrowding of duplicate records within one RCTASK, which impacts analysis and usability.We wou...
Hello, everyone. You can set multiple model categories for a single CMDB model. As stated in the documentation, it is possible to automatically create an asset when a CI matching that CMDB model is discovered.However, I couldn't find information on w...
I'm getting an error in solarwinds says that error querying the instance or instance not properly configured message when I try to trigger an action for creating servicenow incident. Test connection is successful. any comments would be much appreciat...
Can anyone help me in getting difference between the Model categories in CMDB tables:Software-Software ModelHardware- Hardware Model;Service- Service ModelContract- Contract ModelConsumable- Consumable Model
We have a requirement to store service providers data captured from RITM and its catalog task variables into a structured data model within ServiceNow, this data is critical to support the following objectives, For capturing fulfilment related inform...
My organization has asked that the CI dropdown in incidents and other tasks display a single entry for each desktop application we use, in addition to other CIs. I've got filtering the dictionary reference handled, but I am wondering how and what sor...
We have a particular application that we run blue green deployments on. We are looking for solutions to resolve the issue we are having where we only have 1 prod CI for the application so alerts are suppressed during deployment despite the applicatio...
Hello Everyone, Can CMDB Data Manager policies be used to manage or retire stale CIs?If yes, what are the recommended filter conditions when using Policy Type = Retire?Looking for guidance on best practices.Thanks
are there any CIS – Data Foundations (CMDB and CSDM) on demand courses to learn end to end ?i already registerred for the exam
Hello Community,Can anyone please help me understand the following questions:-1.) On what basis do we decide the number of MID Servers required in a client network, considering that a single MID Server can typically handle around 10,000 CIs under ide...
Hello FolksWhile discovering a Windows Server, the CI is getting populated under "cmdb_ci_computer" instead of "cmdb_ci_win_server".Based on my understanding, this could be due to incomplete OS identification, and we need to validate the Discovery Pa...
Hello, Just wondering if anyone has been able to discover darktrace master appliances via SSH credentials? I don't think there is a discovery pattern for this? Thanks, Richo
We want the computer object in SCCM to be deleted when the CI is set to retired in Servicenow. want to know how is this managed generally?
Life cycle mapping for the table cmdb_ci_service_auto is not working as expected. when I try to change the operational status value, its not updated as per the lifecycle mapping record.I don't see any BR running to prevent it from updating the record...
hello team, how do I haver a dashboard report or diagram that shows me Bussiness Applications and its relationships bussiness applicationbussiness serviceapplicationtechnology service appreciate the community help.