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Editing widgets in CMDB Workspace > Data Manager Overview

We recently installed CMDB Workspace and have created some certification campaigns but the widgets don't seem to be reflecting correct data.  Where can i go to review / edit the widgets in the data manager overview?  I can't seem to find them under P...

Best fit in CMDB Class for Enterprise platform tools

We are trying to upload the Enterprise platform tools like O365, Power BI and etc., into ServiceNow CMDB. Similarly Network management tools like Solarwinds and security management tools like Qualys. Can you please suggest which class would be best f...

Life Cycle Stage and Status vs Operational Status & Install Status

We are using Life Cycle stages and utilizing CMDB Data Manager to retire CIs which haven't discovered for sometime.  If we consider Server Class as an example, please see OOB life cycle mappings:  When retiring the Server CI via data policy it's chan...

LifeCycleMapping_(cmdb_ci_server).JPG
agamage by Tera Contributor
  • 2282 Views
  • 2 replies
  • 1 helpfuls

Resolved! Which course is better: CMDB Fundamentals or CMDB Fundamentals On Demand?

Hi all,I recently completed the "Configure the CMDB" Micro-Certification Simulator (Xanadu). I'm now planning to continue learning and want to know which course is better for building solid CMDB knowledge:CMDB FundamentalsCMDB Fundamentals On DemandA...

Community Alums by Community Alums  
  • 716 Views
  • 5 replies
  • 6 helpfuls

Tags in servicenow

Hi, I am using Service Graph Connector for Microsoft Azure to discover tags on the service accounts. But when the tags are deleted in cloud from service accounts, shall the tag record present in cmdb_key_value table should also get deleted? is it pos...

SLA not attached

HiI have a SLA created at sc_req_item table. start condition is request state=open and no other filters. However, the SLA is only attaching to certain catalog items and not others? Why?