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Resolved! Certify checked elements - Data certification

Hi community, I have a problem with certify checked elements. When I select an element from the list and click the green button it is working ok. If I group the elements by any of the fields (let's say child) and then I select some records from the l...

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valentin3 by Kilo Sage
  • 365 Views
  • 1 replies
  • 1 helpfuls

AI Application and AI Function classes

Hi, What are the best practices around using the new CI Classes AI Function and AI Applications in the CMDB? If we have built an AI Agent or skill inside ServiceNow, does it make sense to create an AI Function for it? If the above (A ServiceNow AI Ag...

Need help in Nutanix compound Discovery

We are performing a Discovery Pattern for the Nutanix component using Prism Central. In the pattern, we pass the Prism Central URL, and during Step 5 we can successfully retrieve and see four cluster IP addresses. However, in Step 6 the pattern fails...

Resolved! SCCM Service Graph Connector - Add Discovery source

Hi ITOM Experts, How do I add Discovery Source for SGC -SCCM.Is it different than Normal SCCM integration. Usually in Transform map we add a field map . Here where exactly we need to add since it uses ETL Thanks

Nisha30 by Kilo Sage
  • 679 Views
  • 5 replies
  • 3 helpfuls

Searching

We have an API that is used for our cloud instance called Cloud User and this API is only to update cloud servers but we have found an instance were it has updated a non-cloud server and removed a relationship to an application. We have tried to sear...

Adding new Fields to CMDB_CI or using Database view

Hello All,  My Business would like to know the Business Criticality and Risk of all CIs. These values are determined from the associated Business Application.  Looking at the tables in the CMDB it look like the only table that has these Field out of ...

JPing by Tera Expert
  • 1288 Views
  • 6 replies
  • 0 helpfuls

Reconciliation rules error in CMDB Workspace

When attempting up update attributes in the CMDB Workspace, users are seeing the following message:Some attributes aren't updated due to the application of class reconciliation rules But if these same users got into the platform UI and update the sam...

Resolved! How to install Discovery plugin for PDI?

Due to recent changes on Servicenow Developer login page , not able to install Discovery plugin.Please help me the steps.Thanks!

KS86 by Tera Contributor
  • 596 Views
  • 4 replies
  • 2 helpfuls

Integration Hub ETL

HiI have a question about Integration Hub ETLWhen should the Integration Hub ETL be used?How does it differ from defining and performing ETL transformations yourself?

HS7 by Giga Guru
  • 393 Views
  • 2 replies
  • 3 helpfuls

Generating and Printing Barcodes for Single and Bulk Assets

Hello Community,Introduction:I recently worked on a requirement for a client who wanted the ability to print barcodes for their asset records.Specifically, they needed two functionalities:Print a barcode for a single asset record.Print barcodes in bu...

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saichary by Tera Contributor
  • 2414 Views
  • 2 replies
  • 15 helpfuls

Network table

Hi I would like to store the Public IP address of the network devices without creating a new custom field, please suggest me some way to achieve this.

hemanthn by Tera Contributor
  • 568 Views
  • 3 replies
  • 2 helpfuls