On a now learning instance, when a CMDB Task is created by a policy, it'll be assigned to System Administrator account (I left field Managed by group on CI empty). But when I apply on an official development instance, it's not assigned to System Admi...
I am trying to set up Service Graph Connector for Fortinet Telco SDWAN. I have been able to get the configuration done, even though the import set shows it was successful, it does not import any CI's.Any help would be greatly appreciated!
I'm trying to set the Support Group on several related CIs. I have created a Dynamin CI Group and related CI Group. This is populated via query. This part is working fine. The CI's still have the Support Group set to null. Do I need to create a T...
Hi Can anyone help me with the below requirement. I am completely new to CMDB and this is my first requirement in CMDB module. It would be great if any suggestions Discovery / IRE Rules Updates for CI Class Expansion- For Enterprise connectivity (E...
What is step by step process for implementing the Dynamic IRE .
Hi all,We're testing a custom CMDB connector on the ServiceNow Zurich release and have run into an issue writing to the cmdb_software_instance table.Issue 1: GlideRecord write failing in ZurichIn previous releases (Yokohama and earlier), we were able...
Hi @everyone,We have a CMDB with approximately 400k+ CIs and need to build data quality reports (missing attributes, completeness, etc.).For an environment of this size, what is the recommended approach?Use Performance Analytics (automated indicator...
I'm wondering if it is possible to add a table to the attestation policies in data manager.I want to have Map Owners in the Mapped Application Service table re-certify their maps on a regular basis and since that table extends from Service Instance i...
We are in the early stages of using the CMDB / SGC Workspace for data certification. The self-service nature of it is great because with the old process, our people would have to check a box and type in a comment regarding what they wanted done with...
Hello ServiceNow Community,we are currently reviewing the security of our NetApp Discovery implementation and would appreciate any guidance or best practices from others who have faced a similar situation.After testing, we determined that NetApp Disc...
Where can I find instructions about how to create the remediation workflow that "writes to the short description field of the orphan task the following: 'Workflow launched for task number [actual task number of orphan rule]'". The tarining course sug...
Hi Community, I’m facing an issue with Dependency Views in ServiceNow and would like some guidance. Current setup- Business Service is set as the parent of Service Offering using the `parent` reference field.- Service Offering is already related to ...
Good afternoon,I'm looking for clarification regarding potential licensing or cost implications associated with the ServiceNow CMDB Ingest for Falcon Discover 2.0 integration.The goal is to use the native CrowdStrike application/plugin to ingest CMDB...
Hi Community,We are currently working on building Service Maps for our Hypervisor infrastructure (ESX hosts and VMs) in ServiceNow and have hit a wall — hoping someone here has been down this path before.Our Setup:We have an active vCenter integratio...
Hi,I am looking for architectural recommendations on the best way to track and enforce regulatory compliance (such as FRA, SOX, SWIFT, and PCI) within our CMDB and ITSM processes. We want to ensure our approach aligns with the latest CSDM best practi...