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SCCM data source import issue

We observed an inconsistency with the ServiceNow SCCM data import schedule (run as admin). The Import Set is created alternately by the admin user and the MID Server service account. Due to this alternating execution context, the Import Set is someti...

CMDB Multi-customer Best Practice

I’m looking for guidance on CMDB data segregation and standardization.We currently have multiple customers’ data stored within a single CMDB, spanning 91 CI classes. I’m trying to determine the most effective way to segregate the data while maintaini...

nehajha by Tera Contributor
  • 383 Views
  • 2 replies
  • 0 helpfuls

Generating and Printing Barcodes for Single and Bulk Assets

Hello Community,Introduction:I recently worked on a requirement for a client who wanted the ability to print barcodes for their asset records.Specifically, they needed two functionalities:Print a barcode for a single asset record.Print barcodes in bu...

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saichary by Tera Contributor
  • 3218 Views
  • 3 replies
  • 15 helpfuls

Discovery Pattern Extension - RHEL VM Discovery

I can successfully discover a RHEL VM but the Discovery log returns two errors:"Warning | SSHTerminalInteractiveCommand: failed to execute: all commands failed to execute from list cli_commands: show vmdevice"As well as:"Warning | bash: lsof: command...

Data Foundation Exam Question

A CMDB Administrator wants to educate the team on the various actions that can be performed within the CMDB Workspace.What actions can be initiated from the CMDB Workspace?Answers (as indicated in the image)A. Execute ServiceNow DiscoveryB. Create a ...

HariniK by Tera Contributor
  • 768 Views
  • 10 replies
  • 3 helpfuls

Environment Variable Automatic population

Hi, I am working to set up the cmdb configurations.  Requirement is to auto populate "Environment" Field. But we did not get any specific conditions from our customers. Can anyone guide on what conditions we can define the environment field as Dev/Te...

sntech by Tera Contributor
  • 239 Views
  • 1 replies
  • 0 helpfuls

Automated Windows Hotfix Discovery

Hello Community, I am working on a requirement to discover Windows Server hotfixes for specific OS versions and store them in a dedicated custom table (u_cmdb_ci_hotfixes).While I have successfully configured the WMI query in a pattern extension and ...

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stormy 12 by Tera Contributor
  • 555 Views
  • 5 replies
  • 0 helpfuls

Unable to locate the source of form banner on CMDB table

Hi @every I am unable to locate the source of form banner as I attached , when I clicked on "Try THE NEW CMDB WORKSPACE" a URL will be opened , likewise a URL will be opened so now I would like to change the URL for "Click here to chat with us in tea...

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Ashok  kumar by Tera Contributor
  • 1129 Views
  • 8 replies
  • 0 helpfuls

Resolved! Need to built UI Action for creating relationship between CI's

HI,I have an requirement that creating a relationship between AWS cloud account and Application Service vise versa. We dont want to do this manually, so would like to create a related links, on click it should take the current record as parent and re...

anandcristy by Giga Contributor
  • 273 Views
  • 2 replies
  • 1 helpfuls