This is a step-by-step guide on how to construct a CMDB Query Builder query in ServiceNow to retrieve all Service Instances (cmdb_ci_service_auto) and Servers (Linux and Windows), regardless of whether they are directly related.Although the CMDB Quer...
I am recently facing an execution timed out output in my recent ecc queue input logs for around 68 agent endpoints inside sn_agent_cmdb_ci_agent table where I have applied a condition "agent_extended_info.host_data=2^agent_extended_info.cmdb_ci.name=...
Hi,I have integrated Servcienow with ManageEngine Endpoint Central SOAP integration. Manage engine POST CI information to ServiceNow and it look find.My issue is with Model ID, Obviously a common issue like any other CMDB integrations.Manage engine c...
On 30th January’26, I passed the ServiceNow CIS – Data Foundations (CIS-DF) certification.Since then, I’ve received several individual requests for the guidance on CIS- DF preparation over LinkedIn and Teams.So, I decided to write a blog which will...
where is it i am trying to find out but not shoswing i am preparing for the cis exam
Hi All,I'm looking into remediating several health issues with our CMDB.One significant issue is the number of Orphan Records on the estate, currently circa 50k+Will using remediation rules therefore generate 50k tasks, one per CI, or just one task?I...
Hi, We want to add a validation on Intune Staging table, that if CI records already has "Assigned To" updated, Staging table value should not override it. If Assigned To on CI records is empty then only allow staging table to update "Assigned To" fi...
Hi, studying for the CIS-DF exam I've noticed an unexplained entry on the Tangible / Physical CIs lifecycle diagram. In Design & Planning / Design / Build - What does DP represent?Thanks
Hi All, Wanted to understand your experience on handling infrastructure where we have shared Azure subscriptions and shared VMs, DBs, etc. (used by multiple applications). How did you capture the Tags (Application and Environment) at the right levels...
Hello, I am looking for assistance. Here are my Identification Rules, I am being told the Product Instance Identifier (which we are not using) should not be interfering with anything and it is fine being the OOB Rule and the highest priority. All my ...
As we know, in ServiceNow Discovery, the Microsoft CA pattern has a default hard limit of 20,000 certificates per pattern execution. However, when I run the pattern with a reduced limit of 2,000 certificates, I still encounter a timeout error. From t...
Hello Experts, I am having a query regarding "Oracle Cloud integration with ServiceNow". Kindly help me if anyone has any idea on this, as we are planning to do this integration for our client. I have tried googling and searching for community as wel...
Hi,CMDB success advisor Data Foundations-CIs by data integration source showing as error. PFB screenshot.Thank you!
Hi Team, I need to do an analysis. I need to make some fields in a table mandatory. I need to analyze whether it will impact any upstream or downstream systems in service now. I have taken the data completeness. But when i checking some fields like f...
Hello Team,ServiceNow OOB allows duplicate record while manual entry [by selecting Insert and stay] on Windows Server. The IRE works only during importing data.How do I avoid that? I think I need to write Business Rule on Before Insert but not sure h...