I know that CMDB baseline is deprecated - https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0829681 Is there any alterntatives for non-admins? IT analysts wanted to use this feature on the form.
Hello, Currently I am working to implement CMDB Data Management policies, and am having trouble figuring out how to track work done on the CMDBTASKs. Before approval on the task, there are two related lists, one showing the CIs being reviewed for re...
Tanium created records has empty CI field values in hardware table, resulting that an asset record in hardware table does not have corresponding record in CMDB (Computer table)
Hello Team,I am working on Asset Management Implementation (HAM Pro and SAM Pro), Can you please share any insights, material, regarding SCCM, Intune and JAMF integration with ServiceNow?Thanks
Hi, We are getting the mid server error : "MID Server encryption keys do not match and are no longer valid. To restore proper functionality, invalidate and re-validate the MID Server."Found KB Article: https://noderegister.service-now.com/kb?id=kb_ar...
Since Last one week I am facing an issue with PDI login.Whenever I click on Start Building, It is throwing an error "User name or password invalid"I have not changed it. I am using the default password.My Instance is Online, but I am unable to login ...
I have a saved query created viw CMDB Query Builder which is used in a CMDB group that is used in a Dynamic CI group. CIs found via this saved query does not sync to the svc_ci_assoc table. If I add a few CIs manually to the dynamic CI groups those C...
Hello Community, I have configured CMDB retire policy and also tested it, my question is when the CMDBtask is not in closed state, we are able to see the CI records that are included in the task, but when the task is approved/ closed suddenly the rec...
Hi Team,I have a question about using IntegrationHub ETL to map attributes to "extended classes" when the parent table doesn't contain that attribute.I am working specifically in the Solarwinds Service Graph Connector and in the IH-ETL Class Mapping ...
I am trying to create a dynamic Reconciliation Rule for windows server but while creating this i am not able to find the static and Dynamic option from where i configure this. i am currently doing configure the CMDB Micro-Certification Simulator(Yoko...
Hi, This is driving me mad because as far as I can tell, everything is right - I've compared it to other posts on here as well and the configuration looks identical? Task:REQUIREMENT:1. As the Cloud Dimensions CMDB administrator, using CI Class Manag...
Hi TeamHelp me to fix the below error Operating system IP routerPattern network Router2026-06-01 11:10:07: Identifier: validation error. 2026-06-01 11:10:07: Identifier: validation error. 2026-06-01 11:10:07: Identifier: validation error. 2026-06-0...
I added the cmdb_ci_ip_address class to my application which is a dependent class. In my IntegrationHub ETL, in the "Add Relationships" step, I added an Owns:Owned By relationship between cmdb_ci_zos_server class and cmdb_ci_ip_address class. My inge...
CI form contextual help now assist skill is available in Yokahama release or is it available after Zurich.