error messages while updating in the CMDB / AMDB and APM tables
Hello,Receiving the below errors when updating information on Hardware Asset Form or Business Application form. PFB screenshot. How to fix this? Appreciate the helpThank you
Hello,Receiving the below errors when updating information on Hardware Asset Form or Business Application form. PFB screenshot. How to fix this? Appreciate the helpThank you
Hello, We are using the Microsoft Azure service graph connector for azure cloud discovery. We have successfully been able to create a connection for one tenant and discover but we have problem adding a second hardware connection for the other tenants...
Hi All, Im working in my PDI trying to understand Life Cycle Stages and Status in the location table - cmn_location_listWhen trying to update Life Cycle Stages field I get error message "invalid life cycle stage and stage status combination error mes...
In the cmdb_ci_hardware table, the internet_facing field is available out‑of‑box (OOB) and defaults to true.I have seen community discussions mention using the CSDM data classification on Business Applications or Services to derive whether something ...
I have a requirement to build a dashboard to display data policy executions in a list. I was able to set a filter to display data policy executions that pertained to a semi annual vendor certification policy but the executions seemed to have disappe...
Hi Team,We have integrated ServiceNow with Microsoft Intune using the Service Graph Connector. The integration is working fine, and device data is syncing successfully.We now need to map some additional fields from Intune to CMDB, which are already a...
I would like to understand the estimated configuration effort (ETA) for implementing ITOM and the chatbot component of ITSM Pro. Since I do not have much experience with ITOM and chatbot configurations, it would be helpful to get a rough estimate of ...
I can't get passed the validation for SNPI - Import CMDB Data. I get his error - Did you correctly import 6 CI relationships? I don't know where to go to make the correction.I initially did the steps below and created transform map.
Hi, We wanted to track Completeness and correctness for all major CI classes and I have challenges to track this for Virtual and Physical Servers since both are residing in the same place i.e) cmdb_ci_server, Operating System layer- cmdb_ci_win_serv...
I have a requirement to set up the CMDB Health Dashboard to ensure accurate data is reflected in the Completeness, Correctness, and Compliance tabs. I would appreciate assistance from someone with prior experience in implementing and configuring this...
Hi All, we have Tanium Service Graph connector and want to map "user_name" attribute from tanium to Assigned_to in ServiceNowI am inside the Robust transform map? what is the next step? can anyone guide?i was able to go to import set and find out the...
Hello, My team uses the WIP state on CMDB Health Tasks for when an INC, Story, or Decom is related to a task. We would like to be able to report on the number of days a task has been in the WIP state. What are the best practices for tracking this met...
Hello everyone,We have multiple data sources populating Hardware CIs and their child CIs in the CMDB. For each source, we have configured Reconciliation Definitions, some with unique priorities and others sharing the same priority level.We would now ...
Hi Listers,For the sake of optimization, is it possible to create a certification filter (cert_filter) that evaluates all apache web servers in the [cmdb_ci_apache_web_server] class for relationship of type "Hosted On" on Windows Servers in cmdb_ci_w...
Hi, I need to draw the data model for Solaris servers that use Solaris Zones.I started from the documentation of the Solaris Discovery : https://www.servicenow.com/docs/r/it-operations-management/itom-visibility/r_DataCollDiscoSolarisComputers.htmlTh...
