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Cisco ACI Discovery

Hello, anyone in here managed to get Cisco ACI Infrastructure into the CMDB via Discovery? If so, how did you do it? SNMP misses crucial information and i could not find any OOTB Pattern for Cisco ACI. Thanks in advance.

Tone1 by Tera Contributor
  • 573 Views
  • 5 replies
  • 1 helpfuls

Top Dow Mapping not discovering network devices

My organization is trying to move our CMDB Service Map from Manual mapping to Top Down mapping. I recently tried to do a Top Down map for our main website application service alongside the manually mapped servers the website is hosted on. The top dow...

jxgulotta by Giga Contributor
  • 155 Views
  • 2 replies
  • 3 helpfuls

Resolved! Principal Class via CI Class Manager

Hi, I would like to ask if only "admin" role can setup the Principal Class via CI Class Manager? Our CMDB Administrators have "sn_cmdb_admin" role and yes, they can access Ci Class Manager but upon accessing the Basic Info of a class to set the Princ...

Resolved! Hello World!

Hey everyone,Just wanted to say hello! I'm new to the ServiceNow Community and excited to learn and connect with all of you.What are the best resources for a beginner to use? Is there a recommended learning path or a specific first project I should t...

PurviP by Tera Contributor
  • 1198 Views
  • 5 replies
  • 0 helpfuls

CMDB Data Management Policy Executions records disappearing

I have a requirement to build a dashboard to display data policy executions in a list.  I was able to set a filter to display data policy executions that pertained to a semi annual vendor certification policy but the executions seemed to have disappe...

CMDB Data Manager Archive Task shows zero (0) records

Although the configured Archive Policy shows the correct number of CIs (switchport class) to be affected, when the Task is created it shows zero (0) CIs. Retirement definitions look good. I tried to add a definition for the specific class, and still ...

CMDB HEALTH DASHBOARD

 Need clarity on below points:1)Investigate how to disable or reconfigure classes for score card.2)Engage servicenow support to clarify which classes are configured for completeness and how to adjust them. 

DHANUSHKODv by Tera Contributor
  • 134 Views
  • 1 replies
  • 1 helpfuls

Resolved! Data Certification for Business Applications in CMDB

I am looking to configure the Data Certification process for Business Applications in the CMDB and I have a few doubts:For audit tracking, we need two additional fields on Business Applications:Attestation/Certification DateAttested/Certified ByIf th...

Pranavaas by Tera Contributor
  • 1676 Views
  • 8 replies
  • 2 helpfuls

Facing Issue on Hardware table model update using ETL

Hi, I have tried ETL on Hardware table where our primary goal is to update the Model ID of the records. Our data is created from instance by taking SYSID, Name, Serial Number, Serial Number Type, MAC Address , Product Model ID and in the ETL mapping ...

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SabyasachiI by Tera Contributor
  • 151 Views
  • 1 replies
  • 0 helpfuls