When creating certifications a task is assigned to an assignment group. It also gets assigned to an individual person. However it gets assigned to "DataManager Job Runner". When this happens the people within the assignment group can't view the tasks...
Hello, Since we were patched to 10, hotfix 3, our main discovery has gone from running in 20 to 30 minutes to running over 3 hours and usually canceling at 10 hours. I've had little luck with support and not much luck with boards and Google. The star...
I have created Schedule definition below is the screenshot(Definition_1).In groups table if manager is belongs to multiple groups, only one task is creating, under that multiple groups are visible so manager/delegate can certify the group this is OOB...
Hello Everyone, I have a requirement to fully automate CMDB CI attestations. The client wants to completely eliminate manual effort—specifically, when an offline device comes back online, the open attestation task should automatically attest the CI a...
In ServiceNow CMDB/Application Services view, if some Resource Groups (RGs) under an Application show a down arrow/expand icon and others do not, even though relationships exist when you open the RG record,
Hello,This may be a simple fix but I am new to CMDB (1st month in role and CMDB coming from ITSM background) I am looking to resolve flip flopping and duplicate tasks being triggered on the storage disk table. When looking into the IRE issue I have i...
In ServiceNow CMDB/Application Services view, if some Resource Groups (RGs) under an Application show a down arrow/expand icon and others do not, even though relationships exist when you open the RG record, there are several possible causes.
What is the difference between the Downgrade Vs Upgrade in CI Reclassification. Is it safe for CI to do so?
How to configure and implement dynatrace service graph connector with cmdb
Hi all, I'm planning an implementation of BCM at the client. One of the requests was to use the business impact assessment results to update CI's mapped to this business process (done for the business process) One of the options was to use the recove...
Kindly provide email templates for these.Unsubscribe and PreferencesCMDB Data Manager - Tasks CreatedCMDB Data Manager - Stale TasksCMDB Attestation Task - Send to AdminCMDB Attestation Task - CompletedCMDB Data Manager - Rejected TaskCMDB Attestatio...
Hello Community, We currently use the CMDB Health Dashboard available in CMDB Workspace, which provides a good view of the current health status of our CMDB.However, we have a requirement to capture CMDB Health results on a monthly basis (for exampl...
Hello! I'm trying to find some information related to the field/column labeled "Most frequent logged in user" that I see in my SNow instance. It appears to be OOTB, but I'm not able to find any documentation that helps me understand what the purpose ...
SQL Query keeps reverting to default in SCCM integration (SGC) in the computer identity data source every time the scheduled import runs. I've modified the SQL query to exclude Servers being discovered through the discovery source "sg-sccm". However,...
I am trying to implement retire policy for virtual machine object. filter conditions are class is virtual machine object and most recent discovery before 90 days and operational status is not retire . when applying this filter no records are showing...