I'm evaluating the out-of-box Payment Device CI class (cmdb_ci_payment) and am struggling to understand the intended lifecycle for Retail Models (sn_ent_retail_model).The Payment Device model category specifies:CI Class: Payment Device (cmdb_ci_paym...
We have an older installation of ServiceNow. I have found that in our current CMDB CI Class Hierarchy structure, the services are not set up the same way as the current OOTB structure. Has anyone else had to do an update / reset with the structure ...
Hi. I would really like to thank everyone who have replied to my post regarding CIS-DF exam before.It was very helpful and have learned how much contents I must study to be familar with to pass the CIS-DF exam.I plan to take the exam 6 weeks later fr...
Hey ServiceNow Community! I'm thrilled to share that I recently passed the ServiceNow CIS – Data Foundations (CIS-DF) certification on my first attempt, answering 71 out of 75 questions correctly. Having worked deeply on CMDB and CSDM projects, I kno...
Hi Team, I have created scripted rest API where we reads the json body from request and map the data into one of the staging tables that mapped to transform map. As soon as the API is hit, the data is loaded into staging table then automatically ins...
Hi Team, We have integration with tesseract, where we get user records in bulk. Here, third party team provides data in JSON format hitting our snow API and we have to handle the data and copy it into our table. Please help with the multiple ways we ...
Hello,I am pretty new to CMDB (about 3 months), We have integrated BMC Remedy and moving legacy data into ServiceNow via integrationhub/transform map using a staging table. Someone imported 22k records into the alm_hardware and now they are on the cm...
Hi to all,for incidents, problems and problem tasks i can select any class of cmdb item in the field Configuration Item in their creation/edit form.I would like to have it the same way for these classes too:sc_req_itemsc_taskchange_requestchange_task...
I have a catalog variable named configuration_item (Reference to cmdb_ci). Users select a CI while raising a Service Request. I need the selected CI to automatically populate the Configuration Item (cmdb_ci) field on the generated Requested Item (sc_...
My cheat sheet to easily memorize few important topic about data foundation. CIS- Data foundation is one of the ‘not easy’ exam . So here is my cheat sheet.This cheat sheet aims to make it easier to help community members to memorize few important po...
Hi, I want to integrate a REST API which is paginated, which has no auth, into the table cmdb_ci_cloud_service_account class.Which are the ways I can do that? And Which is the right way? Regards,Sanjay
Hello, I am trying to login my PDI But it asking me to provide the username and password .for one account i am sure about those credentials though its throwing an error.For another account , I dont remember the password so i choose Forgot password . ...
Good day all, I've had a good browse and while there are some good articles/posts on CI ownership, I can't find anything to help on the scale of the company I work at. I'm part of the CMDB team in a large global organisation. We currently have just o...
Hi members, I just started learning about ServiceNow. I am using the ServiceNow learning platform. I am confused as to the difference between a table and a class. Does anyone have a perfect analogy or illustration to aid my understanding of the two?
I am working on a customization in CMDB Workspace certification tasks and would like guidance on the recommended approach.Current BehaviorIn the CMDB Workspace certification panel:User selects one or more CI records.User selects one or more certifica...
