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Resolved! Appropriate table for middleware CIs

What's the most appropriate table to populate with middleware (installed on servers) with?We want to keep track of this type of software.

marLois by Tera Contributor
  • 316 Views
  • 1 replies
  • 2 helpfuls

Advanced CMDB Data Manager Policy options

Hey,    I'm digging more into the archive, and destroy rules of the archival processes.  That is until I found the CMDB Data Manager and their policies.   I'm not sure if this is possible, but is there a way to have the retirement or archival step on...

Resolved! Error duplicating IntegrationHub ETL transform map

I'm trying to create a duplicate IntegrationHub ETL transform map. In the "Duplicate ETL transform map" dialog, I enter the name of the map I want to copy, the application name and the name of the new map.  After I enter the new data source name, I g...

ifeomau by Tera Contributor
  • 366 Views
  • 2 replies
  • 1 helpfuls

Limit notification Triggering

I have a notification triggered for two recipients, Requested_for and Requested_by.When I am having same user in both fields, then it should not trigger two separate notifications, it should only trigger one.How can I do this?

Taaha M by Tera Contributor
  • 389 Views
  • 5 replies
  • 0 helpfuls

Resolved! Need to Build a CMDB for my project

Hi All, I received a Greenfiled project where I need to start building a CMDB from scratch and Now we are in assessment phase. I would like to understand what is the first step to start for ServiceNow discovery and CMDB. I want to understand -1. How ...

Resolved! The user can add CI relationship

best community,In Business Service form the user how have a role to write can add CI relationship.can be possible to let the user add CI relationship with out have this role.I want to let the user add CI relationship without changing anything in the ...

NajiASR by Tera Contributor
  • 255 Views
  • 2 replies
  • 0 helpfuls

Resolved! Multiple IP Address in one CI

Hi, I would like to ask how discovery treats the following scenario: I have a CI and it has 3 IP Addresses, 1 IP address is being populated in the "IP Address" field in the CI form and the rest of the IP addresses are being stored in the "CI IPs" in ...