We're looking for guidance on the best practice for creating a direct CMDB relationship between Cloud Servers (cmdb_ci_server) and Premium Services.Current Relationship StructureAt present, we do not have a direct relationship between the Cloud Serve...
Hi all, We are using Blazent which aggregates data from various sources and creates CI in the CMDB. Blazant has its own IRE feature where it reconciles CI from different sources. We observed that Blazent is creating duplicate CIs compared to Qualys i...
Hello, What are the best practices for doing data certifications on AWS Cloud CIs (Ex: DynamoDB, Cloud Gateway, Cloud Database, etc). As these can often be spun up and destroyed frequently how do we ensure the data is accurate including relationships...
Hello!I need help setting up Maintenance Schedules on CIs. I've created eight schedules on cmn_schedule_maintenance. One is set to apply on IP Switch (cmdb_ci_ip_switch) This issue is, on the IP Switches table, no Maintenance schedule is attached to...
One of my network agents approached me the other day asking if there was a way to attach network blueprints to a location so the other network agents could see the network schematic when troubleshooting. They already keep their blueprints on a Share...
Hi folks, I am looking to represent our Cisco ASAv firewalls in a CI class. Currently they are pulled via our Azure Service Graph integration and get created in the Azure Virtual Machine Instance CI class. However I would prefer to see a firewall C...
Attestation CI 'Attested' field is not updating to 'true' and 'Attestation Score' is also not updated after completing the attestation task.
Hello, Is it possible to create a database view between the Business Application table and the Sys Audit table. The goal is for someone to be able to view the Business Applications that have move to CI Status = In Production over a certain period of ...
We are experiencing frequent account lockouts during Discovery because Discovery attempts multiple credentials before reaching the correct one.Example:Device:IP: 172.xx.x.xxHostname: xxxxxxx.servereps.localDNS Domain: servereps.localDiscovery attempt...
How does a CMDB Administrator use the ServiceNow Platform to ensure data quality on an ongoing basis?A. Data Quality Business RuleB. CMDB Audit Business RuleC. Data Quality Scheduled JobD. CMDB Workspace How does a CMDB Administrator use the ServiceN...
Hello,We need to discover servers in the isolated environment through mid server Please need some list of possible approach (consider environment as isloated completely as till now branch was managing it manually )ThanksVaishnavi
In ServiceNow CMDB health completeness scorecard, I want to show only ci classes for which we have configured recommended fields in ci class manager instead of showing all ci classes.How this can be configured?If we can use health inclusion rule, how...
Hi, we are trying to create a CMDB Data Manager Policy that would be based on CIs that are contained in a Principal Class. There are no filters avaialble to identify the notion of Principal Class in the Data Manager. As anyone encountered this issue ...
Hi,We are planning our deployment for Discovery and Service Mapping, and I would like to get recommendations on the optimal MID Server system requirements and JVM memory settings to ensure stable performance.Could you please share best practices, off...
We recently ran standard CMDB Data Manager policies and noticed a massive spike on our Integration Hub ( usage dashboard Is it expected behavior for OOTB CMDB Data Manager Retire subflows to consume Integration Hub transaction allowance when perform...
