Hi All,I wanted to know how most recent discovery get populated in CMDB. How do we derive the date details for a particular hostname ? how an asset is populated through integration? How ServiceNow get the most recent discovery date and time for an a...
Hi,I’d like to modify the filter so that it only shows tasks assigned to me, since by default it displays “the tasks that you see are either assigned to you, people or groups you manage, or need your attention as a Data Manager Administrator.”In the ...
Hello All, I need to exclude the CIs that have the install status set to "Pending retire" from CMDB health dashboard specifically from the staleness metric. Currently the CIs with the status Pending retire are also included in the dashboard. What is ...
Just started using SG-Intune and it is great, but... Intune has a field labeled 'Ownership' and we have Corporate and non-Corporate devices in Intune. I want to be able to bring in only the Corporate devices. What is it I need to change to elimina...
In the CMDB Workspace, there is a button "Reassign" on the list views of "My Work" when managing CMDB tasks:Out-of-the-box, this declarative action is only visible for users with the "data_manager_admin" role: Since data_manager_admin provides too m...
Hello Expert, I need your guidance about an issue i am facing. We are working on an integration that consume table level API ( cmdb_ci_server) . Intention is to read CI information via this API. we have created a record in sys_user table and using th...
Hello everyone,On CI records, there is a section called “Related Items” where services and other items related to the CI are displayed. However, when too many relationships are defined for a CI, the message “Maximum relationship limit has been reache...
Hello everyone,When we perform vCenter discovery, I believe all VM information registered in vCenter is added to the CMDB. Is it possible to prevent VMs whose host names contain specific keywords from being registered in the CMDB? If they are not reg...
Our stakeholders from different teams would like to view valid CIs, For example: Each VM server is expected to have a server record and a VM record but for IPC we only use server records and that's what stakeholders and their team members are concer...
Does anyone know where the "allotted electric power" and "allotted electric power unit" fields arose? It seems to be Telecom Network Inventory, but we don't have that plugin... so I'm wondering how these fields were installed to our instance around S...
Hello everyone.I just recently got my CSA and now doing Discovery Fundamentals On Demand class for ITOM (Xanadu). I am now in "Module 7. Create Asset Record," and have followed every step of the instruction; however, upon validating my progress valid...
Hi everyone, In my organization, we have multiple business units — and my team is the unsung hero supporting all the applications they rely on daily to keep things running smoothly. Right now, I’m managing a sprawling spreadsheet that tracks every ap...
I created a couple of dictionary entries for a table in our Dev environment and would like to delete them because the naming convention is incorrect, and I want to recreate them with the correct naming convention. I notice the user defined dictionary...
All: Next year we are hoping to lead an implementation of SN Discovery to replace an existing 3rd party discovery tool. I've found a number of helpful resources on the Now Create page under SN Discovery but am curious if anyone has any resources from...
Is there a more detailed project plan to rebuild a CMDB (not a new one) in Now documentation? I've looked in create and they are very high level.
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