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Reconciliation rules for related records

I created reconciliation rules for cmdb_ci_server with below precedence.Discovery : 100SG-SCCM: 200With these rules, update from Discovery is prioritized to SG-SCCM for the server table itself. However, I still want to control the precedence for rela...

Gomi by Tera Contributor
  • 397 Views
  • 2 replies
  • 1 helpfuls

Send attachment to SFTP server by using script

I am using the below script to send the attachment to SFTP server. Here I have created Integration connection as SSH private key connection which is connected successfully. After running the script in the flow action it is not showing any logs. What ...

Uday Kumar1 by Tera Contributor
  • 413 Views
  • 1 replies
  • 0 helpfuls

Config Management - Service Maps with Retired CIs Report

Hi Team,  I would like a report listing Service Maps which contain a retired CI so that we can review the Service Map. I'm new to CMDB, not understanding where to start to create this report.  Thanks Bhanu

B Y1 by Tera Contributor
  • 386 Views
  • 1 replies
  • 0 helpfuls

Count of CI Over Time

Hello all, I would like to measure the total number of a certain class of CIs by day (or week or month) in a histogram. Is this something that is possible? From what I understand ServiceNow doesn't do historical trends. Thank you,Adam

Reference Qualifier not always working

because of multiple domains, we need to track which domain request for firewall rule changes go to.  This is defined in the Firewall Managers table, but not really.  The device name relates to a Panorama device that was discovered in the Firewall Dev...

Data Certification in CMDB Workspace.

Where can we add certification fields and instructions to be populated on certification task? In legacy data certification, it was easy, but using data manager, i created with attestations and conditions. After review i don't see any tab to mention c...

Platform analytics

Hello There, question 1: All KPIs consisting of distinct count of CIs (where source table is Incident) has an issue with multiple breakdown configurationsQuestion 2: We have been working with the CMDB data, there are few inconsistencies observed in o...

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Resolved! Report on cmdb_ci_service to see all child items under it.

I want to create a report where i want to see a particular business service and list all the service offering , service_discovered in  relationship , and all the servers which belong to that service discovered.I want to create a dashboard , if user s...

Doraemon by Tera Contributor
  • 831 Views
  • 6 replies
  • 0 helpfuls

Resolved! VMs running Windows 10 are being classified as "Computers"

I have a curious question . Is it normal that VMs (I assume the guest VMs) are being classified as "computers" even though they are really a server? Or I am wrong to assume that all VMs are servers? Is it possible that there is a desktop VM and not a...

SenYor2024 by Tera Contributor
  • 647 Views
  • 1 replies
  • 1 helpfuls

Azure vs SCCM for populating end user devices in CMDB

Does any have insight into using Azure vs SCCM for populating end user devices in the CMDB? Does it just come down to licensing or are there capability differences that make one better than the other? Appreciate any guidance you can share.

Ryan S by Kilo Sage
  • 516 Views
  • 2 replies
  • 0 helpfuls

Asset X CI

I created an Asset through Load Data from a new computer that was not connected to the network.When the SCCM scheduler ran, it created a CI with the same serial number as the Asset.When I consult the alm_asset table, I find two items with the same se...