External URL (Hosted Solutions) Inventory or Discovery into CMDB
External URL (Hosted Solutions) Inventory or Discovery into CMDB How can we have these URL's inventoried into CMDB?
Forum Posts
Resolved! ServiceNow assignment Group Name Change
Hi All, I want to rename the current assignment groups but first I want to change it in Dev environment so that with the help of "Local Update Set", I can record the changes and same can be pushed towards Test & Production environments with same loc...
SETUP CMDB 3C RULES IN UAT
HELLO , COULD YOU PLEASE LET ME KNOW IF ONE HAVING ANY IDEA HOW TO SETUP CMDB 3 C RULES IN UAT.
Service Graph Connector for jamf
Hi All, How can i find the plugins "Service Graph Connector for JAMF" in my PDI. to integrate jamf with servicenow. i am able to see Service Graph Connector for SCCM and Service Graph Connector for Solarwinds. Build name: YokohamaBuild date: 04-02-20...
Resolved! How do you run an on-demand data policy from the data manager in the CMDB Workspace?
I have started to move our data policies over to the CMDB Workspace. I can create schedule policies that run once or monthly and they start with no problem. But when I create an on-demand policy and publish it, there is no "Run" button to kick off t...
Model ID import with IntegrationHub ETL
I am trying to figure out how to populate Model ID attribute when importing from excel file using IH ETL. When I select model_id it just ignore the value and leave the attribute empty. No error or any indication that it did import the value.Any idea ...
Resolved! Has anyone modified a Transform Map to use IRE with createOrUpdateCI()?
Hi everyone,I’m currently working on a use case where I need to modify an existing Transform Map to ensure CI data is processed through the Identification and Reconciliation Engine (IRE). I understand that IRE isn't triggered automatically by Transfo...
Methods to Discover Snowflake and MarkLogic Instances Using ServiceNow Discovery
I'm looking for guidance on how to discover instances of Snowflake and MarkLogic using ServiceNow Discovery. To clarify, I am not referring to integrating with these platforms to fetch data (i.e., not through IntegrationHub or APIs for data sync), bu...
Service Graph RTE - overwrite field value
Hi,I have updated the field mapping in the Intune Service Graph RTE to use a new value for the name field, this works for all new values that are created by the connector. However all records that already exist in the system the name value is not cha...
What is the max JVM size and number of threads in MID server to run discovery
Hi,Can anyone please let me know what is the max JVM size that we can configure and number of threads in MID server to run discovery, we tried to increase the JVM memory to 4096 but still we are facing performance issues with MID server.
Adding Custom table in CMDB Query Builder
Hi,Is there any was we can add the Custom table to be shown in CMDB Query Builder?I have read some where in the communities that if the Custom table is referenced/extends from the CI table then only it will show in CMDB Query Builder. Any thoughts/s...
Model ID Population using IH-ETL
Hi Community, I´m building my first CMDB Integration from an external data source and having problems to populate Model Id Information of the CIs. I´m using Integration Hub ETL to populate data into several classess of the CMDB and I want to populat...
When to Use Health Compliance Tasks vs. Important Actions in CMDB Use Cases?
Hi everyone,I'm trying to understand when it's appropriate to use Health Compliance Tasks versus Important Actions in ServiceNow Workspaces, especially in the context of CMDB data validation.For example:I want to check if a device in the CMDB has a u...
Best Practices for Configuring CMDB Health in ServiceNow
Hi everyone,We are currently in the process of configuring CMDB Health in our ServiceNow environment. I’d like to get your input on the best practices for implementation:Should we enable and configure CMDB Health directly in production, or is it bett...