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Resolved! Which course is better: CMDB Fundamentals or CMDB Fundamentals On Demand?

Hi all,I recently completed the "Configure the CMDB" Micro-Certification Simulator (Xanadu). I'm now planning to continue learning and want to know which course is better for building solid CMDB knowledge:CMDB FundamentalsCMDB Fundamentals On DemandA...

Community Alums by Community Alums  
  • 2182 Views
  • 5 replies
  • 6 helpfuls

SLA not attached

HiI have a SLA created at sc_req_item table. start condition is request state=open and no other filters. However, the SLA is only attaching to certain catalog items and not others? Why?

CMDB instance_name not being populated

In the CMDB:I am tasked with combining fields - name + u_instance = u_display_name, however I can see in the xml that there is an OOB instance_name field - which isn't being populated.How would I have this "instance_name" field populated, so I can th...

Tobber1 by Tera Contributor
  • 667 Views
  • 1 replies
  • 0 helpfuls

getting error message

i am getting this error message in the change request, not for all the time but some time here and there. And i observed it is coming most of the times at Access state only.I have attached the screenshot of the error message, please have a look on it...

NIRANJANAH by Tera Contributor
  • 1139 Views
  • 1 replies
  • 0 helpfuls

cmdb ci accuracy

Instead of multiple CIs for an application or software installed on a laptop with different versions of it can we have single CI with latest version of that application. what are the steps to implement it

Yasin101 by Tera Contributor
  • 1693 Views
  • 6 replies
  • 0 helpfuls

CIs not available in Change

Hi everyone, I'm facing an issue where firewalls cannot be selected when submitting a change request. No matter what category I choose—whether it's "Hardware," "Network," or "Telecom"—the firewalls are not listed as an option. I have verified that th...

tcurtis by Tera Contributor
  • 1769 Views
  • 5 replies
  • 0 helpfuls

Reconciliation Definition Issue

Hi Community,I'm working on a CMDB integration scenario where updates can come from two sources:WorkspaceONEUEM (via IntegrationHub)Excel Uploads (via Robust Import Set)Both sources target the same table: u_cmdb_ci_comm_mobility. Goal:Allow updates f...