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Managing stole CIs - Update and archive process.

Hello Guys, I have 40 stole CIs in My DEV instance.I want to do 2 action on those CIs. 1-) update all stole CI to stage and status = retires.and alter that:2-) Archive all CIs updated. I know that I can do that via CMDB Data Manager and policy, but I...

Unable to update table

When I manipulate the list editor (double click the list to edit) I can update the records,but when I open the form and try to update it, it will not update.What kind of misconfiguration is there? Thank you.

Resolved! Software are getting overriden

Hi, I am populating software data from SCCM and as well as from discovery. The issue here is that if SCCM runs it override discovery data and when Discovery run it override sccm data. I have to stop discovery to override sccm only for software. I hav...

MK-p by Tera Contributor
  • 403 Views
  • 2 replies
  • 1 helpfuls

URGENT: ServiceNow what table is for Backups

Hello Community, ServiceNow what table is for Backups . Is there a table ?Please let us know. We are not getting table and customer is looking to upload data in OOB CMDB tables.Any component wise tables for backups? Thanks

Nisha30 by Kilo Sage
  • 377 Views
  • 6 replies
  • 1 helpfuls

Report Usage

Hello, Is it possible to see what users are receiving a specific report? Thank you, Adam

adamtoth by Tera Contributor
  • 338 Views
  • 2 replies
  • 0 helpfuls

CMDB Health Result

Hi, I understand that you cannot show the column lables for CMDB Health errors (see CMDB Health Result - Recommended Field - ServiceNow Community) as it is configured to only show the field values. However, is there anway of building a report that wi...

DavidBushell_0-1730303660133.png

Dependent CI Retirement

Hello. I am newer to the ServiceNow administration, so please bear with me. I have been trying to use the CMDB Data Manager to configure the retirement of CIs and also dependent CIs. All of the plug-ins that I have read are needed were already previo...

ctdemato by Tera Contributor
  • 2338 Views
  • 3 replies
  • 3 helpfuls