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Retirement Policy filter returns all CIs within the class?

Description: When creating a retirement policy for CI Class of computer for CIs where the name starts with v99 or v91 (VDIs) and the most recent updated date is within the last 7 days, the filter is ignored. if I search within the computer class with...

PennyC by Tera Expert
  • 573 Views
  • 1 replies
  • 0 helpfuls

Resolved! ServiceNow assignment Group Name Change

Hi All,  I want to rename the current assignment groups but first I want to change it in Dev environment so that with the help of "Local Update Set", I can record the changes and same can be pushed towards Test & Production environments with same loc...

Service Graph Connector for jamf

Hi All, How can i find the plugins "Service Graph Connector for JAMF" in my PDI. to integrate jamf with servicenow. i am able to see Service Graph Connector for SCCM and Service Graph Connector for Solarwinds. Build name: YokohamaBuild date: 04-02-20...

shid077 by Tera Contributor
  • 826 Views
  • 1 replies
  • 0 helpfuls

Model ID import with IntegrationHub ETL

I am trying to figure out how to populate Model ID attribute when importing from excel file using IH ETL. When I select model_id it just ignore the value and leave the attribute empty. No error or any indication that it did import the value.Any idea ...

Damhoej by Tera Guru
  • 1210 Views
  • 4 replies
  • 1 helpfuls

Adding Custom table in CMDB Query Builder

Hi,Is there any was we can add the Custom table to be shown in CMDB Query Builder?I have read some where in the communities that if the Custom table is referenced/extends  from the CI table then only it will show in CMDB Query Builder. Any thoughts/s...

CSA

I need help with this question !! 

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prakhar1212 by Tera Contributor
  • 1532 Views
  • 6 replies
  • 1 helpfuls

Model ID Population using IH-ETL

Hi Community, I´m building my first CMDB Integration from an external data source and having problems to populate Model Id Information of the CIs.  I´m using Integration Hub ETL to populate data into several classess of the CMDB and I want to populat...

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