How can I create a monthly recurring catalog request item? I found some information that references creating a schedule job and scripting. But we are trying to avoid any king of scripting if possible. Any information you can share will be greatly a...
I have been attempting to use Planned Maintenance to create tasks as part of regularly scheduled maintenance for CIs, but so far I haven't found this feature to be very intuitive to set up and seems to give inconsistent results. Below is one of the s...
Starting to build service maps for our cloud platforms. The mappings look great and exactly what we're looking for. However, when doing impact analysis on a change to a Cloud Service Account, the 'Refresh Impacted Services' action does not identify t...
Hello All,We had a requirement to add the 'On Hold' state to the Project table. This has been implemented, along with the necessary changes in the dictionary attributes.Currently, when we change the project state from 'On Hold' to any other state, th...
Hi All, I have an advanced ref qualifier and I am calling a SI Javascript:new NewIPC().getIPCServersForCurrentUser(current.variables.req_for); In my SI I am not sure how to receive or map the var req_for. I am only trying this because in my AJA...
Hello Experts! Is there a way to assign tasks by dot walking to user/group references on other tables using new Data Certification Policy under the new Data Manager/ CMDB Workspace 6.x.x?? I want to use Data Certification Policy under Data Manager of...
Working on CMDB Relationship.Through this doc about relationship governance rules - (Doc ), apparently the rules cannot be edited.I would like to see how the Relationship Jobs work, How they find the orphan, duplicate and stale relation. It must be w...
Tags are not populating with private cloud. kindly suggest.
Hello Everyone!!I have the requirement of adding new categories and sub-categories on the incident table, after adding those new categories and sub categories, i want to map the configuration items for the particular categories which recently added i...
I have a requirement to make specific fields on the cmdb editable to a specific group based on the value of other fields. So if some fields don’t populate or if we have some CI that are manually added so we want to allow a specific group to update t...
Hi All, With respect to the below mentioned link, we can download an import excel template with fields from any table. I would like to know if there is any script available using which we can download the import template?If yes, then can we specify c...
Hi, After moving to the new CMDB Data Manager within the CMDB workspace, I want to know if there is an OOB escalation flow for CMDB Data Manager tasks which are not accepted/completed? I notice there is a escalation process for the legacy Data certif...
Good morning, Im looking to obtain the above certification - CIS Discovery. Where is this course located within the portal as i cannot find it? I want to find a course that covers all things discovery - at least at a level where i can obtain a certif...
Capture the discovery efforts for each of our MID Servers at each location (ADD, recd, decade, mks, incur)
Hi,Has anyone used IntegrationHUB-ETL with Credentialless Discovery as the source? [If it is even possible though there is a choice for it in the Discovery Source pull down menu when creating an ETL Transform Map.]We have used the 'traditional' crede...
