We are trying to upload the Enterprise platform tools like O365, Power BI and etc., into ServiceNow CMDB. Similarly Network management tools like Solarwinds and security management tools like Qualys. Can you please suggest which class would be best f...
We are using Life Cycle stages and utilizing CMDB Data Manager to retire CIs which haven't discovered for sometime. If we consider Server Class as an example, please see OOB life cycle mappings: When retiring the Server CI via data policy it's chan...
Hello,We have some VMs that gets rebuilt with the same name but different specs.Tanium discovers them and creates one asset for each.This leads to multiple assets with same name in the Tanium ViewExample :"vm1" last seen in Jan 25 with 8GB ram"vm1" l...
Hello all,I am seeing multiplicity of values in the search dashboard CMDB Data Foundations Dashboard. Can you help me on how to resolve this or where is this data stored. Where can I see the values coming from and check ? Thanks in advance. #CMDB #CM...
Hi all,I recently completed the "Configure the CMDB" Micro-Certification Simulator (Xanadu). I'm now planning to continue learning and want to know which course is better for building solid CMDB knowledge:CMDB FundamentalsCMDB Fundamentals On DemandA...
I am loading the data using Robert Transform Map in CMDB, requirement is that if the Lifecycle status is "End of Life", CI record should not create. And if there is an existing CI record with different status, and if in source status is changing to "...
Hi everyone I have a workflow (for change requests) that needs to have an IF condition that is triggered by the operating system of the server chosen as Configuration Item (cmdb_ci) on the change form. For instance, it should evaluate to TRUE if the ...
Hi, I am using Service Graph Connector for Microsoft Azure to discover tags on the service accounts. But when the tags are deleted in cloud from service accounts, shall the tag record present in cmdb_key_value table should also get deleted? is it pos...
HiI have a SLA created at sc_req_item table. start condition is request state=open and no other filters. However, the SLA is only attaching to certain catalog items and not others? Why?
HiI have a SLA created at sc_req_item table. start condition is request state=open and no other filters. However, the SLA is only attaching to certain catalog items and not others? Why?
Hi All Wanted to check if anyone have worked on or used 'Password Reset Integration for Microsoft Active Directory' plugin.I have installed the plugin on my instance, but not sure of how to navigate to make this work.My use case is to create a catalo...
Hi all,what is the relationship type we can use for creating between cmdb_ci_api and cmdb_ci_api_component
In the CMDB:I am tasked with combining fields - name + u_instance = u_display_name, however I can see in the xml that there is an OOB instance_name field - which isn't being populated.How would I have this "instance_name" field populated, so I can th...
i am getting this error message in the change request, not for all the time but some time here and there. And i observed it is coming most of the times at Access state only.I have attached the screenshot of the error message, please have a look on it...
Hello Everyone,Does any one have MIB files of KEMP ( One4Net) Load Balancer. If you have please share it across. Thanks in advance!!