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Discover Huawei Wireless Access Points

Hi All, We are trying to discover Huawei Wireless Access Points(WAP's) and Controllers using SNMP Community String.  First i would like to know if Huawei is supported by Service now or not for WAP? If yes .Has anyone done this before ? I would like t...

Unable to discovery MS SQL instance

Hi All,I am trying to discover SQL instance and there are many instance are discovered successfully into MSFT SQL Instance table  (cmdb_ci_db_mssql_instaance) . However, I am still not able to discover many instance which are active. There is also a ...

How to use SSH Private key type credential from CyberArk for discovery

Hi All, I would like to know how to use the SSH Private Key type credential from CyberArk vault. As of now it is configured directly in the credential table, now we need to configure it to use from CyberArk vault directly. The SSH machines will be ha...

The CI Type was not found in the Knowledge Base.

I have added new pattern for classifying and updating thin clients, While running pattern discovery i got "Ci Type was not found in Knowledge base"error, what does this error mean? Can someone help? i have attached , i have attached the image.

Data certification for Non-CMDB tables

We've a requirement to get non-cmdb tables data certified. As Data Certification application is going to be deprecated, do we need to use CMDB workspace Data manager policy to create certification tasks for non-CMDB tables?If CMDB data manager is the...

ILO/IDRAC information from Server Hosts

Hi All, We have few IDRAC devices in the Out of Band devices and its tied to the Host CI from cmdb_ci_computer table.  But there is no relationship created between the IDRAC and servers tied to them OOB. We want a relationship created from Server to ...

Is it possible When BCP Primary scope is removed related assets should be also removed in ServiceNow

When BCP Primary scope is removed the related assets for the primary scope also need to be removed in ServiceNow Xanadu Version is there any UI actions or scripts for the same.

Where to see the final data which is ready to be transformed to target table when IH-ETL is used?

When RTE/ETL is used to load the data, we know that two tables are involved. data enters to stg table, then temp table where can we apply RTE operations like concatenation etc..Here temp entities are defined where some data manipulation is done.Now i...

CMDB Implementation

High Level CMDB Implementation steps Discovery of assets via discovery or disco, once assets are discovered are they spit into the relevant CI Classes? and mapped to parent CI's, I'm thinking the first stages are to gather your data and associate the...

Tracking OS compatibility on application CIs in CMDB

We’re interested in tracking operating system compatibility with our applications to assess their readiness to migrate or upgrade the OS when needed. The current use case is to obtain and record Windows 11 compatibility information for the applicatio...

CMDB CI Relationships to Services

Ok, so I’m ok with importing the data, transform mapping, I’ve touched on a bit of linking the services to the CI, you can see that in the dependency views. I’m interested in linking the CI’s to those services associated with the CSDM, any tips pleas...

Error 400: Attachment is Empty for Solarwinds SGC

Hello, I am getting the below error when running a data source from the Solarwinds Service Graph Connector:com.snc.process_flow.exception.ProcessAutomationException: Error creating Attachment raw_page_stream : Method failed: (/api/now/hub/temporaryat...