Hi,We did configure SolarWinds Service Graph Connector Integration with ServiceNow.Written IRE Data source Rules to prevent creation from SolarWind that is the only customization/feature we did as a part of this integration.Issue: Few CIs are not upd...
Hi Friends,We have du-duplication task to remediate duplicate CI's. I come across one scenario : if the duplicate CI's are large in number like 25000+ then what can be the approach to remove duplicates ?Please guide. Thanks.Asmi
Hello community,I am creating a process to automatically classify the configuration item (CI) registered in my CMDB from points assigned based on some fields available in the CI itself register. To do this, create a field named Sort Type List that co...
Hi, We have a CMDB that has a mix of cloud (different platforms) and non-cloud resources, I am guessing its quite similar for a lot of other customers. What are the best practices around measuring health of your CMDB health for cloud resources onl...
Hi, I'm trying to transform a field through regex on a field map on transform map:This is the script:(function transformEntry(source) { var platform = source.u_platform; var correlationId = ''; try { var vmId = JSON.parse(source.u_originalresource)...
debated whether or not to ask this in CMDB or HAM but since it's a cmdb table...somewhere along the way, there are duplicate entries for manufacturers in the company table. in this example we will say Dell. So, in the core_company_list, you might h...
I am creating a new Desired State Audit and am struggling with the condition(s) for the certification template. I have the filter conditions which is working and find records not meeting that criteria. I'm trying to generate follow on tasks where the...
Im using integration hub ETL to create or update my CIHowever, my import set isn't clearly displaying information such as the State and Target Record.How can I make this information showing clearly in the import set?Thank you!
Hi All, I have a requirement to setup a Service Graph Connector for Azure, for this I need playbook to provide as a prerequisite to setup this integration, if anyone have a handy, please do share with me.Is anyone have below details please let me kno...
Hi team, we are working on CSDM implementation. We are creating audit template as a part of requirement. I am not sure about from where shall I create the audit template. I can get option in CI class manager and from tables as well. But my architect ...
We are trying to set up SGC for GCP. Having issue with JWT key, we are getting the error "Error Message Failed to read key from keystore. Get Key failed: Given final block not properly padded. Such issues can arise if a bad key is used during decrypt...
2024-10-16 03:07:01: MISSING_DEPENDENCY:In payload no relations defined for dependent class [cmdb_ci_network_adapter] that matches any containment/hosting rules: [cmdb_ci_network_adapter >> Owned by >> cmdb_ci_hardware]. Add appropriate relations in ...
Just getting started with creating CMDB for a new customer. What is the best practice recommendation when setting up relationships (Depends on, Sends Data To, etc.) between Business Applications? Should the relationship be created at the Business ...
Hi Community,We are building our CMDB in our service now instance. We have a tool that will be mapping our CIs at the Infrastrucutre layer like, applications, servers, Networking devices etc. So this is going well. However we are having great difficu...
I have multiple DB's showing up on a Virtual Server for an application map. How do I exclude the DB's that do not relate to this application?
