I need to delete about 18,000 CIs that were created when an Intune import went wild, but I don't want them to enter a note on the Activity feed of the users it just causes noise, and some users have 185 Cis that need to be deleted. You can see in thi...
Our company is considering migrating our CMDB to ServiceNow. Now, I have to get a list of the available attributes for certain classes to map out our current data into the ServiceNow OOTB attributes. (Specifically checking Server, Switch, Network App...
HI Community,Please share your thoughts, experience, and guidance on identifying and reporting ambiguous CI in CMDB.
Hi, Our company is considering migrating our CMDB to ServiceNow. Is there a way to get the list of OOTB CI Classes and/or OOTB attributes without access to the main ServiceNow CMDB UI?
Hi We have a Jamf integration by using the Service graph connector for JAMF. In Jamf from diff data sources and different endpoints we are updating a computer record, one endpoint when create/update a record in cmdb table the model name updating a si...
ISsue :- It is an owner group. when we try to send email on that group email id, that mail notification receive all member of that group except Group manager.if Manager also try to send mail on that group email then receive all member but self manag...
Hi, I was modifying one catalog where I need to manipulate the short description. My short description was "Configuration Incident Response Team - P2P - AnyERP Task - High Memory/CPU - Tenant: KOK - SIDK - ServiceProvider" but my requirement is "Conf...
Hi, I am modifying one catalog where I need to manipulate the short description. My current short description is like "Configuration Incident Response Team - P2P - AnyERP Task - High Memory/CPU - Tenant: KOK - SIDK - ServiceProvider" but my require...
Hi, I want to select Guidance & information as a default category so I used "current.category = "guidanceandinformation"; in template. but it's not selecting the default "Guidance & information category than creating a new one. Can you please sugges...
Hi, I need to ensure that the Data Refresh Rules are working correctly.How can I test it? I tried to execute Data Collectors Jobs related to Stale indicators or related to CMDB,and execute all the CMDB Health Dashboards Jobs to get my test records...
Hi,We have integration with SCCM and most of you might know that when SCCM integrates with SNOW, It will first check with Resource ID which comes from SCCM (Correlation ID on SNOW) in Sys Object Source tableand if it finds it, then it will update the...
Does anyone have any experience with Faddom An Instant Application Dependency Mapping Tool​ | Faddom and how it integrates with servicenow? What are your thoughts on how this integrates with servicenow?
Hello experts,I am currently thinking about how to manage software inventory (installation) using ServiceNow. There are several ways to collect software installation, such as Discovery, SCCM, and Manual, but our users are considering implementing SCC...
Hello Community,I have a requirement where any time a CMDB Task with the format CMDBTASK0001063 is created, it should be assigned to the "ABC" group for management. Currently, this task is assigned to the user administrator.To address this, I found t...
Hello, I'm trying to set a notification on cmdb_ci_service when some attributes are updated, like owned_by, Business criticality. This is only working on the name, but not the other attributes.I want the notification to run on any type of service (a...
