Resolved! We have done intune integration using servicenow Graph connector. How to do field mapping
We have done intune integration using servicenow Graph connector. How to do field mapping
Forum Posts
CMDB Implementation
Hello CMDB Forum, I’ve studied a lot in the ServiceNow space and CMDB is something that I’ve always wanted to get involved in and implement a CMDB, most companies don’t know where to start. Is there a dedicated ServiceNow course that will show you ho...
Service Graph Connectorを利用する際に必要なパッケージ
外部の運用監視ツールとの連携するためにService Graph Connectorを利用します。その際に必要なITOM製品が何なのかお教えください。ITOM Visibiliyが一番安価でService GraphConnectorを含んいるので、これでよいかと考えておりますが、Visibilityは単独購入可能なのでしょうか。バージョンはXanaduで別途ITSMは購入します。
Assets not being created from Service Graph integration
We are utilizing a service graph connector to pull in devices into the CMDB. It uses IntegrationHub ETL and creates that CIs without issue. However, at first it would not create new models using the correct. They were being created using the hardware...
De-duplication template Main CI selection options
Prior to De-duplication templates, our Duplicate CI Remediation process was defined to select Main CI based on the most recent most recent discovery date. The only date options available are "newest updated" or "oldest created"We have business rules ...
IRE - Exact lookup count and Discovery source
Hello All, May i know in identification rule, what is exact use of exact lookup count ?we wanted to use ire on custom table which is maintained by integration, import, and flow via request. to use reconciliation rule, do we have to create new choice ...
I would like to get some insights how others are leveraging the SAN, Storage and NAS CI Classes.
We are exploring using some Classes for storage devices, but we are not certain the best path forward. The ServiceNow documentation does not provide the clarity for us to move forward. For example, what type of records are others putting in cmdb_ci_...
the cmdb task taking the assigned to without the assignment group, what could be the reason
Hello All, I am facing one issue with the cmdb task, its taking the assigned to without the assignment group, and taking only one user id, what could be the reason for that, i am attaching the screenshot for that.
Service Graph connector for qualys
Hi Everyone,I am setting up "Service Graph connector for Qualys" but while testing the connection i am getting below error. Does anyone knows how to fix this? Kindly help me on this please.FYI,i am in Vancouver release.Thank you !
Custom Table not loading
I have created a custom table (not extended from any OOTB table). Built a logic to auto populate records in this table when any record is inserted in OOTB model lifecycle table. However, this custom table is not even loading. On clicking the module, ...
CMDB Implementation
Evening CMDB Community, I’ve studied ServiceNow for years and would love to implement a CMDB or at least get an idea of how. What courses would you advise to take, would you include ServiceMapping?
identification_engine log - Operation set to NO_CHANGE due to newer entry in sys_object_source.
Hi,We did configure SolarWinds Service Graph Connector Integration with ServiceNow.Written IRE Data source Rules to prevent creation from SolarWind that is the only customization/feature we did as a part of this integration.Issue: Few CIs are not upd...
How to remediate huge number of duplicates in CMDB
Hi Friends,We have du-duplication task to remediate duplicate CI's. I come across one scenario : if the duplicate CI's are large in number like 25000+ then what can be the approach to remove duplicates ?Please guide. Thanks.Asmi
Classify Configuration Item (CI)
Hello community,I am creating a process to automatically classify the configuration item (CI) registered in my CMDB from points assigned based on some fields available in the CI itself register. To do this, create a field named Sort Type List that co...
Tracking Health for Cloud resources
Hi, We have a CMDB that has a mix of cloud (different platforms) and non-cloud resources, I am guessing its quite similar for a lot of other customers. What are the best practices around measuring health of your CMDB health for cloud resources onl...
