Benefits of Service Graph connector for SCCM vs Discovery

Ragini BG
Tera Contributor

‎07-05-2022 07:36 AM

Hi All,

I am a rookie to Service Graph connectors and I would like to know what are the benefits of Service Graph connector for SCCM vs Discovery when it comes to CMDB population eg., what kind of data will be populated uniquely by SG - SCCM which Discovery might not populate.

Also, whether either Discovery or Service Graph connectors can populate the Active User on the device info.

Any help would be much appreciated.

Thank you.

Labels:
0 Helpfuls
  • 904 Views
1 REPLY 1

emir
ServiceNow Employee
ServiceNow Employee

‎07-14-2022 03:24 PM

SCCM has an agent installed on a EUC device and will have the info on who uses the device, whereas Discovery is agentless and is best suited for Server, network devices, etc..

They co-exist well.