ESX Servers have been linked to the Location where the vCenter rather than the physical Location
how can we have the correct physical location tied to the vCenter and ES
Forum Posts
Resolved! Intune Service Graph Connector - Filtering for Assigned To
Hello all. I am setting up the Service Graph Connector for Intune and have a requirement to bring in the Assigned To aka UserName ONLY for the Handheld Computing Devices. OOB, it's bringing in & setting the Assigned To for all things in the Comput...
Need to create a Required Remediation task only for a CI where 'Is Virtual' is false
Hello People, Please help me. I'm not able to create a filter to do this, We have a requirement to create a Required field Remediation task for a Computer CI where the Serial number is mandatory if 'Is Virtual' field is false. Should not create a re...
Service manager
Hi all — I’m trying to confirm the ServiceNow best practice for capturing the accountable Service Manager / Service Owner in the CMDB.Should this person be recorded on the Business Application, the Application Service , a Business Service, a Service...
which table shall I use to find history task sla
I tried sc_task_sla table, and found there are only records in this year. Is there a table contains historical data?
CMDB ownerships
We have a business application table which has an owner assigned for each app. We have some infra CI's mapped to apps but not all. My question is how do people derive ownership for Infra CI's. - is it mainly through the mapped business applicati...
Data Foundation Exam Question
A Configuration Manager working in the CMDB Workspace wants to see how CIs are connected to each other.Which tool can be used?OptionsA. Relationship MapB. Unified MapC. Business Service Map
ServiceNow CIS-DF Exam Weightings & Topic Analysis
The ServiceNow Certified Implementation Specialist – Data Foundations (CIS-DF) exam needs a strategic mindset when it comes to the CMDB and CSDM. To pass the exam, you need to be aware of the relative weight and number of questions for each domain. T...
Transform Map Overwrite Issue: Non-Empty Target Fields Not Replaced by Empty Import Set Values
Please help identify the cause of the following issue:When importing data from an Import Set table to the target table, existing non-empty fields are expected to be overwritten with empty values, but they are not being overwritten.The Copy empty fiel...
Issue with Jira Webhook and ServiceNow Scripted Rest API Integartion: Support Needed
I have Jira with ServiceNow using REST Message i have shared the snap of scripted REST API and the JIRA webhook configuration for your reference.However, the endpoint which had given in webhook, its not getting hit or triggered. Could you please revi...
MID Server Mutual Authentication Error
Hello, I am setting up the mutual authentication for the mid servers, basically migrating from basic auth.As suggested in the documentation (https://www.servicenow.com/docs/bundle/xanadu-servicenow-platform/page/product/mid-server/task/install-mid-mu...
CMDB health dashboard issues
Hi all We are seeing the completeness, correctness and compliance jobs failing and not showing data possibly because of too many failures. any idea what we can do here? we just enabled the CMDB workspace and are researching the CMDB health features. ...
CMDB Multi-customer Best Practice
I’m looking for guidance on CMDB data segregation and standardization.We currently have multiple customers’ data stored within a single CMDB, spanning 91 CI classes. I’m trying to determine the most effective way to segregate the data while maintaini...
Generating and Printing Barcodes for Single and Bulk Assets
Hello Community,Introduction:I recently worked on a requirement for a client who wanted the ability to print barcodes for their asset records.Specifically, they needed two functionalities:Print a barcode for a single asset record.Print barcodes in bu...
Discovery Pattern Extension - RHEL VM Discovery
I can successfully discover a RHEL VM but the Discovery log returns two errors:"Warning | SSHTerminalInteractiveCommand: failed to execute: all commands failed to execute from list cli_commands: show vmdevice"As well as:"Warning | bash: lsof: command...
