Hi ServiceNow Support,We are experiencing an issue with CMDB Data Manager Dependent CI Retirement.When we retire a parent CI, for example a Server CI, the dependent CIs are correctly identified and inserted into the CMDB Dependent CI Ledger table.How...
Hi Team help me in Service Graph Connector for Microsoft SCCMConfigure Data Source and Scheduled Data ImportWhen i click on configure i can see the below Help me in completing this please RegardsR
I have a requirement wherein we are trying to update CMDB from Github repo. I have thought of 2 ways 1. Using Integration hub Github spoke 2. Using Discovery I would like to request for help on how to proceed with this requirement.
I need to use REST action in flow designer to randomly get the payment transaction id when the payment is set for approved but the thing is in pdi that REST action is not available what i need to do now ?
Hi Team, Please help me to fix the below for CI Naming Convention Standards - All Primary CI Type On-Premises ServersAzure Servers End pointsLaptopsDesktops RegardsRajesh N
I have been unable to create a CMDB Health Compliance audit rule to verify if laptops have SentinelOne anti-virus installed. Our CMDB does show we have laptops running the Sentinel Agent. Under CI Class ManagerUnder Certification TemplateUnder Cert...
Hello ServiceNow Community, I'm investigating the impact of using **CMDB Data Manager** to archive core CI tables (specifically the `cmdb_ci_server` table) and need clarification on how archiving affects various types of relationships and reference...
Hi Team, We need to store audio video devices in cmdb.We are expecting the Meeting Room number or name will be the primary key for identifying also we need to include the different audio video devices in each room.Is there any way or samples for this...
Hello All,What are the Telecommunications Network Inventory (TNI) APIs exits in the ServiceNow to integrate and populate the Network infrastructure into the ServiceNow CMDBHow can we establish connection by using Integration HUB or ETL tool in the Se...
Hello all We are proposing an architecture where the CMDB, Discovery, and Hardware Asset Management (HAM) remain in ServiceNow, while Jira Service Management (JSM) continues to be used as the operational ITSM platform.JSM would consume CI data from t...
Can someone help describe how/why/what makes a user account a basic auth exception account? We are reviewing the "Review Basic Authentication Account Security" alert and trying to understand what makes specific accounts qualify. Thanks!
Hello team, We had initially developed a Transform Map to transform data to ServiceNow CMDB. At that time, we had the configuration set to Run Business Rules as records get created/updated. Later, we changed this approach and started using the IRE ca...
I have the following issue:When I run the discovery the OIDs are returned via SNMP Classify, the device is correctly classified. My pattern is triggered as it should to get additional information but non of the OIDs I tried are found. Even when I try...
Hi ITOM community, I am working on our software table, and I discovered that all our software CIs have the same created and update date which leads to lots of CIs. Our identifier is set to Key which is OOB. I will appreciate any ideas on how to tac...
After installing CMDB plugins like class models and service mapping, the table:cmdb_ci_cloud_orgis missing its name(label) and also dismissing all its IRE entries. This causes any Discovery to fail, as the pattern is not able to identifiy any IRE ent...