Hello, In Flow Designer, when creating a flow you used to be able to make a trigger for when a value "Changes to" a specific value. It seems it is no longer an option. Is there another way to do this? Specifically when a CI is retired I would like th...
Hi Community,We are working in a domain-separated instance where manufacturers exist both in the global domain and in child domains. Our objective is to standardize and maintain manufacturers/models in the global domain wherever possible.Currently, o...
Hi All, I have duplicate location with name in location table .So currently task table records(INC,sctack ,req,RITM e.tc.) are mapped with both locations .I want to map all tasks with one location .So that i can remove another duplicate location .FYI...
Is there a way in which list of all the servers in CMDB that have any version of JAVA installed in them?
Hi All, I have an catalog item to create business Application .Business application is inserted after approvals. There is field as application name in catalog item which maps to Name field field of Business application in service now.I want when user...
Hi Community, We have an Application Service that is marked Operational Status = Retired and the related Business Application is Decommissioned. However, Service Availability Results are still being generated. The active record appears to be in servi...
On Zurich version, I can't find any way to create a classic workflow in order to configure a CMDB remediation rule as it requires a workflow referencing the wf_workflow table not the flow designer. Any clue?
What is the correct relationship between an Application and a Server in the ServiceNow CMDB?A. Application > Runs on::Runs > ServerB. Application > Uses::Used by > ServerC. Application > Used by::Uses > ServerD. Application > Runs::Runs On > Server ...
In CMDB, they say there has to be 1 CI for 1 instance.For example, lets say Azure Databricks.It can have multiple instances owned by many different teams but there should be only 1 CI - Azure Databricks.Now, different teams are saying they each need ...
Pre-sensor script "WAPs - Pre" failed due to: TypeError: Cannot convert null to an object. how to resolve this issue provide some thing to resolve this
We are observing that certain CIs are consistently reverting back to the cmdb_ci_computer class after Discovery runs.These records were previously classified under other classes (should be classed as Windows or Linux servers - depending on the operat...
I want to start identifying Business Applications that consume Gen AI. How are others doing this? My user base wants yet-another attribute. I am moving towards a related Technical Service/Offering. Is anyone tackling this yet?
Hello Experts, I am trying to select a GROUP from sys_user_group in Policy Creation for Certification.But that Group name is not populating in below. Thanks
I have a few different saved queries within the CMDB Workspace (CMDB 360) that will identify Computers and Servers that are discovered by one source but not from another source. I know that it is possible to schedule the query (which I have the chec...
Hi Experts,Need help regarding database storege tables I have below types of Databases and instances MSSQL DB(OnPrem) / MSSQL DB INSTANCE (OnPrem)AZURE SQL DB / AZURE SQL DB MANGED INSTANCE AZURE POSTGRE SQL / AZURE POSTGRE MANAGED INSTACE We don't h...