Hello Everyone, I have a requirement to fully automate CMDB CI attestations. The client wants to completely eliminate manual effort—specifically, when an offline device comes back online, the open attestation task should automatically attest the CI a...
In ServiceNow CMDB/Application Services view, if some Resource Groups (RGs) under an Application show a down arrow/expand icon and others do not, even though relationships exist when you open the RG record,
Hello,This may be a simple fix but I am new to CMDB (1st month in role and CMDB coming from ITSM background) I am looking to resolve flip flopping and duplicate tasks being triggered on the storage disk table. When looking into the IRE issue I have i...
In ServiceNow CMDB/Application Services view, if some Resource Groups (RGs) under an Application show a down arrow/expand icon and others do not, even though relationships exist when you open the RG record, there are several possible causes.
What is the difference between the Downgrade Vs Upgrade in CI Reclassification. Is it safe for CI to do so?
How to configure and implement dynatrace service graph connector with cmdb
Hi all, I'm planning an implementation of BCM at the client. One of the requests was to use the business impact assessment results to update CI's mapped to this business process (done for the business process) One of the options was to use the recove...
Kindly provide email templates for these.Unsubscribe and PreferencesCMDB Data Manager - Tasks CreatedCMDB Data Manager - Stale TasksCMDB Attestation Task - Send to AdminCMDB Attestation Task - CompletedCMDB Data Manager - Rejected TaskCMDB Attestatio...
Hello Community, We currently use the CMDB Health Dashboard available in CMDB Workspace, which provides a good view of the current health status of our CMDB.However, we have a requirement to capture CMDB Health results on a monthly basis (for exampl...
Hello! I'm trying to find some information related to the field/column labeled "Most frequent logged in user" that I see in my SNow instance. It appears to be OOTB, but I'm not able to find any documentation that helps me understand what the purpose ...
SQL Query keeps reverting to default in SCCM integration (SGC) in the computer identity data source every time the scheduled import runs. I've modified the SQL query to exclude Servers being discovered through the discovery source "sg-sccm". However,...
I am trying to implement retire policy for virtual machine object. filter conditions are class is virtual machine object and most recent discovery before 90 days and operational status is not retire . when applying this filter no records are showing...
On a now learning instance, when a CMDB Task is created by a policy, it'll be assigned to System Administrator account (I left field Managed by group on CI empty). But when I apply on an official development instance, it's not assigned to System Admi...
I am trying to set up Service Graph Connector for Fortinet Telco SDWAN. I have been able to get the configuration done, even though the import set shows it was successful, it does not import any CI's.Any help would be greatly appreciated!
I'm trying to set the Support Group on several related CIs. I have created a Dynamin CI Group and related CI Group. This is populated via query. This part is working fine. The CI's still have the Support Group set to null. Do I need to create a T...
