CIS – Data Foundations (CMDB and CSDM)
are there any CIS – Data Foundations (CMDB and CSDM) on demand courses to learn end to end ?i already registerred for the exam
Forum Posts
Resolved! CMDB & MID Server
Hello Community,Can anyone please help me understand the following questions:-1.) On what basis do we decide the number of MID Servers required in a client network, considering that a single MID Server can typically handle around 10,000 CIs under ide...
Discovery Error
Hello FolksWhile discovering a Windows Server, the CI is getting populated under "cmdb_ci_computer" instead of "cmdb_ci_win_server".Based on my understanding, this could be due to incomplete OS identification, and we need to validate the Discovery Pa...
Darktrace Master Appliance Discovery
Hello, Just wondering if anyone has been able to discover darktrace master appliances via SSH credentials? I don't think there is a discovery pattern for this? Thanks, Richo
How are records in SCCM when servicenow CI is set to retired? are they deleted so that import never
We want the computer object in SCCM to be deleted when the CI is set to retired in Servicenow. want to know how is this managed generally?
CMDB Lifecycle mapping
Life cycle mapping for the table cmdb_ci_service_auto is not working as expected. when I try to change the operational status value, its not updated as per the lifecycle mapping record.I don't see any BR running to prevent it from updating the record...
Bussiness Application Mapping
hello team, how do I haver a dashboard report or diagram that shows me Bussiness Applications and its relationships bussiness applicationbussiness serviceapplicationtechnology service appreciate the community help.
ServiceNow CMDB Dashboard
Hi,When I open CMDB Dashboard through CMDB Workspace, at CMDB Health in home- The Completeness score card showing N/A, Correctness score card showing N/A and Compliance score card showing NaN%. When I click on any once of these score cards Completene...
Fields in the CMDB 360 Query - Compare attributes values
Hello Experts, Class attributes are missing in the step 2 of In the CMDB 360 Query - 'Compare attributes values' .I have selected the cmdb_ci_computer class. The query dropdown shows only 20 columns. Attached screenshot for reference.So, my query is-...
Discovery activation in lower instances.
Hi All, We are implemnting the discovery first time. I just want to know what is the process or plugins that need to enable ? if not exists in the lower instances what are all the inputs we need to give it to Servicenow team to activate it (List of P...
Heap Space issue in flow
@Ankur Bawiskar @Community Alums @Sohail Khilji @Maik Skoddow or anyone please help How can I solve the Heap size issue what is the maximum memory size is allowed in MID SERVER
Getting IDENTIFICATION_RULE_MISSING for Software Installation table (cmdb_sam_sw_install_list)
I'm getting an IDENTIFICATION_RULE_MISSING error for the Software Installation table (cmdb_sam_sw_install) in SAM Pro. I’m loading discovery data from an external API into the Software Installation list table (cmdb_sam_sw_install_list) using Integrat...
Control List View Editing on Case Task Based on Field Condition
Hi Community member,What are the available capabilities in ServiceNow to restrict inline (list) editing on the Case Task (sn_customerservice_task) table?Specifically, when the Billed (u_billed) field is true, users should not be able to edit the Stat...
Business and Technical Management services
Can someone please tell me what is the appropriate way to connect Business Services to incidents and changes? We are implementing CMDB and EA modules. We already have ITSM and SAM in place. I am trying to figure out the best way to develop insight...
Mid Sever Installation on Linux Server ( Red Hat , Amazon Linux) - Article
Mid Server Installation on Linux OS: A Step-by-Step GuideInstalling the ServiceNow MID (Management, Instrumentation, and Discovery) Server on a Linux-based system is an essential step for integrating ServiceNow with on-premises applications, devices,...
