I thought we'd figured out what exactly is required for an asset to auto-generate a CI, but we are still having issues where assets won't generate CIs despite matching all our known prerequisites. We know that assets must have a model and a model ca...
Objective: Rapid Asset Visibility (HAM/SAM focus).Constraints: * Avoiding paid IntegrationHub licenses (Starter/Pro) and third-party/vendor store connectors.Note: The Service Graph Connector for Lansweeper is not an option as it is not currently subs...
I have merged two windows servers as described, delete the duplicate but still getting this answer :Did you retain the oldest CI record, then merge Assigned To, Company, and Cost Center from the duplicate, and then delete the duplicate?VERIFICATION:...
Hi everyone, I am trying to understand the relationship between the "Set inventory attributes" in servicenow TNI. I know the TNI classes are extended from the base CMDB classes but to create that TNI relationship we use the "Set inventory attributes"...
Hi. I would really like to thank everyone who have replied to my post regarding CIS-DF exam before.It was very helpful and have learned how much contents I must study to be familar with to pass the CIS-DF exam.I plan to take the exam 6 weeks later fr...
Hi AllI can able to add Number, short description, state but didn't find the sysid,Could you please guide me, I am new to UI builder, could you please share me the useful docs or links to become a master in the UI Builder workspace creation Thanks
Hi Everyone, Currently, we are unable to identify a suitable existing CMDB CI class or model to represent network appliances in ServiceNow.We are looking to understand whether there is an out‑of‑the‑box CI class or model that can appropriately repres...
Hi Everyone. I want to hide "request reassignment" button from certification review variant CMDB Workspace. I modified script as per below link and request reassignment button hidden from task details page. But still able to see from Certification r...
I have replicated the table cmdb_ci_service_auto from producer to consumer. Will this create records in the table tag based application service table with the created by "idr.system"?
Hello, We are currently working on implementing the GCP Service Graph Connector (SGC), which by default uses OAuth2 JWT token-based authentication out-of-box. However, our client has requested a customized approach, and we would like to modify the OO...
Hello everyone,I am starting to learn about domain separation from scratch. If anyone here has prior experience working with domain separation, I would really appreciate it if you could share any useful learning resources—such as YouTube videos, docu...
The CMDB Configuration Management team wants to manage de-duplication tasks generated from data ingestedinto the CMDB via the Identification and Reconciliation Engine (IRE).In which area of the CMDB Workspace canthey locate these de-duplication tasks...
Hi Everyone, Has anyone implemented CrowdStrike integration with ServiceNow using Service Graph Connector (SGC) for CMDB and software installation data? Looking for any documentation, best practices, or lessons learned—especially around CMDB mapping,...
why all devices are not present in cmdb as customer confirmed that they have around 13k devices and we are having only around 9k devices in servicenow instance and we are able to discover only 9k devices only through crowdstrike in servicenow
Hi,Computer class updates with SCCM and Intune with the following Priorities.Intune - Can Insert, Update. SCCM - Can only insert. [ if any CI discovery source is Intune then SCCM should not update them]. Note# We have 18000 records from Intune and 40...