Best Practice to handle Certification Elements that have failed Data certification Task

[Jithin1]

Hi All,

We need to certify specific attributes as part of the Data certification Audit. In the Data Certification task, we can either Certify or Fail to Certify the elements ( Green Tick or Red Exclamation) with Comments.

What is the best way to handle the Items that have failed to certify using Servicenow OOTB features?

I could See the Audit result but is there a way to create a task to rectify CI which failed data certification?

[Sandeep90]

In certification schedule you can choose to create a unassigned or assigned task.

[danielmanga]

Is there a way to view certification results of the CI attributes that failed?