Best Practices for Configuring CMDB Health in ServiceNow

Verena10
Tera Contributor

Hi everyone,

We are currently in the process of configuring CMDB Health in our ServiceNow environment. I’d like to get your input on the best practices for implementation:

  • Should we enable and configure CMDB Health directly in production, or is it better to follow a staged approach across Dev  Test  Prod environments based on your experience?

  • Are there any recommended courses or resources for learning how to properly configure CMDB Health?

  • Also, any advice on best practices for creating roles, tasks, and managing permissions related to CMDB Health would be much appreciated.

Thanks in advance for your guidance!

8 REPLIES 8

SANDEEP DUTTA
Tera Patron
Tera Patron

Hi @Verena10 ,

You can follow this Product Doc and do the implementation as directed :

Set up and configure CMDB Health

 

TO get better understanding of the concept :Understanding CMDB Health - ServiceNow Community

AND it should not be done on Prod directly, follow the staged approach across Dev  Test  Prod environments.

 

Thanks,
Sandeep Dutta

Please mark the answer correct & Helpful, if i could help you.

Welcome back @SANDEEP DUTTA 

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Dr. Atul G. - Learn N Grow Together
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Thanks 😁 Starting again from Scratch @Dr Atul G- LNG 

Thanks,
Sandeep Dutta

Please mark the answer correct & Helpful, if i could help you.

A start is required..  bhai..

 

I can see you are already Tera Patron. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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