Hi everyone,
I'm trying to understand when it's appropriate to use Health Compliance Tasks versus Important Actions in ServiceNow Workspaces, especially in the context of CMDB data validation.
For example:
- I want to check if a device in the CMDB has a user assigned.
If no user is assigned, I’d like to either flag the device or create a review task. Similarly, if a computer of type X should be consuming service Y, and it's not, I’d like to identify that non-compliance.
In these kinds of scenarios, which approach would you recommend — Health Compliance Tasks or Important Actions? Or perhaps a combination of both?
Thanks in advance for any guidance!
