BeyondTrust Password Safe Integration for ServiceNow Discovery

[Alok Kr Gupta]

Has anyone done integration of Beyond Trust Password Safe with ServiceNow Discovery ? 

I am working on the same and need some help.

Below is what has been done so far:

1. BeyondTrust Password Safe plugin has been installed on the ServiceNow instance.

2.  JAR files from the instance has been downloaded and installed on the MID Server instance.

3. External Credential Storage plugin has been enable in ServiceNow instance.

4. A test account has been created in BeyondTrust.

I was given a Credential ID in the format of "Workgroup|Managed System|Test Accout" which failed and I do not see any logs on MID Server.

I believe the Credential ID is incorrect as it has been be enable for all machines instead of a particular one else is it like multiple credentials needs to be created( I don't think that's feasible)

Please share your suggestions/practice and help

[Community Alums]

Hi @Alok Kr Gupta ,

Please refer to this thread and open the attaching mentioned in it:

https://www.servicenow.com/community/itom-forum/beyond-trust-and-servicenow-integration-for-discover...

[sath]

Hi @Alok Kr Gupta , Were you able to setup the integration successfully. We have completed JAR file step and can authenticate from ServiceNow to BeyondTrust using credential ID, but not sure on the next steps. Can you please assist?