The Business Rule “View Multi-Row Variable Sets” on the SC_Task table is creating duplicate records when a SC_Task is modified. The rule needs to be updated to check if an entry in sc_item_variables_task table between the Task and MRVS already exists...
Hi,i have a problem with all relationships between Server (parent) and Fibre Channel Disk (disk), type of relation: Contains::Contained By.In detail, i have the records in "cmdb_rel_ci" table but these relationships not shown in related items and in ...
Hello, I am looking to change the class of specific CIs being imported from the Solarwinds Service Graph Connector. These CIs are coming in as 'Hardware' or 'Computer' and I would like them to be imported as 'Network Gear'. Is this something that can...
Hi All,I am looking for advice on what class is best to use for Virtual Load Balancers, and if anybody has experience and could recommend a discovery tool for virtual load balancers.
When a Vulnerability Scan is deleted, we want a business rule to also delete any Vulnerability Tasks with the Deleted Vulnerability Scan referenced in the ‘Vulnerability scan’ field of theVulnerability task Here is the business rule: (function e...
Is ServiceNow capable to discover MSSQL user and permissions?
Hi, If you implement discovery, does that than remove/delete your existing data rebuilding the CMDB from scratch or can it see existing Cis in the CMDB and compliment the data you have? Regards Dan
Hi all, Can anyone advise on how one would go about relating multiple assets to a single configuration item? To me this should be quite simple as assets and configuration items should be treated as a many to many relationship but it seems ServiceNow ...
Hi Everyone,I am getting error whenever payload as Raw is given on Request body where as if I pass data on query parameters then its creating a Request. Can anyone helping issue on the script. Script: var requestBody = request.body; var reques...
Currently Linux thin clients using Ubuntu are getting classified as 'Linux Server' i want them to classify as 'thin client' that is 'u_cmdb_ci_thin_client' table.my classification criteria is name = LinuxOutput fqdn STARTS WITH "C"Output Operation Sy...
Dear Experts, we are facing an issue with duplication, The reason the serial number is not populating with ci, even though the script on assetandci has if (ciClass != '') {var ciSysId;var ci = new GlideRecord(ciClass);ci.initialize();ci.asset = ass...
I have created an ETL transform in a scope and all is well except for the multiple input/output script. When I debug, I see that I am unable to set the output fields of "output" and also, I notice that the input values are set properly upon each ite...
How is anyone managing interfaces between applications in ServiceNow? Is there a particular table used? Some systems go through one or more interface engines. Some system go direct. Some use HL7. Some are file exports. Some go to our own systems. Som...
Hey Team, I have a question for project building from scratch using Discovery and CMDB Managment. Could you please help me for providing any informative link or details below to my question including steps? I am not stick with only discovery if you c...
Looking for some advice either best practice or good avenue to go down. In our Instance we currently have integration with VMWare/vSphere to pull server/devices over and directly into the CMDB and it works great. The question I have is , is there a w...
