Resolved! If Manager of the Group has role snc_external than dont grant approver_user role automatically
Modification for business rule not to grant approver_user role for the manager having snc_external role
Modification for business rule not to grant approver_user role for the manager having snc_external role
hi.I want to create a business rule so that a single search condition is displayed in a delegate operation. example)A user login > search a table.list > showing condition like name is abc (I want to display it automatically without having to select i...
Hello,We've received reports on having duplicate records, i.e. same name and version, in the cmdb_ci_spkg table, with the install count containing different values.The CIs are discovered through the SCCM, but even there were multiple sources, I'm ass...
1.Ran the quick discovery for IP 10.20.172.4.2. r3-srpbm-co17-01-swx-01 - The discovery is updating the latest record which do not have any serial number. Ideally the discovery must check the host name, serial number and then update.3. When any suffi...
Which?
Hello, The purpose is to change the field type of "Environment" field of Configuration Item [cmdb_ci] table, from "String" field (standard) to a "Reference" field.I would like to know if there is any impact on any standard OOB process/flow in Service...
HiI want to know CIs which are hardware class is not processed via IRE? In which table and what type of conditions should I apply on which fields?
How to generate a report of all the integrations integrated with servicenow.Which table to consider?Where can I find out the integratons data?How much IntegrationsHub is useful here.
Hello everyone! I need some help. We were asked to provide the end-user with a template (excel) they could download, fill in and give back filled in an attached field. Let's use the green as a Variable. The point was to have a variable here, where t...
Hi All,We have a scenario in server table where Discovery is creating Duplicate CI's in the format like one CI is created with Serial number and the same CI is getting created after 2 months with empty serial number and same name and IP. When we run ...
Can we attach the SLA with the Service Request? how it will work?
Hi,Computer class updates with SCCM and Intune with the following Priorities.Intune - Can Insert, Update. SCCM - Can only insert. [ if any CI discovery source is Intune then SCCM should not update them]. Note# We have 18000 records from Intune and 40...
I'd like to know whetherr SGC for Tanium gets full data or delta data.SGC for SCCM has "Use last run datetime" parameter, but SGC for tanium seems not to have parameter like that...Does anyone know this?Thsi affects our design of the schedule of SGC.
I am an employee of AlibabaCloud. AlibabaCloud is a cloud vendor for the global market. Some of our customers have asked for the integration of AlibabaCloud resources into ServiceNow CMDB products. I've noticed that Service Graph Connector is a possi...
hello! I want to provide some IP addresses and set them in servicenow. Only these IP addresses can access the local environment of servicenow. Can you give me some ideas?
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