Hi,We can see some CI records updated with Discovery Source as "Engineering Software".We know that it is relatedc to "Software Asset Management". But we need help on finding out which transform map/scheduled job/script creating Software/computer reco...
Hi Team, I have user table in user table Dev field is there User Table : Dev PC (drop down) YES/No If Dev pc = Yes(drop down) then in computer table Developer pc should Yes. If no then Developer PC No. If the “Assigned To” is Developer PC then the “S...
In cmdb_ci_handheld_computing i have 3 fields Business Unit Owned : u_cmdb_business_unit(reference field )Business Unit : business_unit (reference field )Business Unit Used: u_ci_visibility(list collector)now all are referring to same business unit...
Hello,All,I want to populate CI Model ID[model_id] field[reference to cmdb_model] for child ci of server/equipment. Example- Windows server is parent ci and there are different software running on Windows Server; and running software's like- web serv...
Only allow users with ecmdb_admin to create, update and delete CIs;All others can only read the ci's
Dear experts, I have the following set of questions which I have prepared to interview the customer and understand the (client to be) instance which requires a CMDB cleanup. Can you please suggest more or add/remove any more questions that you feel...
Hi All, Is there any option to trigger approvals based on selected affected CIs related list in Change Requests? After submission of CR, Change Owner will select and add the different affected CIs and based on these CIs Change Group approval needs to...
Create Monitor function to switch to an alternate event Monitor when the original one goes down in Event Management . How achieve this please let me know.
Why has ServiceNow provided 'Device type' attribute on IP router/IP switch table OOB? We already have dedicated tables for routers, switches, firewalls, access points. Then why we have this TYPE field on Rotuer table for exmaple.Is doesnt make sense ...
Hello team, I have reference field in cmdb and is inheriting to all the child tables of cmdb_ci. Iam planning to change the reference table value of the same field in cmdb_ci_networkgear. how can I achieve this.
Hello Team, I would like to discover SMB shares in CMDB on the windows server. We already have one OOTB table "cmdb_ci_file_system_smb" for this records. But currently service now does not support it. I just need to fetch the name and path from this ...
I was wondering if anyone has something similar to this but in the latest version of ServiceNow as I find this very helpful and easy to show and explain to customer or users. https://www.snow-mirror.com/wp-content/uploads/2016/07/ServiceNow-Data-Mod...
Hi All,I currently using risk assessment Ui action which is responsible for calculating risk field on change form, now the I wanted add the risk scores and weight based on the CI field called 'business criticality' as show follows, for example, if bu...
Hi,I need to generate the list of server with changes in the field "operational status" for a specific month.Any idea try to do it? I have try the filtering from the UI.. but it will list any change to the CI record within the specify time frame. I h...
Hi, I need documentation or technical steps for the ServiceNow CMDB implementation. 1. ServiceNow Service mapping and discovery with AWS cloud2. Mid Server Deployment3. CMDB Classification and Class Dependency4. CI class setup5. Populating CMDB Thank...