Business Application to Application service relationship

Kaish Sayed · ‎02-21-2025

Hi Community,

Wanted to know how a business service was related to Application Service or Server by Service Mapping or Manually, I dont have the option of Service Mapping as may not have the admin rights, so wanted to know how to find out if a Business Application was related to Application service or Server through Service Mapping or manually.

Regards,

Kaish Sayed.

Dr Atul G- LNG · ‎02-21-2025

Hi @Kaish Sayed

As per ServiceNow's out-of-the-box (OOTB) CSDM relationship, BA is not directly related to BS. You will need to create another relationship and then connect it with BS.

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Dr. Atul G. - Learn N Grow Together
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