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Resolved! Why Peripherals are under Configuration items?

ServiceNow has clearly defined what goes as a CI vs Asset. Then why on earth, the Peripherals [cmdb_ci_peripheral] are created by extending Configuration Item [cmdb_ci] class? According to me, Peripherals are should be tracked as Assets (higher finan...

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Suggy by • Giga Sage
  • 3959 Views
  • 10 replies
  • 12 helpfuls

Predictive intelligence Classification model isnt assigning groups

So I am working in a Dev environment and have been able to create, narrow down my fields, and train my classification model to auto assign groups to incoming tickets. However, when I got to test it, the model doesnt seem to be working or at least the...

TuckerL by • Tera Contributor
  • 837 Views
  • 1 replies
  • 1 helpfuls

Hi- ETL IRE payload modification

Hi, We are working on Robust transformation(Using HI-ETL), due to some reason we need to modify the IRE input payload after the Identification done. we tried, Execute After script in CMDB Integration Studio Application Data Source, but changes to the...