Hi Team,We have SNMP credentials and it works. It discovers a Router(cmdb_ci_ip_router). Now customer asked us to add 2 more custom attributes into cmdb_ci_ip_router table populate the same using pattern extension. Network team gave us command "get s...
Hi All,I need help to resolve below queries related to Agent Client Collector (Visibility): 1) If a machine is inactive for 30 days then agent record for that machine should auto delete | how & where can I set this rule 2) Some machines are showing s...
Hello Everyone,We are working on integrating CMDB Data from third-party application to Service Now via Import Set API. We used Integration HUB ETL UI to generate Robust Transformer for this data transfer. When we try to load the data from third-party...
How can I Add Value Stream / Circle to Mapped Application Services. It is read only form my side so do i need any plugin or access to fulfilled this requirement.?this circle field is read only .
I deleted a custom table that was no longer needed and noticed that the dictionary entries still remain for the old table and are still active. What is best practice for handling these entries?
I'm trying to give Write access to 'Operational Status' field (which is a Read only field via Dictionary override) to a particular group but unable to do so.I'm explaining the scenario as below - In the base table cmdb_ci I've a field called Operatio...
Hello All, We have one requirement, where we have to enable the Audit History for CI (its child tables also)and Asset Tables of all the fields. Thank you.
I am trying to update a field on a CI form based on the current value using fd.data object, but I am getting an error:"Flow Designer: attempting to use undefined input = 'current' from Append Comment: no thrown error" var today = new Date().toLocaleD...
I am creating a CMDB query to find Business Service records with no relationship to Business Capabilities. When I run the query however, it show all 669 business services that match my filter. I know I only have 385.Any ideas on why the query builder...
Hello, Is there a way to not allow users to certify the task if the certified element or display element on the task is empty or inactive.Empty for Example - CI server record has certified field as Approval Group, if the same is empty then the users ...
I currently need to create a business rule that will update the parent of a child record via the cmdb_rel_ci table. For example I have a record on cmdb_ci_vm_instance. It is related as a child to a parent record on the cmdb_ci_linux_server table. Wh...
we can use the IntegrationHub ETL store app to integrate third-party data into the CMDB. cant we bring service now data instead of third party by using integration hub ETL
The main requirement for us is to track the expiration of these keys to facilitate notifications to the security teams. And possibly use this CI on ITSM tickets. We are not storing the actual key, just a representation of it. Is there a CMDB CI class...
We are trying to pull the cost center list from Workday to ServiceNow.In Flow Designer we are using the action "Look up Cost Centers" action to pull the data. When we test the flow it fetches only 100 records. We don't see any option to increase the ...
Hi Everyone, Is it possible to create an interactive filter based on the Dependecy Views.I have a Parent Application CI which has children CI's created in dependency views.I want to create an interactive filter for my incident dashboard, so that when...
