Business rule do not trigger when using IH-ETL

pbels1
Tera Contributor

‎03-13-2024 10:11 AM

We created a business rule to clean up old relationship when a new relationship is created on a CI but when the relationship is created via the ETL process the business rule does not rule.  Is this an expected?

 

0 Helpfuls
  • 237 Views
1 REPLY 1

AJ-TechTrek
Giga Sage
Giga Sage

‎03-14-2024 08:43 AM

Hi @pbels1 ,

 

No this is not expected , you should check the Business rule is active, Please check once configuration.

 

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

 

Thanks

AJ

Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/

ServiceNow Community Rising Star 2024

0 Helpfuls