can anyone provide me the documentation on LANsweeper integration without Service Graph Connector

okarunakar
Tera Contributor

I have the requirement of integrating the lansweeper with servicenow, however the plugin for this integration is not compatible with current version of servicenow, can anyone help me in this, I do not have any idea on integrations.

9 REPLIES 9

It is now available as a plugin.

iaincaldwell
Tera Contributor

Hi @okarunakar 

Did you get your problem resolved?

The current version of lansweepers service graph connection 2.6 (updated to include software) is currently available for Washington and we are in the process of getting out Xanadu (sorry we will be more prompt in future).

 

If your needing help feel free to log a request via the lansweeper service portal, or ping me for advice.

 

Here is a link to our documentation page (it links to servicenow which has the same docs)

Lansweeper + ServiceNow for accurate and up-to-date CMDB

 

Cheers iain

@okarunakar - Do you have an estimated time for delivery for the version compatible with Xanadu? Thanks in advance for any information you can provide.

iaincaldwell
Tera Contributor

We are meeting with our engineering partners next week to discuss - we were planning mid to end December, however I think we may drop one of the items in the release to get it earlier.
I'll update once i have an estimate of the effort.

 

Cheers Iain
Lansweeper Partner Solutions

iaincaldwell
Tera Contributor

It looks like we won't manage to release until early January.  

We have internally changed our policy and determined that we must work closer to the ServiceNow calendar—as such, there will also be a release in February/March.