CI model update with import

[_bhishek]

Hi All,

I have duplicate models in CMDB Model Table .So CIs are mapped with incorrect models .

To fix this ,I want to update  correct model for CIs.I have exported data with details like CI name ,CI sys ID, Hardware model sys ID(correct Model).

How can i update the  model for correct CI with these detail .Do we need any other detail to update model data accurately for CI.

Thanks & regards,

Abhishek 

[AshishKM]

Hi @_bhishek ,

Please check the total number CI record applicable for this model update, if count is less you can update the Model ID column in cmdb_ci table directly else you can write fix script to update the same. 

You don't need to download any data from cmdb_ci table for this update. Try to update some records in your DEV instance first then go for PROD.  Share the issue while updating ( if any ).