I'm in the process of cleaning up our CMDB which hasn't been managed for many years. One thing I've noticed is that there is a high volume (high enough to breach the OOTB threshold) for stale relationships. I've since established retirement policie...
We have a number of Cisco Switches and WAPS which Discover fine via SNMP 1 day and then stop the next. When they stop they seem want to use SSH Credentials and not SNMP as the Probe dictates and SSH is needed.Anyone else seen similar behaviour and un...
If you want to see all of the Kubernetes resources you can use the filter:Is there a similar class group for non-EKS cloud resources?
Hello All , I want to get all the variables in a RITM to send them in a file .The name of the variables and the content .Do you have an easy way to do that ?Thanks for your support
Hi All,I wanted to know how most recent discovery get populated in CMDB. How do we derive the date details for a particular hostname ? how an asset is populated through integration? How ServiceNow get the most recent discovery date and time for an a...
Hi,I’d like to modify the filter so that it only shows tasks assigned to me, since by default it displays “the tasks that you see are either assigned to you, people or groups you manage, or need your attention as a Data Manager Administrator.”In the ...
Hello All, I need to exclude the CIs that have the install status set to "Pending retire" from CMDB health dashboard specifically from the staleness metric. Currently the CIs with the status Pending retire are also included in the dashboard. What is ...
Just started using SG-Intune and it is great, but... Intune has a field labeled 'Ownership' and we have Corporate and non-Corporate devices in Intune. I want to be able to bring in only the Corporate devices. What is it I need to change to elimina...
In the CMDB Workspace, there is a button "Reassign" on the list views of "My Work" when managing CMDB tasks:Out-of-the-box, this declarative action is only visible for users with the "data_manager_admin" role: Since data_manager_admin provides too m...
Hello Expert, I need your guidance about an issue i am facing. We are working on an integration that consume table level API ( cmdb_ci_server) . Intention is to read CI information via this API. we have created a record in sys_user table and using th...
Hello everyone,On CI records, there is a section called “Related Items” where services and other items related to the CI are displayed. However, when too many relationships are defined for a CI, the message “Maximum relationship limit has been reache...
Hello everyone,When we perform vCenter discovery, I believe all VM information registered in vCenter is added to the CMDB. Is it possible to prevent VMs whose host names contain specific keywords from being registered in the CMDB? If they are not reg...
Our stakeholders from different teams would like to view valid CIs, For example: Each VM server is expected to have a server record and a VM record but for IPC we only use server records and that's what stakeholders and their team members are concer...
Does anyone know where the "allotted electric power" and "allotted electric power unit" fields arose? It seems to be Telecom Network Inventory, but we don't have that plugin... so I'm wondering how these fields were installed to our instance around S...
Hi everyone, In my organization, we have multiple business units — and my team is the unsung hero supporting all the applications they rely on daily to keep things running smoothly. Right now, I’m managing a sprawling spreadsheet that tracks every ap...