Resolved! import set table
HiI have a question about import set table.Is it possible to use the import set table used by Robust import set transformer in a transform map as well?
Forum Posts
Discover single stack IPv6 devices
Anyone able to successfully discover newly deployed single stack IPv6 devices? ServiceNow apparently doesn't have this capability yet for the one they have for IPv4 devices. Opened a case with them but they came back with the 'solution' that works on...
Resolved! Error in Discovery.
Hello Everyone,Good day!Can anyone tell me what is the process to troubleshoot if I my discovery was failing & getting error "Active, Couldn't Classify".I was trying to discover "windows" & "Linux" device's. Below are the steps which I did to trouble...
Resolved! Install status as Absent
Hello experts - I am in the process of cleaning up my stale CI data from CMDB, while I did some basic analysis, I found more than 85K CI are in "install status = absent", I took the most recent discovery as 90 days. but no clue why this Install statu...
Resolved! Bulk Upload from a catalog form to cmdb_ci table
Hi I need help to create a bulk upload , so my requirement is if after submitting the catalog form with excel that data needs to be created in cmdb_ci table. I have created an custom table to use it as a staging table, and a data source and transform...
Red Panda Discovery
How are you model and discover Red Panda components in your environment? There are no OOTB Classes for Red Panda components, and we're challenged on how to represent and discover these.
CMDB Classes are not switching via ETL
Context: I’m moving CIs between classes: cmdb_ci_hardware_mainframe ↔ cmdb_ci_mainframe using two ETLs:It works in DEV and TEST but fails in UAT: no records move to the destination class even though the ETL definition, entity mappings, and sys_proper...
Where is the Health dashboard over all score stored?
Hello , Where is the health dashboard overall score stored?Much appreciated your help.
No records are populating in 'CIs not reported by discovery sources' card in CMDB 360 workspace
Hi, No records are populating in 'CIs not reported by discovery sources' card in CMDB 360 section on CMDB Workspace. How logic works at backend? Thank you in Advance
Resolved! CMDB Workspace - Unable to hide "Request reassignment" button
HelloHope somebody can help with the following:I'm trying to hide the "Request reassignment" button in CMDB Workspace, which is shown when viewing a CMDB Task:I was able to hide it from the list view in "My Work":By deactivating the action assignment...
CMDB updates and reconciliation behavior
Hello!I have a scenario with two data sources:Source A -> Reports on the operational status of a CISource B -> Reports additional details about the CI, but does not provide lifecycle/operational status informationHere’s what I’m seeing:Source A last ...
ECCResponseTimeoutException while using MID Server for On-Prem Environment
Hi everyone,We are facing an issue while invoking a REST API through the MID Server in our on-premise environment. The error message is:com.glide.ecc.ECCResponseTimeoutException: No response for ECC message request with sysid=97c4a2f487e8fa1068e0fcc5...
How to hide the following buttons on the form screen
I have customized a table and I want to hide the standard button below in the form screen. How should I set it?
ServiceNow to discover MFA-enabled servers
I'm unable to find any details on a work around for SN Discovery on an enabled MFA server. The last piece of information I could find was on the community was 2023. Any guidance would be greatly appreciated. #discovery
attested field
Hello, I'm working with the attestarion rules and doing some testing, I already complete a couple of attestation task acepting and rejecting diferents CIs and I don't see the field "attested" change in any case. May someone tell me the purpose of tha...