I have a notification triggered for two recipients, Requested_for and Requested_by.When I am having same user in both fields, then it should not trigger two separate notifications, it should only trigger one.How can I do this?
Hi All, I received a Greenfiled project where I need to start building a CMDB from scratch and Now we are in assessment phase. I would like to understand what is the first step to start for ServiceNow discovery and CMDB. I want to understand -1. How ...
Hello experts,I want to change the CI target table from cmdb_ci_computer class to cmdb_ci_pc_hardware class. How can I achive it. For integration I am using Servicegraph connector for SCCM.
Hi All, I notice sg-CrowdStrike is not pulling device data zero error, zero inserts and state is complete but pulling application and unmanaged devices
Hi all, Has anyone had any luck with scanning AVS via Discovery? We'd originally got it working a few months back but something, potentially a change on the AVS side by Microsoft or a Discovery pattern upgrade, has led to Discovery not triggering the...
Has anyone succeeded in creating software and software instance using IntegrationHub ETL? I get "partial load" error when trying, and I am suspecting that I have a faulty data source (3rd party vendor).So if anyone has suggestions to the transforms I...
best community,In Business Service form the user how have a role to write can add CI relationship.can be possible to let the user add CI relationship with out have this role.I want to let the user add CI relationship without changing anything in the ...
Hi, I would like to ask how discovery treats the following scenario: I have a CI and it has 3 IP Addresses, 1 IP address is being populated in the "IP Address" field in the CI form and the rest of the IP addresses are being stored in the "CI IPs" in ...
Hi Team, Has anyone implemented the integration to bring on ZScalar tunneling specifications into CMDB? Is there any OB class that ServiceNow provides? Thanks
Hello all, I have designed a flow designer to trigger approvals when a business application's status is changed to Retired. The approval will be triggered to it's business owner.It is working fine as expected. The approval record is also showing in t...
Hello, We are currently using JEA for Windows Servers and SSH for Linux with Discovery. We are wanting to explore Agent Client Collector so we have configured our TEST instance MID server according to the documentation, and installed ACC on a Windows...
Hey everyone! I'm currently trying to build a demo data model that aligns with the CSDM, and am working on the "Crawl" phase - Specifically Service Instances. One of our major applications/services has 5 environments stood up: Production, Test, Deve...
Hi Everyone, Greetings of the Day!!! we have an issue related to mass / Bulk Update that made in ServiceNow. For Two Classes Network Gear & Switch we have made around 13,000 CI's Bulk for Owned By & Managed By Fields using Parent Table (cmdb_ci) whil...
There are a lot of different status fields and lifecycle fields. Per the documentation "The life cycle state is a combination of an asset or CI's stage and status in the entire life cycle." I'm trying to understand the use case for using Lifecycle st...
I need to map the data into 4 Tables (subandBILLs, SubscriptionDetails, Consumer and Contact)The data comes into (u_import_data_migration) Entity . I also set up temp Entity . You can clearly see from the below images I have set up ETL Entities and ...
