Ci's in the configuration item field should be filtered based on service and service offering in in

[Laxmi18]

Hi ,

Please help me in below situation. 

There are 3 field in incident table

Field            Table name

Service -      (cmdb_ci_service)

Service offering - (service_offering)

Configuration item - (cmdb_ci)

Based on Service field, service offering field will be visible and filtered (Filtration part is OOB)

Now my requirement  is as below
Based on service and service offering, Configuration item field reference qualifier should be updated in such a way that it should display all the Ci's related to that particular Service and service offering.
If service offering is not available then it should display all Ci's in the cmdb_ci table

Appreciate your help

[Ankit_Matta]

you will have to make advanced reference qualifier for this  requirement.
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