CI(windows server) relationship with disk(cmdb_ci_disk) not showing on CI relationship formator

SNOW44
Mega Guru

Hi Everyone,

 

I have windows server which is discovered and it have Disk relationship. With relationship "Contains::Contained by" but it is not showing on CI form. Do i need to configure something for visiable Disk CI relationship to current CI on CI form?

Am I missing something here. All server having same issue. 

I checked CI Relation Filters (cmdb_rel_filter) nothing is configured for this relationship on windows server table.

Can someone help to understand this relationships are not visiable to CI form.

 

Thanks in advance.

2 REPLIES 2

AJ-TechTrek
Giga Sage
Giga Sage

Hi @SNOW44 ,

 

Please Open the windows Server, Click on gear Icon near by relationship editor and increase the Filter Relationship by Max Level and check , It will work, Refer below screenshot.

 

AjayKumar011_0-1712584187268.png

 

 

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

 

Thanks

AJ

Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/

ServiceNow Community Rising Star 2024

Ashok Sasidhara
Tera Sage
Tera Sage

You need to configure suggested relationships. It is explained in the following URL:

https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/configuration-manag...