CiscoDNA Integration

[ssalamone81]

Hello,

I need assistance locating what I should privde as the "Destinatation URI" in the CiscoDNA app. I am working on this from the SN admin perspective, but not sure what exactly to tell the CiscoDNA team to use.

Directions:

In the Select Destination window, enter the following information:

• Destination Type: There are two destination type options to choose from:

  • Synchronize device inventory directly with CMDB

  • Post device inventory details to a staging table

  Note

  Use the Synchronize device inventory directly with CMDB destination type to send data to a REST API endpoint within the Cisco DNA app. You should use this destination type, if you are using the Cisco DNA app and do not have your own customized ServiceNow instance. Use the other destination type (Post device inventory details to a staging table) to send data to a REST API endpoint outside of the Cisco DNA app. Ensure that the created staging table has a field called u_inventory_details. The inventory details from the Cisco DNA app are mapped to this field. With the Post device inventory details to a staging table destination type, after data transfer you must write custom code to take the data from the staging table and map it to the ServiceNow CMDB.

• Destination URI: Uniform Resource Indicator of the ServiceNow server (CMDB) or staging table.

[Manideep Kumar1]

If you have installed Cisco DNAC app in ServiceNow then destination should be 

• Synchronize device inventory directly with CMDB