CI Relationships

Robert P_ · ‎02-05-2024

What is the difference between a downstream and upstream relationship?

Dr Atul G- LNG · ‎02-05-2024

downstream and upstream relationships refer to the dependencies and associations between configuration items (CIs) in the Configuration Management Database (CMDB).

https://www.servicenow.com/community/itsm-forum/ci-relationships-upstream-downstream-what-should-go-...

https://www.servicenow.com/community/developer-forum/difference-between-upstream-and-downstream/m-p/...

Downstream : When the child getting impacted

Upstream : when parent get impacted.

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AJ-TechTrek · ‎02-06-2024

Hi @Robert P_

A parent entity that has the child entities is said to have the downstream entities. Any child entity that has the parent entities is said to have the upstream entities.

https://www.servicenow.com/community/itsm-forum/ci-relationships-upstream-downstream-what-should-go-...

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Thanks

AJ

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