Cloud Account Management - Azure

[MaheshArcot]

Hi Community,

While creating a new configuration for the Azure cloud provider in ServiceNow, I am unable to select any value in the Cloud Organization field. The lookup shows “No results found.”

Could someone please clarify:

• What data is used to populate the Cloud Organization field for Azure?
• Does it need to be provided or configured by the Azure team within ServiceNow?
• Are there any prerequisites that must be completed before Cloud Organizations appear?

Any explanation on how this field is populated would be very helpful.

Regards 

Mahesh Arcot

[Shivambitanwar1]

Hi Mahesh,

It might refer to this table in the backend cmdb_ci_cloud_org
There should be a record in this table for you to be able to select. 

//Shivambi

[Tanushree Maiti]

Hi @MaheshArcot 

Validate your steps using  this SN DOC- Discovery for Microsoft Azure Cloud • Zurich IT Operations Management • Docs | ServiceNow  

, https://www.servicenow.com/community/itom-articles/steps-to-servicenow-azure-cloud-discovery-configu...

If you receives "No results found," possible reason could be 

• Service Principal permissions,
• valid Azure credentials, 
• discovery has actually run or not to ingested the data into servicenow

Data collected for Azure • Zurich IT Operations Management • Docs | ServiceNow