Ok all you guru's I am working to determine how best to discover the installed software packages on Linux and AIX boxes. I have the CMDB pulling in data yet no groups, CI Class Mgr. Attributes but no rules or relationships.
The Configuration Items are switches, scanners, communication devices etc.. Should I leave this unconfigured only discovered while I implement SAM Pro? I may be a bit naive but I truly do not know the best way to proceed. ServiceNow says you DO NOT need a CMDB to implement SAM PRO. Implementation companies I have talked to beg to differ. Insights would be great.
Karen Krabbenhoft
