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Resolved! How to manage redundant server configuration

Hello. We are currently considering the introduction of a configuration management process.I want to know how to manage a redundant server configuration (which server is in a cluster configuration and whether it is hot standby or cold standby). Is it...

K_ Morita by Kilo Guru
  • 911 Views
  • 2 replies
  • 1 helpfuls

Resolved! Understanding why IRE isn't matching on Identification Rule

I'm trying to understand why the IRE doesn't believe there's a CI match when from my point of view it appears there should be.   I'm running the Identification Simulation on a simple payload.   If you look at the network adapter class there is indeed...

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MarkyMark1 by Tera Expert
  • 4036 Views
  • 8 replies
  • 2 helpfuls

Duplicate CIs when they are not duplicates

Hello, We have multiple customers in our CMDB, and I have created a business application CI that have the same name across multiple customers.  When I look at my CMDB dashboard I see that all these BA's are showing up as a duplicate, thinking because...

Sarah56 by Tera Contributor
  • 1369 Views
  • 8 replies
  • 3 helpfuls

Error log from IntegrationHub ETL import results

Hi, I use IntegrationHub ETL to import data into cmdb_ci_ot_isa_entity. All records are inserted but a number of records have an error after import. Can someone explain what is missing here? error log Identification Reconciliation Engine(IRE) Proce...

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kris29 by Tera Contributor
  • 1096 Views
  • 1 replies
  • 0 helpfuls

Resolved! Service Graph Connector for VMware Workspace One

Having an odd issue with the service graph connector for VMware workspace one. After initially setting up the service graph connector, I was able to execute the scheduled import job successfully and pull in the data needed. A few weeks later I starte...

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Resolved! How can I add a data source to IRE Engine?

HelloI need to have some different import sets to be identified by the IRE Engine as different data sources. currently the IRE Engine identify as the same data source all of the import sets, with the data source named "ImportSet".I have already found...

jleon by Giga Contributor
  • 2172 Views
  • 3 replies
  • 1 helpfuls

Resolved! SG-SCCM staging table Computer Identity - onBefore script

Hi, We have the SG-SCCM connection in place, but before I want to do the transform I want to execute a business rule/script (like the onBefore script in SCCM 2016) per record. For this I have to compare the serial number of each record in the staging...

Kenneth3 by Tera Guru
  • 2283 Views
  • 5 replies
  • 1 helpfuls