cmdb_ci & alm_hardware table relation

[VeerendraNayak1]

Hi Experts,

We are uploading data in CMDB(cmdb_ci) using data source ( Excel ).

We observed that some assets are created automatically in 'alm_hardware' table. and not able to find how those are getting created multiple times in 'alm_hardware' table.

[Shashank_18]

@VeerendraNayak1 - You can restrict the creation of Asset record from cmdb_model_category table.

Open the record searching CI Class as "cmdb_ci_linux_server" and uncheck - enforce CI verification field. This is OOB behavior to restrict the creation of Asset record for each CI.

Please mark it helpful/correct, if it resolves your issue

Thanks !

[CMDB Whisperer]

That setting is on the model category not the CI class.  See my previous response around tracking asset tracking strategy, and caveats around enabling enforced CI verification (and thus manual asset creation).

[Shashank_18]

Hi @CMDB Whisperer - Please read my response carefully.

I have also mentioned the same.

[BharathChintala]

@VeerendraNayak1  this is because of configuration you did in field mapping

check your field mappings if it is reference or choice fields set choice action as ignore.

If it is create and the value you are passing is wrong it will create record into table if is reference field or it will create choice if it is choice field.