cmdb_ci_cloud_service_account table missing
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02-05-2025 02:03 PM
I recently tried to install SentinelOne, and it showed that the cmdb_ci_cloud_service_account table was missing, I already installed Cloud Services Core but this is still not showing. Should I install a different plugin?
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02-10-2025 06:56 PM
Hi, the cmdb documentation shows the table was added in Version 1.52.0 - November 2023
CMDB CI Class Models release notes
I had v 1.56.0 in my PDI but I did not see the table in dictionary,
and after upgrade of CMDB CI Class Model to 1.63.0 I still don't see the table (although I do see 1 ACL for it in CMDB Workspace Application).
As the doc's don't clearly identify any other dependencies, I would recommend that you log a case with NowSupport and ask them to clarify.
You can check your cmdb version via 'plugins' (and upgrade the version if you want)
System definitions > Plugins, then search for 'CMDB CI Class Models'

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05-02-2025 02:19 AM
Hi,
I am not sure if you had a response for this, but for anyone else we had the same and found that the class is part of Discovery Core, which we don't have.
We did manage to get an earlier version by installing the Discovery and Service Mapping Patterns through Support that is no subscription which got use to where we needed, but does not have the new Cloud fields.
Alec