CMDB Completeness Dashboard (inactive)
First of Many Question, we are on the LONG journey of cleaning up our CMDB. 1. Why are all of my CMDB Health Dashboard (Inactive) except the Base on..ie CMDB Completeness Dashboard (inactive)Change dashboard
Forum Posts
Resolved! How to ignore some part of data for being transformed via Robust Transformer in SG for Solarwinds
Hello, We have setup the SG connector for Solarwinds and we have requirement to Ignore some data which we are receiving from SG- Hardware data source. How can we achieve that ? Is there any configuration in robust transformer to ignore such transform...
How to provide create access to all cmdb table for only one country users
Hello All, We have requirement where in specific country users(ex:India) should have create access to ALL CMDB tables.When we built a create ACL it is providing access to India users but it is not letting other country users to create(Few ACL's were ...
Resolved! How is data populated in Serial Number[cmdb_serial_number]
Hi, We are having SCCM integration for importing the Computer and Server CI class in CMDB. I am seeing that the Serial Number[cmdb_serial_number] table is getting populated automatically by SCCM. I am not able to find any transform map or business r...
IntegrationHub ETL error no relations defined for dependent class
Hi everyone, i've got the following error, but I dont know how to set the relationship right in the IntegrationHub ETL. I want to achieve to import records into the cmdb_ci_vcenter_cluster Table. In payload no relations defined for dependent class [c...
Resolved! Incident: Populate Service offerings based on CI
Hi Team, Can anyone tell me how to populate service offering based on CI's. If I choose CI then I want to populate Service offering of it which is present on higher level but the relationship of CI's is not cosistent (till Service )in between there a...
How to report on computers and installed software
Hello, In the ServiceNow instance I work with there are Computer CIs and some of these have Installed Software instances representing their BIOS version. I want to report on ALL Computers and include the Software values Product Name, Installed, Versi...
Connect Business Process to Business Applciation using M2M table
Hello,how can I connect a Business Application to a Business Process using the M2M table called: cmdb_m2m_business_process_ci, in the User Interface?I really do not care about the semantic of this operation and I do not need a Reference link.I really...
Application fingerprints - benefits?
I get that converting suggested application servers and suggested applications is useful where there is no out-of-the-box patterns available for running processes. Creating a CI class and discovering those CIs that you would utilise in service manage...
Integration with FortiSOAR
Hi Community , does anyone have done the integration between ServiceNow and Forti SOAR.if yes please let us know the method or provide any doc that would be grateful. Thanks in advance !!!
Performance concerns with a flow triggered on cmdb_rel_ci?
I am building a flow that is triggered on cmdb_rel_ci, with the following trigger Are there any performance concerns with running a flow like this on this table? I know discovery will be making many changes to relationships - would this trigger const...
Resolved! Flag for review in CMDB
Quick question, I can see a lot of way to accomplish this, but looking to see what has worked for others. We have come a long way in the cleanup of our CMDB, but there is always that one record, or ten, that someone sees that has data in it (so not f...
Resolved! Discovery Behavior not launching CI Classification
I've setup a Discovery Behavior for HTTP, the Shazzam probe is being triggered and I can see it is indeed only checking the HTTP ports, the problem is now that the HTTP Classification probe does not get triggered. If I change the Discovery Schedule's...
Model ID field mapping
Hi All, There is a reference Model ID field in CI form. I have duplicate models in Model table .So CIs are mapped with incorrect model.Want to map CIs with correct model.Exported the data like Incorrect model IDs Sys ID and respective correct model S...