Hi All, How to add view All option under reports in workspace
Hi All, How to add view All option under reports in workspace below is the example
Forum Posts
How to avoid updating an existing CI according to it's status with SCCM Service Graph Connector ?
Hello everybody,I have almost finished an upgrade from the legacy SCCM plugin to the Service Graph connector for Microsoft SCCM.I still have one problem to solve : I don't want to update CI's that are not in installed status, as well as all related o...
How do I create a three tier view using the CI Relations table?
I need to create a view to show cmdb_ci_business_application -> cmdb_ci_service -> cmdb_ci. This view does the first part but not the second part.With the first 3 alone, I get the first part. I've tried adding a third table of cmdb_ci_service [bus2...
How can we store AV devices in CMDB
Hi Team, We need to store audio video devices in cmdb.We are expecting the Meeting Room number or name will be the primary key for identifying also we need to include the different audio video devices in each room.Is there any way or samples for this...
Resolved! Do Business Processes replace Dynamic CI Group?
I have been trying to learn the Service Mapping piece for CSDM, however I can't seem to find anything related to dynamic CI groups in Utah. Do Business Process replace this feature, and if so, how can I dynamically select relationships to an Applicat...
sys_id displayed on reference
Hello I have some incidents, where the reference CI record does not exists anymore, but the incident.cmdb_ci field is still filled with the sys_id of the cmdb_ci record. table: incident group by cmdb_ciI tried to recreate such a situation. test:c...
CMDB with SCCM
Hi, We are populating EUC (Laptop/Desktop) device data from SCCM to ServiceNow CMDB. We have pulled some custom attributes from SCCM integration. any one did mapping them with CMDB attributes, and in managing lifecycle state changes for those attri...
How do we setup a CI to send alerts to a DL?
We have a list of CIs that occasionally experience storage capacity issues. How do we configure for these configuration Items to send alerts to an email? All help is greatly appreciated. Thanks.
best way to update a performance analytic indicator for a field that needs to be dot walked
Hello All, I have a report that I recently updated that had a PA indicator and a widget tied to it. In the report I am able to dot walk asset to the asset. Function field, but in the PA indicator I am not able to do this. The report conditions are as...
Handheld Computing Device form
Hi, All.I have installed all the plugin need for Handheld Computing device.However, when I wanted to input/create new entry the form is not available on search.I need to go though this to get the form:Is there a way that this can be available in navi...
Display error message when user create a more than one planning task
Hi Team, Display error message, when user create more than one planning task on the change request. Regards,Manasa
CMDB Flow Designer
Hello Team, I have requirement there target form and staging form, we are carrying some fields from target form to staging form, when i update staging form then automatically target form field needs to be update. e.g., suppose I have purpose field b...
Servicenow attributes Vs BMC Remedy attributes
Hi , Am looking for attribute comparation details for both applications BMC Remedy CMDB Vs Servicenow CMDB. Example : In remedy Eq admin attribute is equal to Support group in Servicenow. Like this all attributes data is anyone have? @Servicenow @C...
Resolved! How do you create an interactive filter to work on CI Relationship table from a choice field?
I have a report on a dashboard that displays a score of the infrastructure related to services. We have a choice field called service team that is on the cmdb_ci table as well as all of the cmdb_ci_service tables. The values on the service tables ar...
CMDB data manager filter is not picking up any number with archive
Hi, While I am applying the filter in CMDB ata manager policy for archiving policy type. It is not picking up any CIs while clicking on run filter. Where as in retire policy type it is picking the number. I am facing this issue in my personal instanc...
