CMDB CI Relationships to Services

[Philip Owen]

Ok, so I’m ok with importing the data, transform mapping, I’ve touched on a bit of linking the services to the CI, you can see that in the dependency views. 

I’m interested in linking the CI’s to those services associated with the CSDM, any tips please or instructions / guidance without code as I’d like to avoid technical debt. 

this should be able to configure yes??

[changeman]

It may be difficult to answer your question without more detail on what CIs you're trying to map to what services. You can find the canonical CI relationships in CSDM here. As to how to do it, methods can range from manual updates to the CI Relationship table (cmdb_rel_ci) via Import Sets to various options for ITOM Visibility Service Mapping, etc. You should also be mindful of the difference between Relationships and Associations in the case of Application Services (see here for a primer).