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Creating a jdbc DB2 connection data source

I attempting to create a JDBC DB2 data source connection. I have followed the steps in the manual and uploaded the jar file db2jcc4.jar.  I fill out the form and update the URL to match the URL in my sql client by adding securityMechanism=13; to the ...

ClarkC by Tera Contributor
  • 924 Views
  • 1 replies
  • 0 helpfuls

Import asset from Excel, update CI

All, I get an Excel file from a Computer vendor containing all the fields I need to create assets from that file. Each new Asset also creates a record on CMDB_CI_COMPUTER and all of the fields we need are populated.I have an issue with the Cost field...

Resolved! Database view with multiple tables

I'm not sure if this is the correct forum, but here we go:I am trying to build a Database View that shows:Servers Related to Application Services that again is related to Business Applications.I am using the cmdb_rel_ci for relations:It will not work...

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CMDB Model Updates

Hi All, I have updated CI from Old models to new models with transform map from 'on before' script.I am  importing one spreadsheet with 2 columns(Old model SysID, New Model Sys ID).It is working fine but for few CIs Model IDs are updated even Model I...

_bhishek by Tera Guru
  • 272 Views
  • 2 replies
  • 0 helpfuls

How to inactive Model categories

Hello,Can you please help me with the below request?How I can inactive Model categories under Product Catalog > Product Model > Model CategoriesI wanted to inactive highlighted one because it doesn't have any value in it.  Thanks

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Sonali01 by Tera Contributor
  • 683 Views
  • 11 replies
  • 3 helpfuls

cmdb_read role not inheriting through a group

Good evening ServiceNow Community! I am currently working on a weird issue pertaining to view rights for dashboard reports. Originally, we had created a custom role that contained the cmdb_read role and then gave Everyone with that custom role view a...

ashtonb by Tera Contributor
  • 237 Views
  • 1 replies
  • 0 helpfuls

CMDB IRE payload for Hybrid Identification Entry

Hello friends, We have a need to create the Hybrid identifier by performing query on the same table and lookup against some other table. But I am not able to prepare the IRE payload for the same. Do i need to state explicitly values/keys for Lookup i...

UpdateSet delete

I have created a update set, want to delete it now.But the delete option is graded out.Please let me know how can we delete the update set.

Mythri YA by Tera Contributor
  • 201 Views
  • 1 replies
  • 0 helpfuls

Access CMDB data from on-prem application using jdbc

HelloWe have a requirement to query and read the data from CMDB tables which is hosted on cloud. External application which reads data from CMDB is hosted on-prem. The volume of queries to CMDB tables will be in high. What is the best way to fetch th...

Kbuddy by Tera Contributor
  • 434 Views
  • 3 replies
  • 2 helpfuls