CMDB Data Manager - Attestation by Service Owner / Delegate

[matt barrett1]

We are looking at CMDB Data Manager to attest CIs which are manually maintained.

For infrastructure using the support group is the logically approach, however for services the service owner and/or service owner delegate would be attest. Data Manager however only as these task assigned to a group, how has others worked round this issue?   

[Nilanjan1]

Hello Matt,

I was going through this data certification part, however I think that each services will have a single owner. We can set up a certificaiton schedule somewhat similar to this. 

https://www.servicenow.com/community/itsm-forum/can-you-use-data-certification-to-certify-ci-relatio...