CMDB Health dashboard , proper number of CI s are not reflecting in score

Gunjan Dutta
Tera Contributor

‎03-23-2024 01:44 AM

When I am running the health job, first of all the health job is running in a proper manner , like I can check in cmdb_health_result table on that particular time, it took a longer time to reflect on the table as well as in the health dashboard , it took sometime even half day to run the job, not sure why. 

 

Another issue I am facing the total number of CIs are not reflecting in the health score, where as in the graph the number shows different . Here below is the example for that ...

GunjanDutta_0-1711183417137.png

 

 

We can see here in the score the total number is showing only 9 CIs in the denominator part , but in graph it is showing a different number. Can anybody help me into that. 

 

*and also the audit score traffic is in grey light instead of green 

 

 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎03-23-2024 07:20 AM

Hi @Gunjan Dutta 

 

I am not expert here, but the reason to take, more data or multiple rules are running in background to sync up. Did you check the job logs any idea.

 

@AJ-TechTrek any thoughts.

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