Resolved! How do I create a certification policy?
I have installed the data certification plugin in my PDI but I do not have the option to do certifications.
Forum Posts
Third Party Integrations in CMDB
Hi all, We're looking at capturing data integrations involving third parties in our CMDB beginning with GoAnywhere data transfers. We are currently planning on a custom CI Class that will allow us to grow the table as new data transfer types are onbo...
Connecting Users to VDI Pools
Good morning, Forgive me as my knowledge of VM administration is limited. We are looking for the best way to associate user records with their allotted VM Pool / Type to use in an operational scenario. In other words, we'd like the Service Desk to k...
Remediate Duplicate Tasks
Why do Remediate Duplicate Tasks show an Active=true status, even when Closed Complete? After I remediate a duplicate, and the task gets set to closed, I find myself having to go back and manually set the Active status to false so that it doesn't...
About Dependency type（ngbsm_script）of Dependency view
The usage of Dependency type (ngbsm_script) in Dependency view is unknown.It says that you can generate custom views, but for example, is it possible to do the following? example)・If an incident is linked to a CI, the corresponding CI will be display...
How do I clear a servicenow instance to start over SNIP - Import CMDB Data?
How do I clear a servicenow instance to start over SNIP - Import CMDB Data?
Task 14: Create Dynamic Reconciliation Rule
Hello, I am trying to perform task 14 of Configuration Management Database (CMDB) Fundamentals and in this task it solciitates that: REQUIRER:Being part of the Cloud Dimensions CMDB implementation team, you have the task to perform the following:- Fr...
Look For Certification results of individual Cis before closing task.
I Need to check in a business rule, if there are Cis certified with Empty attributes on Certification task. Where is this information for each CI and its certification status stored at?
CMDB Health Compliance audit rule for SentinelOne
I have been unable to create a CMDB Health Compliance audit rule to verify if laptops have SentinelOne anti-virus installed. Our CMDB does show we have laptops running the Sentinel Agent. Under CI Class ManagerUnder Certification TemplateUnder Cert...
Resolved! Database View
TeamI need help again...Need to create a database view with the following tables. Can you provide me with where clauses?  cmdb_rel_cicmdb_ci_business_appcmdb_ci_business_capability Thanks againHope to see you at Knowledge 25
Resolved! How to enable ServiceNow Integration hub in sandbox instance
Hi Team, Could you please share the steps to enable Intergration HUB in my lower instance for testing purpose? and please also share more insights on this if it would be helpful for me to learn.
Database size is increasing while removing data from the table cmdb_rel_ci
"We are supposed to delete 10 lakh records per day (since we have 10Cr+ unwanted data) from the cmdb_rel_ci table, but this is generating a large number of entries in sys_audit_relation, sys_audit, and sys_audit_delete tables approximately 3 times th...
Resolved! restrict user from using template when the Business service is retired
Hi,In incident form I want to restrict the users from using templates when the Business service state is retired.Can you please help me with that, Thanks
Resolved! System UI Actions Not Working on Problem Record Page suddenly
Hi everyone,I'm experiencing an issue with the Problem Record page in ServiceNow. When I open the page, none of the System UI actions are working. Specifically:I cannot right-click on the grey area to get the option to save.I cannot access any of the...
How can I add a filter selection to the CMDB Workspace Unified Map filter control?
A user has asked if we can add filters to the Map Filter found in the Unified Map. Specifically, they'd like to filter out any Application Service which is not Production.
