CMDB health dashboard Threshold setup

Sanem
Tera Contributor

i want to increase the threshold value for the KPI.how to setup that?it is showing me message on dashboard that failure threshold reached.how to fix this error? 

6 REPLIES 6

Sai Kumar B
Mega Sage
Mega Sage

@Sanem 

I believe you can modify the threshold at the CI class manager 

1.) Go to CI class manager

2.) Select the CI class and select the Health section 

3.) Click a KPI item, CompletenessCompliance, or Correctness - There you can see threshold values

For more info - Configure CMDB Health scorecard thresholds

i have followed this already then also it is showing me the same error message

Community Alums
Not applicable

Hi @Sanem ,

You can refer to these DOCs to learn and implement:

https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/product/configuration-management/reference/r_CMDBHealthMetrics.html

https://docs.servicenow.com/bundle/rome-servicenow-platform/page/product/configuration-management/task/t_ConfigCMDBScorecardThreshold.html

 

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

hi,

i have already follow to docs but still have the same issue