CMDB health dashboard Threshold setup
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-07-2022 10:01 PM
i want to increase the threshold value for the KPI.how to setup that?it is showing me message on dashboard that failure threshold reached.how to fix this error?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-07-2022 10:13 PM
I believe you can modify the threshold at the CI class manager
1.) Go to CI class manager
2.) Select the CI class and select the Health section
3.) Click a KPI item, Completeness, Compliance, or Correctness - There you can see threshold values
For more info - Configure CMDB Health scorecard thresholds
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-07-2022 11:01 PM
i have followed this already then also it is showing me the same error message
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-07-2022 10:19 PM
Hi
You can refer to these DOCs to learn and implement:
https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/product/configuration-management/reference/r_CMDBHealthMetrics.html
https://docs.servicenow.com/bundle/rome-servicenow-platform/page/product/configuration-management/task/t_ConfigCMDBScorecardThreshold.html
Mark my answer correct & Helpful, if Applicable.
Thanks,
Sandeep
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-07-2022 11:05 PM
hi,
i have already follow to docs but still have the same issue
