CMDB health dashboard Threshold setup

[Sanem]

i want to increase the threshold value for the KPI.how to setup that?it is showing me message on dashboard that failure threshold reached.how to fix this error? 

[Sai Kumar B]

@Sanem 

I believe you can modify the threshold at the CI class manager 

1.) Go to CI class manager

2.) Select the CI class and select the Health section 

3.) Click a KPI item, Completeness, Compliance, or Correctness - There you can see threshold values

For more info - Configure CMDB Health scorecard thresholds

[Sanem]

i have followed this already then also it is showing me the same error message

[Community Alums]

Hi @Sanem ,

You can refer to these DOCs to learn and implement:

https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/product/configuration-management/reference/r_CMDBHealthMetrics.html

https://docs.servicenow.com/bundle/rome-servicenow-platform/page/product/configuration-management/task/t_ConfigCMDBScorecardThreshold.html

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

[Sanem]

hi,

i have already follow to docs but still have the same issue