cmdb health

kdavies01
Giga Contributor

3 weeks ago

Does the compliance metric evaluate the same number of CIs as completeness and correctness? my dashboard evaluates the same numbers when it comes to completeness and correctness metric but not compliance.

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3 REPLIES 3

Tony Branton
ServiceNow Employee
ServiceNow Employee

3 weeks ago

CMDB health compliance uses Desired State or Scripted Audit results to determine a score based on the total number of CIs in the CMDB.  The score can be broken down by CI class, CMDB Group and Service Instance.

Note that when there are no Audit results (e.g. no audits have been configured) or when all Audits pass, the compliance score will be 100%.

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kdavies01
Giga Contributor
In response to Tony Branton

3 weeks ago

i have audit configured. it's just not evaluating same number of CIs 

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kdavies01
Giga Contributor

3 weeks ago

i have audit configured. it's just not evaluating same numberof CIs 

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