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cmdb health

kdavies01
Mega Contributor

2 hours ago

Does the compliance metric evaluate the same number of CIs as completeness and correctness? my dashboard evaluates the same numbers when it comes to completeness and correctness metric but not compliance.

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Tony Branton
ServiceNow Employee
ServiceNow Employee

33m ago

CMDB health compliance uses Desired State or Scripted Audit results to determine a score based on the total number of CIs in the CMDB.  The score can be broken down by CI class, CMDB Group and Service Instance.

Note that when there are no Audit results (e.g. no audits have been configured) or when all Audits pass, the compliance score will be 100%.

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