CMDB Implementation

Philip Owen
Tera Contributor

Hello CMDB Forum,

 

I’ve studied a lot in the ServiceNow space and CMDB is something that I’ve always wanted to get involved in and implement a CMDB, most companies don’t know where to start. 

Is there a dedicated ServiceNow course that will show you how this is done? If not what are the best courses to assist me on my CMDB journey? 

5 REPLIES 5

Ashok Sasidhara
Tera Sage
Tera Sage

You can go through the following courses:

CMDB Fundamentals

CSDM Fundamentals

Philip Owen
Tera Contributor

Again, thanks for this, I have seen this course but am again thinking of other resources that talk you through the CMDB Implementation process, such as your own discovery of assets, the whole plan, step by steps, do you import them by class? do you map them out and present what that will look like before importing, once imported do you configure anything else? 

 

I'd prefer no scripting as there is far to much development now days when it's more configurable. 

SK Chand Basha
Giga Sage

Hi @Philip Owen 

 

we have three ways to get the data in cmdb 

1.Manual import (exls)

2.Discovery

3.Integrations

 

For discovery register this now learning course : https://nowlearning.servicenow.com/lxp/en/it-operations-management/discovery-fundamentals-on-demand?...

 

Integrations : https://www.servicenow.com/community/in-other-news/servicenow-popular-integration-rest-saas-hcm-cmdb...

 

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