CMDB - outdated data

aishwaryade3564 · ‎04-06-2026

Hello Everyone,

Which CMDB health metric identifies outdated data?

- Correctness

- Compliance

- Timeliness

- Completeness

which is the correct answer for above question with explanation

Srikanth_9 · ‎04-08-2026

Hi @aishwaryade3564,

If I have answered your question. Please the thread by accepting the solution.

If the provided solution is useful/working, please Accept as Solution and hit the Helpful.

Thanks & Regards,

Srikanth Akula.

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Vishnu-K · ‎04-07-2026

Hi @aishwaryade3564 ,

It is correctness because in correctness we have 3 things Duplicate CI, Orphan CI and Stale CI . The Stale CI's means the records which are not updated from the x number of days(i.e outdated data) which is specified in the stale rule.

If it helped you please do mark it as helpful and accept the solution

Thanks,

Vishnu

Tanushree Maiti · ‎04-07-2026

Correct Answer: Timeliness

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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fknell · ‎04-07-2026

Could you please explain the Timeliness health metric? I’m unfamiliar with it, and I can’t find any information about it in the documentation.

fknell · ‎04-07-2026

Hi @aishwaryade3564,

The correct answer is Correctness and here is the explanation: Correctness

Hope this helps!