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CMDB

SiScotty
Giga Contributor

We are transitioning an On-Prem app to the cloud.  We have created new Services for the cloud application.  Is there a way of copying all the service mappings (Impacted Services/CI's, Service Offerings, Impacted Business apps,) from the On-Prem Service to the newly created Cloud Service?

1 REPLY 1

Dr Atul G- LNG
Tera Patron

Hi @SiScotty 

You mean the relationship data? How are you maintaining that on-premises? ServiceNow stores the relationships in the CMDB Relationship table. You can bring that data using the import/export XML option and move it to the cloud.

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Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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