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CMDB

SiScotty
Giga Contributor

‎06-16-2025 04:26 PM

We are transitioning an On-Prem app to the cloud.  We have created new Services for the cloud application.  Is there a way of copying all the service mappings (Impacted Services/CI's, Service Offerings, Impacted Business apps,) from the On-Prem Service to the newly created Cloud Service?

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Dr Atul G- LNG
Tera Patron

‎06-17-2025 02:02 AM

Hi @SiScotty 

You mean the relationship data? How are you maintaining that on-premises? ServiceNow stores the relationships in the CMDB Relationship table. You can bring that data using the import/export XML option and move it to the cloud.

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Dr. Atul G. - Learn N Grow Together
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